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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I fill like there should be a more reasonable study guide and practice test option.
Customer service was awesome, thank you helping me pick the right practice test.
The ordering process was easy. Hopefully it will help prepare me.
SUGGEST MORE OPTIONS AND HELP TOOLS FOR WEBSITE
ALSO OTHER LANGUAGES ON WEBSITE WOULD BE HELPFUL FOR OTHER INDIVIDUALS
Your sight is hard to navigate and your customer service helpline takes a long time to pick up. When you do get to talk to them they don't understand you most of the time
This is my first time. I hope the practice test helps. Im sure it will. Thanks
Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 10,2024.
If you're encountering any issues or need assistance with your recent exam materials, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you further.
If you need any additional support from our side, feel free to let us know.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Thank you for taking the time to share your experience with us. We're sorry to hear that your exam experience did not meet your expectations, and we appreciate your honest feedback. We did attempt to contact you in response to your issue on Oct. 10,2024.
To assist you further, could you please provide your full name, exam confirmation number, and details of your concern? You can email this information to CDcareweb@psionline.com, and our team will look into your case promptly.
We take your feedback seriously. If there is anything else we can do to assist, feel free to let us know.
Excited for the knowledge and confidence ill gain from this set.
Do wish i had a discount code thou.
Yo necesito el examen en español lo eh comprado antes y me lo dan en ingles
Awesome site for people who are learning and to continue education. Has all the stuff needed to study and helpful tips. Easy to access and always available to help. I would rec this site to any who needs it for future education. Thank you for having this site for all of us.
Please refund me as i just purchased this twice and i cannot access
I already purchased this and now it is making me purchase this again
Exam ordered and received same day with no problems. Thank you.
The selection process was easy. Highly recommend for sample testing.
So quick and easy to order! Looking forward to the content to help with my Property & Casualty exam!
Psi makes it easy to find things that you need for your specific certification courses
It's not a really obvious site to navigate. I'm used to looking for items when it comes to CE, but if I were new this would be confusing.
Great stuff to learn from and be prepared for what your trying to accomplish to make it
Fast, easy - except having to enter 50 characters for the exit survey.
I wanted to pay for and schedule the heat at the same time ex not clearly offered to do so.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry to hear that you’ve had difficulties navigating the site and reaching customer service. We strive to improve our services and appreciate your input. We did attempt to contact you in response to your issue on Oct. 10,2024.
For assistance with your issue, please contact 866-589-3088 or email ptsupport@psionline.com. They’ll be able to provide the support you need.
We’re continually working to enhance our customer experience, and your feedback helps us in that process. Please don’t hesitate to reach out if you need further assistance.