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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought the first option not worth it plus if you wanna upgrade what you payed doesn't go towards the upgrade so you pay way more 😔
Wish the website had sample questions. It was hard to understand which book to order.
Great experience. User friendly. Very informative. Easy to use and understand.
This was very convenient and easy to use. Great experience and useful
Great site, and they offer excellent study tools to help you prepare.
Servers are down in classroom. I didn't get results. 50 characters here
We apologize for the inconvenience caused by the server issue in the classroom. We did attempt to contact you in response to your issue on July 24,2025.
To assist you further, please email the following details to cdcareweb@psionline.com:
Your full name
Your email address
Your exam confirmation number
A detailed description of your concern
Once we receive this information, we will look into your case promptly.
Thank you for your understanding.
How incredibly unprofessional. I signed up for my test 2 months ago, I arrive to the testing center the day of 20 minutes in advance. There is a hand written sign on the door saying scheduled power outage, we are closed today with no point of contact or any number to call. I wander around the building for a minute looking for anyone to talk to, after about 10 I get a call from a random number saying you will need to reschedule and that there are no dates available for the rest of the month at this center? The hell is wrong with you people? You're telling me I now have to take additional time out of my schedule to drive to the other side of the state to take a test that I was prepared for and PAID to take today? Unacceptable
We sincerely apologize for the inconvenience and frustration this situation has caused. We did attempt to contact you in response to your issue on July 20,2025.
To assist you promptly, could you please provide the following details via email at cdcareweb@psionline.com:
- Your full name:
- Exam confirmation number:
- Email address used for registration:
- A brief description of your concern:
Once we receive your information, we’ll review your case and work on an appropriate resolution as quickly as possible.
We appreciate your patience as we address this matter.
The website is easy to navigate, clear and the information needed is seen easily.
Not complicated easy to purchase. Great app and platform. Thank you
Easy, fast and affordable. Thank you so much for all the helpful information.
Thank you for your support and assistance. I really appreciate the learning tools that you have available for therapists.
Its fine, i hate surveys, its fine i hate surveys, i still need to type 10 more characters
I have been in management for 2 years and a nurse for 24 years. I am employed at Children's Healthcare of Atlanta as an Assistant Nurse Manager.
Everything worked out great, got what I needed and got assistance getting it.
I would've liked to bundle all tests and pay at a discount but I wasn't given that option
Thank you for reaching out. We did attempt to contact you in response to your issue on July 18,2025.
We understand you would have preferred to bundle all tests at a discounted rate. PSI support team will be the best point of contact to confirm if there are any available solutions.
For assistance regarding test options and payments, please contact 866-589-3088 or email ptsupport@psionline.com.
Excellent services and study material. I have a great experience with them
I love the resources but was able to access my purchase last night
Always so helpful. That you so much for always being consistent and easy to work with
I ordered the Maryland salesperson real estate exam preparation material from PSI and it helped me pass my exam. It is very short and clear that makes it easy to study and get prepared for the state exam. I highly recommend this material for people who are working on their salesperson real estate license exam.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We did attempt to contact you in response to your issue on July 24,2025.
For assistance with your purchase and upgrade options, please contact our support team directly at support@psi.memorang.com.
They will be able to guide you further regarding your concerns.