Public Info Services
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Public Info ServicesReviews 6,433

4.2
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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 7 days
Texas
1 review
0 helpful votes
Follow Heather O.
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You have the most information on people than any other sites!

Date of experience: March 19, 2022
Kentucky
1 review
0 helpful votes
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It is very easy to navigate and interesting info worthwhile

Date of experience: March 13, 2022
Alabama
1 review
0 helpful votes
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Its been great not 100% correct on phone numbers criminal record

Date of experience: March 11, 2022
Georgia
1 review
0 helpful votes
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Your system is combing me and my dad because I am a Jr. Also there should be a middle initial option.

Date of experience: March 10, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Thomas,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Arizona
1 review
0 helpful votes
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Some things I know for sure are wrong but if it's not reported to you I guess you have no way of knowing. I see you have my X husband listed as dead. I can only hope you're right.

Date of experience: March 10, 2022
Tennessee
1 review
0 helpful votes
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...
March 9, 2022

...

Date of experience: March 9, 2022
Kansas
1 review
0 helpful votes
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'/..
March 8, 2022

'
/.;,,,,,,,,,,,,,,,,,/..

Date of experience: March 8, 2022
Kentucky
2 reviews
0 helpful votes
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Find it very easy to use but a lot of the information is incorrect on these people because I know in one of these people I looked up with myself is very incorrect

Date of experience: March 7, 2022
Texas
2 reviews
1 helpful vote
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My daughter moved to Oregon years ago it doesn't link her Texas address to her Oregon address & license

Date of experience: March 7, 2022
Pennsylvania
1 review
0 helpful votes
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I wanted to know if a narcissist had a drivers lisence and that is not listed on any profile false advertisement

Date of experience: March 7, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Jeanne

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
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I am learning so much about myself and my family, however some of the information about me is wrong but mostly correct.

Date of experience: March 5, 2022
North Carolina
1 review
0 helpful votes
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I would like to be able to input the information I have to quickly identify the correct person.

Date of experience: March 2, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Marilyn

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Arizona
1 review
0 helpful votes
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Very thorough searches
March 2, 2022

Very thorough searches. I am very happy with this service.

Date of experience: March 2, 2022
New York
1 review
0 helpful votes
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Good
April 1, 2022

Good. I found out what i thought they would show but i i wish they showed more. This is a cool app to pay 4$ per month for. 27$ is way too much

Date of experience: March 2, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Mahzin

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Tennessee
1 review
0 helpful votes
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Inaccurate entries city states I never lived in. Tickets not mine.

Date of experience: February 28, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Trace

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Virginia
1 review
0 helpful votes
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You don't have the arrest records you don't have a lot of stuff in here

Date of experience: February 27, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Paul

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Kansas
1 review
0 helpful votes
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Don't believe the accuracy nor the up-to-date. Good search speed

Date of experience: February 27, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Jonathan

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Michigan
1 review
0 helpful votes
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Wildy inaccurate and incomplete
March 27, 2022

Wildy inaccurate and incomplete. Has me a female as male. My mother owns her house & drives has a car nothing listed. My "reletives" people I don't know.

Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Carol,

At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Colorado
2 reviews
0 helpful votes
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Don't interrupt mine trial membership for a rating ask me when I cancel or forget to cancel

Date of experience: February 24, 2022
Kelli M. — Public Info Services Rep
over a year old

Dear Lana,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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I have learned some things regarding people I thought were not true

Date of experience: February 21, 2022