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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I booked a barber Class A practical exam and drove 2 hours. Never received any cancellation email. Arrived at the location to find out the ONLY barber instructor was on vacation. Waste of my time, gas and terrible communication/planning on their behalf.
Great I need to pass this exam and I am told your practice tests will help
Testing question on app are wrong. Wording and phrasing on actual exam are different. Some answers on test were incorrect
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on July 17,2025.
We're sorry to hear about the discrepancies you’ve encountered with the app’s test questions and answers. Please contact our support team directly at support@psi.memorang.com so they can review this issue and assist you further.
We appreciate your feedback as it helps us improve.
I easily found the site and price. It's easy to enter the card information.
Customer service support was very helpful in directing me to the area of study I could use to prep for the exam.
The website was easy to navigate and the checkout process was smooth and easy.
Access codes not valid over and over and over. Very frustrating
We're sorry to hear you’re experiencing repeated issues with invalid access codes. We did attempt to contact you in response to your issue on July 17,2025.
Please contact our support team directly at support@psi.memorang.com so they can quickly assist you and resolve this.
Thank you for your patience.
Good plan de estudios me a gustado mucho, Lo recomiendo en verdad
This test was very helpful in setting up expectations for the test taking process. It enabled me to focus studying on topics that I was not as strong in. It set me up for success as I passed the exam without issue.
The people were very helpful and nice! The facility was pleasant to be in.
I have been waiting for over two weeks for my refund I am only getting the run around.
No one has tried to expedite the process Very disappointing how this company operates
We're truly sorry to hear about your experience. We did attempt to contact you in response to your issue on July 17,2025.
Please reach out directly to our support team at support@psi.memorang.com and assist you further.
We completely understand how frustrating this must be and appreciate your patience while it gets sorted.
Had to create another account when I previously set up one to set testing in August
Your service contributes to the cycle of burning money and having to pay your private tax for the pleasure of working. I hate your company and I hope it goes bankrupt.
Thank you for your message. We did attempt to contact you in response to your issue on July 17,2025.
We understand you have concerns regarding the process, and we're sorry it has caused frustration. We'll make sure to pass along your feedback to the appropriate team.
For NBRC Self-Assessment Exam (SAE) support, you may contact (913) 895-4828 directly.
Not a user-friendly website to navigate and find the information or products.
Not providing the link to download the resources.
Not enough and easy to search for the exam and exam info.
Costly documents!
Thank you for your feedback. We understand your concerns regarding the website and the resources. We did attempt to contact you in response to your issue on July 14,2025.
For assistance with navigating the site, and accessing resources, please contact 866-589-3088 or email ptsupport@psionline.com directly—they’ll be able to guide you further.
We truly appreciate you bringing this to our attention. If there’s anything else we can help you with, feel free to reach out.
I was able to put in my information without issues and it was easy to follow and app friendly.
No comment no comment no comment no comment no comment no comment
The format was easy to follow, and I appreciate all the email reminders and information.
This experience has been amazing and very easy to use. I highly recommend it
Easy and very use to use. Thanks for everything and I highly encourage everybody to use it
The ordering process for the review exam has been efficient and easy. Thank you
Es fantastico prepararse para seguir tus sueños es muy genial comprar esste programa
This is my first time buying an online test practice exam from PSI and really not sure how it will work out. Just being honest.
Thank you for your message, and we appreciate your honesty! We did attempt to contact you in response to your issue on July 12,2025.
For assistance and guidance on how it works, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They’ll be happy to help walk you through the process.
Wishing you all the best with your preparation!
I don't understand the $5 shipping when they're sending me a PDF file! That's so messed up!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're truly sorry to hear about your experience and the inconvenience it caused. We did attempt to contact you in response to your issue on July 17,2025.
To help us look into this matter and assist you further, could you please email us at cdcareweb@psionline.com with your full name, exam confirmation number, email address, and the details of your concern?
We understand how frustrating this must have been and want to make sure it’s properly addressed.