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PSI Exams

Overview

PSI Exams has a rating of 4 stars from 7,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
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How would you rate PSI Exams?
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Illinois
1 review
0 helpful votes
Follow Alba H.
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Website easy to navigate, offered several options and decent pricing.

Date of experience: January 29, 2025
South Carolina
1 review
0 helpful votes
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I am just now beginning this process so I can only say it is easy to get started.

Date of experience: January 7, 2025
Colorado
1 review
0 helpful votes
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Colorado doesnt have a "salesperson" class of agent
February 20, 2025

Colorado doesnt have a "salesperson" class of agent. The test prep guides for colorado call the entry level agent an associate broker. Might confuse some purchasers.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2025
Samantha P. PSI Exams Rep
2 months ago

Thank you for your feedback. We appreciate you bringing this to our attention. We did attempt to contact you in response to your issue on February 13,2025.

For further assistance or to share more details, please contact our support team at support@psi.memorang.com.

They’ll be happy to assist you. Your input helps us improve!

Georgia
1 review
0 helpful votes
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Thank you so much
February 3, 2025

Thank you so much. I look forward to working with you on this.

Date of experience: January 24, 2025
Michigan
1 review
0 helpful votes
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Easy to find a good explanation of the state test believe it will be my final step to feel confident to take my exam.

Date of experience: December 21, 2024
Ohio
1 review
0 helpful votes
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This has been easy so far to receive study material
December 31, 2024

This has been easy so far to receive study material. It has comprehensive test questions that read as it will on the test itself.

Date of experience: December 21, 2024
Ohio
1 review
0 helpful votes
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Easy to navigate the payment process
February 19, 2025

Easy to navigate the payment process. I studied on my schedule, and the materials were easy to understand except for one topic I had difficulty getting the right answers to.

Date of experience: February 9, 2025
California
1 review
0 helpful votes
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I have passed the life and health exams before. These questions are too tricky. I think the state or PSI needs to re-evaluate.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2025
Samantha P. PSI Exams Rep
2 months ago

Thank you for your feedback. We did attempt to contact you in response to your issue on Feb. 27,2025.

For assistance with your concerns, please contact support@gmetrix. Net. They will be able to address any issues you’re experiencing.

We understand your frustration and appreciate your input regarding the exam questions.

North Dakota
1 review
0 helpful votes
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My experience with Psi customer service was good
February 6, 2025

My experience with Psi customer service was good. Very patience with my many questions

Date of experience: January 27, 2025
Pennsylvania
1 review
0 helpful votes
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Directions are clear and easy to follow, no issues with site

Date of experience: January 28, 2025
New Jersey
1 review
0 helpful votes
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Easy navigation and It does not require computer literacy.

Date of experience: January 27, 2025
Mississippi
1 review
0 helpful votes
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Site easy to navigate, Would like to be able to get out of this now please

Date of experience: January 25, 2025
Tennessee
1 review
0 helpful votes
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Website is not user friendly
February 28, 2025

Website is not user friendly.
One of the customer service did a horrible job helping me.
He was a jerk.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Samantha P. PSI Exams Rep
2 months ago

We're sorry to hear about your experience, and we understand your frustration. We did attempt to contact you in response to your issue on February 22,2025.

To assist you better, could you please let us know which website you’re having trouble with?

Kindly provide the details of your concern via email at CDcareweb@psionline. Com, and we’ll do our best to address the issue promptly. We appreciate your patience and value your feedback.

Thank you, and we look forward to helping you.

Hawaii
1 review
0 helpful votes
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I still didn't pass my exam I missed by one question Thank you

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Thank you, I want to be prepared for the exam when I take it hopefully in February

Date of experience: January 22, 2025
Michigan
1 review
0 helpful votes
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I did not get access to the questions I got wrong and when I reached out to customer service, they did NOT help!

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2025
Samantha P. PSI Exams Rep
3 months ago

Thank you for reaching out. We're sorry to hear that you had trouble accessing the questions you got wrong and that customer service wasn't able to assist you. We did attempt to contact you in response to your issue on Jan. 26,2025.

For further help, please contact 866-589-3088 or email ptsupport@psionline.com, and they should be able to provide you with the support you need.

Let me know if you need anything else.

California
1 review
0 helpful votes
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Too complicated to get to what need to be done despite having correct user name and password. I did not receive clear indication I was successfully logged in or how to change my password

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
Samantha P. PSI Exams Rep
3 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on February 5,2025.

To help resolve the issue you're facing, could you please provide the website you're having trouble logging into? Once we have that information, we’ll be able to guide you to the appropriate support team.

Please send the details of your concern to CDcareweb@psionline.com, and we’ll assist you in resolving this as quickly as possible.

Thank you for your patience.

Minnesota
1 review
0 helpful votes
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Easy to follow and helpful support team answering my questions

Date of experience: January 26, 2025
North Carolina
1 review
0 helpful votes
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Great Resource and useful to help me pass the test and become a re agent.

Date of experience: January 16, 2025
Kentucky
1 review
0 helpful votes
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Hard to access order
December 5, 2024

After I paid for order, I could not access my purchase; called support, which gave me a link to activate that was invalid. Unable to access downloadable material.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2024
Samantha P. PSI Exams Rep
5 months ago

Thank you for reaching out. We apologize for the inconvenience you’ve experienced and we did attempt to contact you in response to your issue on Nov. 27,2024.

To help resolve this quickly, please include details such as your order confirmation number and any error messages you encountered. The support team will be able to provide you with a working link or further guidance to access your downloadable materials. Please contact support at support@psi.memorang.com for further assistance with your order.

We appreciate your patience and understanding as we work to resolve this issue.