The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
My daughter looked up my information and it showed some criminal acts that never happened.
I would like to know how to get my name away from this False information.
I have a date of birth but your site does not allow me to do that instead I have to search through every single name with a roundabout year and age which brought me from 100 to 61 so this has been time consuming at best
I've found out that people I've known for years are not what them seem
The data does not go back far enough. What I have found is inaccurate.
All this site needs is more info on the person and update address, telephone number ect..
I typed in people I new about. And got incomplete information.
I haven't really used your services very much, but I am going to see how much info I can get on my searches to see if I will continue to use it after my trial version ends on the 10th of March.
Very fast and informative' correct info! I like this app
Really disappointed to find no marriage/divorce info. Also, looking at people I know to have, jobs, professional and driver's licenses, your info search comes up with no info on them...
Conflicting info on 1 report. Still checking it out.
Information is lacking/incorrect/bunch of bull$#*!
Good although much inaccurate info. After looking myself up I am finding addresses that I never lived at. It is a shame that a person cannot correct incorrect information about their self.
So far I find what info I need to connect with a long lost relative who our family needed to reach. Thank God for your website
So far so good. The records are only current and from where you currently live though?
Give so much information about someone or yourself it's scary how people can get your information from the internet just for a dollar
A lot of incorrect information. People who have passed away are listed as living! How is that possible. Many incorrect addresses.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support