Prosoft3D

The instructions were a little difficult to follow but the software worked after I figured out how to use it. Customer service was actually very good and got back to me faster than I expected. My son lost his computer password and I was able to use my account to make a new password for his user name and it worked right away, you just select the account you need to recover and then enter a new password twice and he was able to login. Mark.

I had an issue with a lost password for my netgear router, i thought i would try prosoft. Unfortunately this was not a task any password unlocker could do. After attempting to find lost password, I wrote to the tech support listed, they responded in less than ten minutes, after a short exchange of info it was determined that it was not possible to unlock my lost password in this case. They were very detailed and professional and when found that they could not help me the CS rep helped me with resetting my router. As well told me they would refund my fee. It was done by the next morning. I can not say enough as to the friendly professional service I got from this company.

The only positive reviews on this company have to be written by themselves. We purchased the software from prosoft3D, and like all the other reviews it didn't work. We took their web address from cnet, so we had false sense of security. We contacted customer service as instructed with no response (it has been 3 days). There is no phone number or mailing address attached to this website and very little information about them. They also have samples of review emails from their clients; I found the same exact emails from the same clients on their 3D Aquarium
Desktop background site. The emails are word for word the same. To me that's fraudulent.

HI,
I like Tyrone L. Have just purchased the password recovery 5.0
It does not work, not only does it not work they said it was 19.95.
I got charged 39.95.

I am a police officer here in NC.
If i do not get any satisfaction from these folks in 7 days, i will contact
The Attorney General of the State of NC to investigate these false advertisement of 100% refund to lure people to buy from them.

If anyone else has had any bad dealings with this company feel free to contact me...

My email address is *******@nc.rr.com

Joseph

Bought password recovery 5, gave credit card number, went to download then was informed it would be 20 dollar additional. So the true price was more than at first indicated. (This is like going to a fortune teller and finding the advertised price is only the "introductory" or "basic" one, then she says that the real price is considerably more.) One feels put on the spot but goes on out of curiosity. This was not very straightforward. Then i find it has to be "installed". However, the PC i need to fix is LOCKED -because the password is lost. So needless to say i cannot gain access to the pc to install the program. The software therefore is useless.

Prosoft3D is a Scam. I purchased the software and was charged $29.95, not the $9.95 priced advertised. It says it works for all windows, however I needed it for Windows 2003 server and it did not work. Refund policy advertised is not what they deliver. After following there Refund Policy to the letter I never received a dime back. Only responces that they are investigating. Well its been weeks of investigation and still no refund.
Have contacted my Credit Card Company to dispute charges.

I purchased the $9.99 software that apparently can recover any password... you just hover the mouse over what you want uncovered and it should show the password. First they charged me $29.95 ( they said I bought the upgrade version, which I didn't), then the software didn't work on anything. Whenever I moved the mouse over something, instead of showing the password, it would just show the name of the software/website. I immediately asked for a refund and they gave me no problem with that but I had to remind them twice during a two week period to refund me and when I finally received it, they only refunded me $20, instead of the $29.95... so I had to contact them a third time. It was just a pain in the butt and the software didn't do what it was advertising for.

I have downloaded the password program and it worked on an office document that was password protected, which I used on my computer before, but didn't remember. I emailed them before I purchased to make sure it will work and explained which password I needed to recover and that I was able to open this file earlier and they said that it would work, so I bought it. I would suggest that you contact them before buying, since they can help make sure the software will work before you purchase.

Fay

I forgot one of my passwords. Everything that I tried didn't work. I even tried to change my password but couldn't.

I almost never buy a product over the Internet, but after spending over 2 hours trying to log in I gave up. I figured that $9.95 was worth it. Well by the time you end up checking out it turns out that it's NOT $9.95 but almost $30. That should have been my fist clue that this company was just another rip off website.

Did the product work? NOOOOOOOOOOO! Not even close. The only thing that worked was that their company got my money.

I am now in the process of getting my money back.

It would have been nice to write a good review that said I retrieved my password
And this was the best investment that I ever made.

Will this product work for you? Probably not. Also don't expect to pay only $9.95 because that isn't happening either. When it doesn't work and you try and contact their customer support don't expect anything. They sent a nice generic letter that said very little.