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ProProfs

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Curacao
1 review
0 helpful votes
Follow Xiomara O.
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Awesome experience
January 15, 2017

As a Corporate Trainer and Business Consultant I have been able to create tests in less than 20 minutes, which makes it very effective. I have participants enjoy the tests I create with ProProfs that gives me excellent results and happy clients.

Date of experience: January 15, 2017
India
1 review
0 helpful votes
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Training Assessments
September 30, 2020

We created training programs on ProProfs Training Maker, assign them to our employees and, then assess the level of their knowledge retention by creating training assessments using ProProfs Quiz Maker. Since these assessments are automatically graded and the feedback is displayed instantly, it provides for a ‘self-assessment' opportunity to the one attempting it.

Date of experience: September 29, 2020
Texas
1 review
5 helpful votes
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We have started using ProProfs as a training platform for employees. It was easy to chat online with Pal, one of ProProfs customer support contacts. Pal is available almost any time I have a question, and I've got a LOT of questions.

While we are still working out some kinks in the reporting and speed of the site for my employees, it is currently providing everything we need. We've got employee training documents, videos, and quizzes.

We will see if the small issues get worked out, but on the grand scheme of things, I cannot rate these guys less than a 5. We talked with them about the space we would need and the rate we could go with, and they gave us the best deal for our budget. I read on one review that the different platforms get confusing, and you might end up with "Quiz Maker" when you really wanted "Training Maker" (which is what happened to us). Make sure to talk to their "Online Chat" which is always available in the lower right hand corner. They will remedy the situation, or help you get exactly what you need.

I look forward to growing our training program with ProProfs. My expectations are set high!

Date of experience: August 26, 2015
Texas
1 review
1 helpful vote
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Billing and overcharges
December 29, 2016

Billed twice in one month for the same service. Then again six weeks later.

Will be dropping my subscription and using another service is this is not rectified.

Date of experience: December 29, 2016
Sameer B. ProProfs Rep
over a year old

Dear Joey,

I sincerely apologize for any inconvenience and looking forward to working with you towards resolving this. What may have happened here is that the plan you were on exceeded the usage quota and the system upgraded your account resulting in a second charge. I am glad to investigate this for you and refund any charges that should not be there or simply were unintended at your end. We would need to look into your account for this, so please reach out to us at support@proprofs.com. I am looking forward to hearing from you.

Sincerely,
ProProfs Team

Philippines
1 review
0 helpful votes
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Excellent
February 1, 2017

Very helpful. Fun. Easy to use. The trial period is long enough to enjoy this quiz thingy. East to follow. I love it when we can customize everything.

Date of experience: February 1, 2017
India
1 review
1 helpful vote
Follow Vidya J.
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My students loved the sample cards I put on our class website. They want more!

I wish you had pricing options in Indian rupees so that I could upgrade and create more flashcards :)

Date of experience: September 25, 2015
California
1 review
1 helpful vote
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I purchased a mock exam, and I never receive the email, decided to chat with someone no luck, calling was worse. Here is how I knew this was scam. Phone number rings and have a recording about a promotion if you are 65+ press 1 if not 2 well if press 2 the call end if I don't same. I'm worry since they have my credit card information address and phone number, and there is no way to contact them to get a refund. PLEASE DO NOT WASTE YOUR TIME OR MONEY.

Date of experience: April 30, 2020
Indiana
1 review
0 helpful votes
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Pro Profs- Excellent
January 7, 2017

I had been looking for a software to design and administer quizzes and online training. This has been an excellent experience and the learning curve was not steep. Thank you Pro Profs!

Date of experience: January 7, 2017
Connecticut
1 review
2 helpful votes
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Easy Quiz making!
February 1, 2016

I hate making tests, but I used the quiz making app and it was so easy! My students love taking their quizzes online too with the immediate feedback. Thank you!

Date of experience: February 1, 2016
GB
1 review
1 helpful vote
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Inaccurate rubbish
July 11, 2020

For Salesforce related content there are so many inaccurate questions and answers - to say it's of poor quality is doing a dis service to other content that is genuinely just poor

Date of experience: July 11, 2020
Ukraine
9 reviews
5 helpful votes
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I use this tool every time I need to cover some new topic. It seems like they have every possible supplement for studying! I recommend this to all my friends and they are also amazed!

Date of experience: May 16, 2017
Spain
1 review
2 helpful votes
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I have an English-teaching website (profesornativogratis.com) and ProProfs is invaluable for creating and embedding tests, with a wide range of options and alternatives.

Date of experience: February 2, 2016
Canada
1 review
1 helpful vote
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Proprofs is fantastic!
September 28, 2015

I use proprofs to make flashcards during my lectures, its a fast way to make study resources that I can use later, and saves me a lot of time. I love it!

Date of experience: September 28, 2015
Philippines
1 review
0 helpful votes
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HELPS A LOT
January 26, 2017

THANK YOU SO MUCH FOR THIS IT HELPS ME A LOT SO PLEASE ALLOW ME TO GO BACK TO MY EXAM PLEASE I HOPE IT IS NOT LOST PLEASE THANK YOU SO MUCH FOR THIS IT HELPS ME A LOT SO PLEASE ALLOW ME TO GO BACK TO MY EXAM PLEASE I HOPE IT IS NOT LOST PLEASE THANK YOU SO MUCH FOR THIS IT HELPS ME A LOT SO PLEASE ALLOW ME TO GO BACK TO MY EXAM PLEASE I HOPE IT IS NOT LOST PLEASE

Date of experience: January 26, 2017
Missouri
1 review
1 helpful vote
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Great website!
October 11, 2015

This website is so great! I use it for all studying and school related things! I love all the pratice tests you an make and all the different things you can do!

Date of experience: October 11, 2015
Germany
1 review
5 helpful votes
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Really bad software, let me start:
1.) They have a very complicated pricing. You can see different coupon codes all around the web, but it is very easy to get a code for the wrong plan. So instead of quizzes you buy polls, or surveys or whatever.
2.) You CANNOT EXPORT your data. That's right. There is a feature to import your surveys / quizzes from excel to proprofs. But exporting is not implemented. So they want to make sure you are stuck with their $#*!ty software forever.
3.) If you happen to be a free user (because you bought the wrong paying plan because they are like 5 different plans for all their different products and you didnt buy the right plan) than all your users see A LOT OF ADS. I mean like 3 to 5 big ads on a single screen. And usually ADS FROM YOUR COMPETITORS. So the users / customers of your product are targeted by your competitors on a survey / poll / quiz you created.
4.) Probably I am very stupid (I am just a Software Developer) but I had a lot of problems navigating the software. I nevery knew how to get to my quizzes, to my settings, to my account, etc. In the end I saved 5 different links and navigated by the links I saved myself.
5.) I had a lot of formatting problems in designing my survey. Apparently you can customize the frontend of your survey. It is kinda a you-see-is-what-you-get editor. But in my case there were apparently some formatting saved from one of my previous versions, which i could not remove. So every text on the landing page on my quiz was in bold.

Please do me and human kind a big favor and don't use Proprofs...

Date of experience: January 29, 2015
Missouri
1 review
1 helpful vote
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This site has been a key part of my HS biomedical classes for several years. Easy to use for both instructor and students.

Date of experience: January 28, 2016
India
1 review
1 helpful vote
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Awesome tool!
January 28, 2016

Great! It has everything you need to administer Online Quiz and Test. Thank you so much for making this available

Date of experience: January 28, 2016
GB
1 review
0 helpful votes
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This online quiz maker or taker is really good for not getting you bored it is fun helpful and a brilliant website to take you into interest

Date of experience: January 30, 2017
Indonesia
1 review
0 helpful votes
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Love It
January 27, 2017

It's a new experience for quizzing. It helps me and my student in their lessons. I can't wait to see my student doing my quiz through proprofs

Date of experience: January 27, 2017

Overview

ProProfs has a rating of 4.5 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 20th among Software sites.

service
16
value
14
returns
9
quality
16