The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Wonderful app, found my mother & other family relatives
*******518
Done a report on myself. Information is missing and incorrect
Wish had more but this is more than I could find. This is very helpful
I love this sight. I have obtained important as well as helpful info here. As agreed to I only use it for personal satisfaction and locating certain friends and relatives. I wanted to cancel after my trial period but, you made me an offer I couldn't refuse. I'm glad I didn't cancel.
I've searched my own personal record to see if it's accurate, kn[wing I had past arrests/charges, but yet it comes up with none.however my info is spot on hmmm. Not so accurate if you ask me.
Great info compared to 2 other search engines used on same subjects!
It has been rewarding to see my status to date. Wow
Easy lookup! Quickly access address and phone number info!
Works great, though much needed info not available. Such as vehicle registration
I have found several inaccuracies with multiple searches which I am fully aware of and have cancelled my membership. There are no complete and accurate info available. Also,I searched myself and found incorrect information about my phone numbers, previous addresses, possible relatives etc… Very unhappy with the service provided. I also searched family members for criminal records and found none where there should be multiple histories?
SCORE! I FOUND EXACTLY WHAT I NEEDED 1ST TRY! NOW, THE LEADS I'VE GOTTEN WILL SAVE THE ROOF OVER MY HEAD! DIRTY LANDLORD!
Good website. Wish info on charges were broken down
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support