The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Good results, though some info. Not in your databases, & I was disappointed I couldn't find anything under MY OWN Name.
It is missing important information that I signed up for in the first place
I know for fact that 2 of these people I looked up had convictions but there was no record. Same thing with other things in the reports, no criminal history, evictions etc
I have found that a lot of the information is inaccurate.
A lot of the information on here is incorrect. The inaccuracies are terrible.
Fast accurate but missing some info. Could be cause I only have the 7 day trial.
Works pretty good property info doesn't update often enough though but still good platform
I was searching for my Lifetime Driving record and it wasn't in there,over all experience was ok
Love this site I have found out so many things I did not know about certain people in my life.
Thank you
It's been very helpful in helping me find family the price the price of public info services was good
Its subpar at best. I know with absolute certainty that it is inaccurate and no where near inclusive of items that are found with quick search on Google. And If I have to search for those things manually what is the point of having your failure of a service. It also begs to question how you intend to reconcile the fact that People are paying for a service in which you have dropped the ball in every way imaginable. You are lacking records, reports, details, and other information that you advertise yet lack. This system of yours is disgusting, it is theft and false advertising. I would gladly promote any of your competitors due to your high success rate of being the greatest failure in reporting. It has been a waste of the money I invested in your company. It has been a waste of time And money I lost while trying to use your pathetic, lackluster, disgusting terrible, disasterous monumentally flawed system. Time which I will never get back. Time in which I was ripped of in me trying this failed fake service you cheat people with. It is the worst service in the market. It is trash and I would offer zero or negative stars if possible.
Wish it showed there jobs and the reason they went to court
It is good so far but no place to correct or report bad info to fix it
Very informative, you can find out what ever you want
Hard to navigate back to main page but it's okay smiles
Great experience with searching information on myself and relatives
May not have all info correct or all there but most is accurate and interesting to learn about people
*******890
Your services are very prompt, with updated reports & facts. Excellent!
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support