The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Phone number search low percentage in getting any info
Worked very well thank you,! Helping me prove that I've been cheated on by a hacker. He steals money from poor woman who can't afford it
Doesn't show current arrest records or online accounts
I like it. Looking for social media profiles and there is none.
I checked my own record and its incorrect... line completely incorrect
Back page takes me out of the record and I have to reload. How do I prevent this?
Easy to navigate. However I can't find info on date of death of people listed as deceased.
Inaccurate, false and outdated information has been found time and time again while using this service. After notifying Public Information Services (PIS) about the discrepancies I discovered, blame was shifted towards non specific government agencies. That was their rationale for the discrepancies found in Public Information Services' website. Finally, PIS expressed no interest in solving issues found related to false or misleading information found on its website.
So far it's good but the person I am looking up is n jail as we speak n I don't see nothing about that
It doesn't give enough info to view like for instance arrest records, etc.
I ran a person's name who has the same last name as myself (no relation) n it posted my relatives on her report. N this person has an arrest records but nothing came up.
It's a very good way to find your ancestors my mom has been looking for her aunt since my grandma passed away and she found her through you guys we site thank you so much your a life saver
Not up to date on criminal records or social media.
This is useless. I just wanted to check my clinal record and it didn't show anything … I'd rate zero stars if I could
So far it's pretty accurate I did myself and was really surprised how far back some info was
A lot of this information is not mine I don't even know half these people have to stuff they say I did cuz I didn't get my driver's license for a long time and and all the speeding tickets you're saying I have no I haven't and I have worked a lot of jobs I have my hunting license and my driver's license there's a lot I do have that it's not there so you guys do not give all the information right
A lot of inaccurate or missing important informaton. It would also be helpful to have the ability to search with incomplete information. Ex. First name, age, address, etc. but don't know their last name.
The majority of info found is outdated. On top of that, hardly any info is found at all and most areas remain empty. I'm not gonna pay $30.00 a month for crap. I'm actually quite annoyed I paid $1 for a TRIAL!
This site will help me find some relatives and friends that I have lost contact with. That is an invaluable service. Thank you!
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support