Public Info Services
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Public Info ServicesReviews 6,433

4.2
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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 7 days
Oklahoma
1 review
0 helpful votes
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I'm happy with your service I tried to get all the stars but the screan changed

Date of experience: February 21, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Christine

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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Missing information and wrong information I am disappointed In the lack of relevant information

Date of experience: February 21, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Tim

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Alabama
1 review
1 helpful vote
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Address wrong for kelly blanton-miles my Wife. 15 Hampshire court apt #8 Hamilton, oh *******. Addresses are two to 4 yrs out of date.

Date of experience: February 20, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Anthony,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

New Jersey
1 review
0 helpful votes
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Wonderful helped me out of a dangerous situation... thank you

Date of experience: February 19, 2022
North Carolina
1 review
0 helpful votes
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Ok Works good I need a damn phon for a situation of having to deal with

Date of experience: February 18, 2022
Georgia
1 review
0 helpful votes
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Love it great app for mothers and fathers to keep up with there kids

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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So far it's everything they say it is I'd so say anyone looking for info on anyone this is the place to get it all.

Date of experience: February 16, 2022
Georgia
1 review
0 helpful votes
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It does not give you updated information on people who been arrested and people who just got arrested

Date of experience: February 15, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Jeep

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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The record on Craig Byrne is incorrect there's a lot more to it

Date of experience: February 12, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Craig,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Arkansas
2 reviews
0 helpful votes
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It has been interesting finding out info. Thank you

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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By far the best background check that I have never used and the interface is so easy it's just great

Date of experience: February 12, 2022
Nevada
1 review
0 helpful votes
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This site has been a very helpful tool!
February 11, 2022

This site has been a very helpful tool! Thank you so much!

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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I found a friend I was looking for and I found him. Thank You so much.

Date of experience: February 11, 2022
Montana
1 review
0 helpful votes
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Your not
March 13, 2022

Your not. Up today. Information is only half. I'm sitting here with Ernie Oliver and he's had a bad record in jail out. And David and Ernie have bad records. You. Show there clean. Well your wrong. So where is the criminal record report. Because they both have one...

Date of experience: February 11, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Troy,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

New York
1 review
0 helpful votes
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It shows a criminal record for a family member that is completely incorrect.

Date of experience: February 10, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Marie,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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The multiple downloads request caught me off guard, now I have to manually deal with saving the reports to local storage.

Date of experience: February 6, 2022
Texas
1 review
0 helpful votes
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Great!
February 6, 2022

Great! Provides you with exactly what you're looking for.

Date of experience: February 6, 2022
Pennsylvania
1 review
0 helpful votes
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I looked up approximately 4 people & all information was either wrong or atleast 3 yrs old. I would like my $ back. None of the OLD INFO is worth paying $30.00 & you can unsubscribe me immediately. Refund my 30.00 back to my card ending in 8847.

Date of experience: February 4, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Gary

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Ohio
1 review
0 helpful votes
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Great but missing some information on people I know

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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Wonderful quick, easy and easy to read and it's enough information to get started.

Date of experience: January 31, 2022