Overview
PSI Exams has a rating of 3.9 stars from 7,849 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
It was a fast, good,and professional experience. I hope that the website has more books for CPPS exam more than the que
Excellent I love the presentation of the website. Hoping to find good articles in there.
The link (sent via email) to access the CPPS exam will not take you to the actual exam. It was good that I login early. I was able to find the actual exam using the PSI link where I purchased the CPPS exam. If I just relied on the email they sent where to access the exam, I would have missed taking the exam and wasted my money. I scheduled my exam 5:00 AM. No customer service available at that time to answer my issues. Also, you will not be able to get into the remote proctor unless you are login on the correct actual exam access link. Hence, I have no choice but to figure resolving the access issues on my own.
I have to pay once to have this on my phone, and pay again to have it on my laptop as well. I should have access to the practice tests on both devices without having to pay twice for the same product
Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 7,2024.
We understand your concern regarding access to the practice tests across multiple devices. For assistance with accessing your practice tests on both your phone and laptop, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be happy to assist you with resolving this issue.
We appreciate your patience and understanding.
I ordered this package to get the most help possible for the exam but when I took the exam, almost nothing from what I studied was on it. It was really frustrating at this point. Is good information and everything but not really what we need to pass the exam
Thank you for your feedback, and we're sorry to hear that your experience with the study package. We did attempt to contact you in response to your issue on Aug. 12,2024.
For further assistance or to discuss your concerns, please contact 866-589-3088 or email ptsupport@psionline.com. They can help address the issues you've encountered.
The testing site was easy to navigate. The directions were clearly stated and easy to review during the exam if needed.
Customer service was helpful and knowledgeable. Easy to navigate online
It is easy to extend the steps and very clear Great job 👏 that I know it was the best I could do to prepare myself.
Not easy to navigate. Conflicting messages. Archaic. Not easy to navigate. Conflicting messages. Archaic.
Thank you for reaching out. We understand your frustration regarding the difficulties you've encountered navigating the system and we did attempt to contact you in response to your issue on Sept. 28,2024.
For further assistance, please contact support@psi.memorang.com. They will be able to help you resolve any issues you're facing.
We acknowledge that the platform may not be the easiest to navigate at times, and we appreciate your patience. Your feedback about conflicting messages and the system's interface is valuable, and we'll work on improving the experience.
Thank you for your understanding.
Easy ordering but didn't have everything I needed to order got a good deal on my book but couldn't order the book tabs with it which is highly needed.
The book has a lot of useful information if you're just starting in the construction industry.
Your exams do not match the questions on the State Board exam. I failed because the State Board questions were very different.
You kept giving me the same questions to study - totally different than State Board Exam
Thank you for reaching out and sharing your experience. We're sorry to hear about the challenges you faced with the study materials and the distractions during your exam.
To address your concerns regarding the exam content and the issues you experienced during your test, please contact our support team at support@psi.memorang.com. They will be able to assist you further with both the study questions and the testing environment.
If there's anything more we can do to assist you, please let us know.
I could not find the product that I was looking for. I had another agent searching as well and finally between the two of us we were able to find this. I asked to have my password sent to my email and that never arrived, I had to set up a new account.
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.
We understand that you had difficulty finding the product you were looking for. We apologize for any inconvenience this may have caused. Please reach out to the support team for further assistance with your account.
For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.
I was charged twice for the same product. I've reached out twice to request this this be corrected and my emails have gone completely unanswered.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced and we did attempt to contact you in response to your issue on Sept. 19,2024.
Please contact our support team directly at support@psi.memorang.com for assistance.
We appreciate your patience.
Still waiting on fulfillment 2 weeks later. Kinda crazy that it is taking this long for a book i am waiting on so i can start a career
We completely understand how frustrating it must be to experience such a delay, especially when you're eager to begin your career. We apologize for the inconvenience this has caused and we did attempt to contact you in response to your issue on Sept. 26,2024.
To get assistance with your book fulfillment, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to provide an update on your order and help ensure it gets to you as soon as possible.
Thank you for your patience, and we hope this gets resolved quickly for you.
Great customer service and fast response emails with little to no wait when calling.
PSI has been easy to use to help me take my test. This is my first time having to use a site for testing, but its been very simple to use. I have nothing negative to say.
At first I had difficulties just trying to access the site to practice the test. Waited a day to re-try and it function correction. The questions from this site were way too Psychology oriented for me and I did not do well with these questions. The book questions were more straight to the point.
Thank you for reaching out and sharing your feedback. We did attempt to contact you in response to your issue on Aug. 5,2024.
For assistance with the issues you've experienced on the practice test site, please contact support@psi.memorang.com. They will be able to provide you with the necessary support.
We appreciate your patience and understanding.
Great this is the industry standard for testing and I sure do hope that the prep gives me the edge I'm looking for.
Website is difficult to navigate and can be difficult to locate tests or find info about tests. Also is difficult to contact psi if taking a test and location is hard to find as some locations do not have visible signage
Thank you for your feedback. We're sorry to hear that you’ve had difficulty navigating the website and locating test information and we did attempt to contact you in response to your issue on Aug. 8,2024.
For assistance with these issues, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com. They should be able to help you with any difficulties you're facing.
We appreciate your patience and hope your experience improves moving forward.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you experienced with the CPPS exam link and we did attempt to contact you in response to your issue on Aug. 20,2024.
For assistance, please contact our support team at CDcareweb@psionline.com.
Thank you for your patience and understanding.