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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,849 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
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How would you rate PSI Exams?
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Arizona
1 review
0 helpful votes
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When it came down to the test the program did not allow me to take it for technical reasons. After one hour on the phone with the techs we finally got past the problems and was able to start the test.

This is when i was not allowed to take the test due to being in my office and having white boards. As you can tell that was frustrating after about 1.5 hr of trying to get started they said no to my test room.

I am going reschedule in person for the next test. I have done this before and that experience was a good one.

Date of experience: August 11, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for sharing your feedback about your recent experience with the online testing process. We sincerely apologize for the technical difficulties you encountered. We understand how frustrating it must have been to spend over an hour attempting to resolve these issues and we did attempt to contact you in response to your issue on Aug. 12,2024.

For any future assistance or to address specific concerns, please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com.

We're glad to hear you're considering rescheduling your test in person, given your positive past experience. If there's anything else we can assist you with, please let us know.

Minnesota
1 review
0 helpful votes
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Customer service was good.but the speak very fast that its hard to understand.i feel like they are not well experienced enough to answer questions

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2024
Samantha P. PSI Exams Rep
7 months ago

Thank you for reaching out and sharing your experience with us. We sincerely apologize for any difficulties you encountered during your interaction with our customer service team. Your feedback is important, and we will take it into consideration as we continue to improve our services and we did attempt to contact you in response to your issue on Sept. 20,2024.

For further assistance, please contact our support team at support@psi.memorang.com, and they will be happy to help you with your issue.

If you have any other concerns or need additional support, please don't hesitate to let us know. We are here to assist you in every way we can.

Maryland
1 review
0 helpful votes
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Like walking through a hardware store, shopping for knowledge is a fascinating experience.

Date of experience: October 18, 2024
California
1 review
0 helpful votes
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Good experience!
October 28, 2024

Good experience! Continuing education, preparation and upgrading your level of education.

Date of experience: October 18, 2024
West Virginia
1 review
0 helpful votes
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Test
September 28, 2024

This was a wonderful opportunity but found the exact test with answers online for free through quizlet so spent that $40 for nothing essentially.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Samantha P. PSI Exams Rep
7 months ago

Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience did not meet your expectations and we did attempt to contact you in response to your issue on Sept. 19,2024.

For any further assistance, please contact our support team at support@psi.memorang.com. They will be able to review your case and provide the necessary help.

We appreciate your honesty, and your input will help us improve our services moving forward.

Georgia
1 review
0 helpful votes
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Called for help with your fax #, an agent was unable to help after several attempts and emailed me another companies website and said i could find it somewhere on their website. Your candidate bulletins are not the same as what the DPOR has. I then emailed asking for the fax # and got a response saying I didn't include all of the necessary documents...

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out, and we're sorry to hear about the challenges you've faced. We apologize for the confusion and any inconvenience caused and we did attempt to contact you in response to your issue on Aug. 12,2024.

For further assistance, please contact CDcareweb@psionline.com. They will be able to help with the correct information and address your concerns directly.

Texas
1 review
0 helpful votes
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Created an account with TDLR and it did not transpire to PSI. So had to open a seperate account... confusing

Date of experience: October 1, 2024
Kentucky
1 review
0 helpful votes
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Good!
October 28, 2024

Good! Well explained, great practice for preparing for real exam.

Date of experience: October 18, 2024
Tennessee
1 review
0 helpful votes
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Great wasnt hard at all thanks for the quick purchase. Awesome

Date of experience: October 18, 2024
Oregon
1 review
0 helpful votes
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Great site!
October 28, 2024

Great site! Easy to use, wonderful choices for licensing..

Date of experience: October 18, 2024
Florida
1 review
0 helpful votes
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Updated my password without any problem
October 28, 2024

Updated my password without any problem. No hitches or snags with the payment process.

Date of experience: October 18, 2024
Alabama
1 review
0 helpful votes
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The system acts as if my email is invaild but then sees it as already in use everything was entered correctly i had to try to sign in about 6 times- frustrating

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out. We're sorry to hear that you’re having trouble signing in to the system and we did attempt to contact you in response to your issue on Sept. 2,2024.

For further assistance, please contact our support team directly at support@psi.memorang.com. They will be able to help resolve the issue for you.

We appreciate your patience as we work to get this sorted out.

California
1 review
0 helpful votes
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Thank you, i need help passing my test
October 27, 2024

Thank you, i need help passing my test. I will use this to expand my knowledge.

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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There is no after hours reply on psi online
September 14, 2024

There is no after hours reply on psi online. I sent an e-mail around 3 pm California about the CSE exam I bought and they don't reply right away. My test is on Friday and I need to practice.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for your message. We appreciate your patience and we did attempt to contact you in response to your issue on Sept. 6,2024.

If you have any other questions, feel free to reach out. For assistance with the NBRC Self-Assessment Exam (SAE), please contact the support team directly at (913) 895-4828.

Alabama
1 review
0 helpful votes
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Alot of information to process
October 10, 2024

Alot of information to process. Trying to locate the proper test was a little tough but no fault of PSI.

Date of experience: September 30, 2024
Iowa
1 review
0 helpful votes
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This is a great option to order a digital download of practice tests.

Date of experience: October 16, 2024
Virginia
1 review
0 helpful votes
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I already paid for this test once and was not able to access it. Now I had tyo pay aagin.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2024
Samantha P. PSI Exams Rep
6 months ago

We're sorry to hear about the trouble you’ve had accessing the test and we did attempt to contact you in response to your issue on Oct. 16,2024.

For assistance with your payment and access issues, please contact support@gmetrix.net. They will be able to look into your case and provide a solution.

India
1 review
0 helpful votes
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Good and smooth experience
October 27, 2024

Good and smooth experience. Satisfactory. Thank you very much.

Date of experience: October 17, 2024
New York
1 review
0 helpful votes
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Good test site..
October 27, 2024

Good test site. Need to practice and this will help. Have used it before

Date of experience: October 17, 2024
New Jersey
1 review
0 helpful votes
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Very straightforward!
October 26, 2024

Very straightforward! I like the way the site is set up and all the different study options.

Date of experience: October 16, 2024