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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
506
value
325
shipping
2
returns
269
quality
326
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Colorado
1 review
0 helpful votes
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No active coupon codes for online use
October 22, 2024

No active coupon codes for online use. It would be helpful to have discounts when using a $50 test.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 13,2024.

Please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com for assistance with your inquiry.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Washington
1 review
0 helpful votes
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Perfect!
September 30, 2024

Perfect! Now i can start studying for my residential test but also get ready for my journeyman exam as well!

Date of experience: September 20, 2024
Michigan
1 review
0 helpful votes
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Need to have tell that first test is a one time only. I had to purchase 2 differect practice tests as the first was a one time only

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 27,2024.

For further assistance or if you have any questions, please contact GMetrix Support directly at support@gmetrix.net.

Ohio
1 review
0 helpful votes
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I have to retake the CSE due to issues with the system on my previous test. Also, I was only given 180 minutes to test, but I'm supposed to be given 240 minutes.

Date of experience: September 4, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.

Additionally, we understand that you encountered issues with the system during your previous test and that the exam duration was incorrect. We will look into the matter once we receive your details.

Thank you for your patience, and we look forward to resolving this for you.

To assist you further with your concern, please provide your full name, exam confirmation number, and a detailed description of the issue. Kindly send this information via email to CDcareweb@psionline.com.

Wyoming
1 review
0 helpful votes
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Student
July 27, 2024

The practice test helped me relax and not be so nervous. The questions were worded in a way that they were easy to follow. My stress for the regular exam was greatly decreased.

Date of experience: July 17, 2024
Kansas
1 review
0 helpful votes
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I have a PSI account and have been on with tech support because I can NEVER get logged in. Every time I call I have been told the same thing. "The site is down" How is it always down? Also, I have purchased practice exams in the past and was told I should be sent the link instantly, it has taken 3-5 days each time I have purchased a practice test. I will admit the tests are helpful but the process of getting them is awful. I like the idea of PSI and what they offer but the site is not very user-friendly.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for your feedback and we did attempt to contact you in response to your issue on July 9,2024.

We apologize for the inconvenience you have experienced with logging in and receiving practice exam links. Your concerns about the site's usability and the delays in receiving your practice tests are important to us. We appreciate your patience and understanding.

Please contact 866-589-3088 or email ptsupport@psionline.com for assistance with your account and technical issues.

New York
1 review
0 helpful votes
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Experience has been great..
October 21, 2024

Experience has been great. Really easy. Everything from the settings and the options.

Date of experience: October 10, 2024
Arizona
1 review
0 helpful votes
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Overall great experience, easy system to use to purchase and pay for book.

Date of experience: October 10, 2024
Kentucky
1 review
0 helpful votes
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I just feel it should be more obvious and simple to order a CE approval.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 12,2024.

We appreciate your suggestion and will share it with the team to help improve the process.

For assistance or any other questions, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.

Colorado
1 review
0 helpful votes
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Amazing opportunity to take a practice test before the big exam

Date of experience: October 11, 2024
New York
1 review
0 helpful votes
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Thank you please make the test easier i havnt had any...
October 2, 2024
Updated review

Thank you please make the test easier i havnt had any luck but maybe after these practice test i will pass.

Date of experience: September 22, 2024

Thank you sooooo much
December 24, 2023
Previous review

Thank you sooooo much

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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I mistakenly scheduled the incorrect test, when wanting to replace the test with the actual test i intended to schedule, not a soul on this planet could place me on the scheduled time i was just on. Now i have to wait longer for a test i am prepared to take. Although ultimately its my own doing, its hard to understand how I cant just obtain my previous scheduled time.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for sharing your concerns with us. We understand the frustration of needing to reschedule your test, especially when you're fully prepared. While it's unfortunate that the time you were originally scheduled for cannot be reinstated, we are here to assist you with the rescheduling process. We did attempt to contact you in response to your issue on July. 1,2024.

For help with rescheduling your test, please contact us via email at CDcareweb@psionline.com. Kindly include your full name, exam confirmation number, and details of your concern, and our team will work with you to find the next available option.

We appreciate your understanding, and we will do our best to assist you as quickly as possible.

Pennsylvania
1 review
0 helpful votes
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I need check the questions / answers before I can determine how good the practice tests are

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Date of experience: December 27, 2024
California
1 review
0 helpful votes
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It is easy to access and the website will help me to practice the test.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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It was great!
October 21, 2024

It was great! Easy to access. I am happy that it was so easily available.

Date of experience: October 10, 2024
Pennsylvania
1 review
0 helpful votes
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I haven't begun using the material yet, but I took the free sample tests offered, and I like how it also gives additional explanations for why the answer is correct or incorrect.

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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The ordering process was convenient and easy
September 29, 2024
Updated review

The ordering process was convenient and easy. I wish that the product was a little more economically feasible.

Date of experience: September 19, 2024

I was a little upset because I missed the initial deadline...
September 29, 2024
Previous review

I was a little upset because I missed the initial deadline for the exam that I originally purchased, so it cost me $50.00 extra.

Date of experience: September 19, 2024
Georgia
1 review
0 helpful votes
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Easy to use and very functional
September 29, 2024

Easy to use and very functional. Worked for the salesperson exam now hoping it will work as well for the broker exam

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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I had to reset my password because you didn't pick it up from the HPNA site. Then you decided to make me wait to actually use my new password because of "too many attempts." I listened to both videos of how to get SJE, but they didn't actually tell me how to GET the SJE. I had to hunt all over the website before I found where I could actually purchase it! Plus, this is just a way to pull more money out of hardworking nurses: pay for membership, pay for SJE, pay for certification.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and sharing your experience. We apologize for the difficulties you've encountered with resetting your password and navigating our website. We did attempt to contact you in response to your issue on Aug. 28,2024.

To resolve these issues, please contact our support team directly at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to assist you with your account and provide guidance on purchasing the SJE.

If there’s anything more we can do to help, please let us know.