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ProProfs

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India
1 review
0 helpful votes
Follow Chirag K.
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ProProfs online assessment software is the easiest software to create online assessments as it offers an assessment library of more than 100 ready-to-use online assessments. You can just pick one, make changes you require, and use it right away.

Date of experience: July 21, 2020
South Dakota
1 review
1 helpful vote
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Beware if your quiz is longer than 20 questions, probably 15% of my kids have website failure on longer assignments. Can't review answers when you switch to one question per page, so not useful for WS/homework. Many kids, on overnight assignments, have ProProf site lockup so I can see questions but they can't submit. Haven't had one of these problems with Quia (which is about half the cost when shared with teachers in your department).

Good design/idea with ProProf, but they haven't added features or improve reliability in three years.

Date of experience: December 13, 2016
Texas
1 review
5 helpful votes
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Down a lot!
November 13, 2015

I teach High School and started using the website for testing. The problem I have is that when it comes time for the students to take the online tests, the website constantly hangs up and students cannot finish the test! This happens a lot! Very frustrating!

Date of experience: November 13, 2015
Illinois
2 reviews
3 helpful votes
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I only needed the software/service for a specific purpose and was willing to buy a full subscription to get the bells and whistles I needed. I created a series of 30-question quizzes as well as a consolidated quiz from those. It worked very well and was very easy to use. Pictures, question options, randomizing options, reporting--all of it worked without any trouble. Twice I reached out to them by their Contact Us option and both times (a year apart) I received a timely phone call. (You might want to add their number to your phone so you know it's not spam.) Was very pleased with the service and the results of the quizzes.

Date of experience: December 21, 2020
California
1 review
6 helpful votes
Follow Ginny J.
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I have used the quiz, survey, and course-making tools on ProProfs and have found them easy to use and effective. I even used the survey maker to create a signed form for some contractors I hired, and it worked really well. Instead of having tons of paperwork to handle, I get them to sign on the survey and then can keep everything organized on my online ProProfs account.

Date of experience: September 22, 2015
GB
1 review
3 helpful votes
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It is a huge time saver. Before ProProfs, I would have to grade multiple quizzes a day for ~200 students. With ProProfs, students move at their own pace and I have more time for actual reteaching and small group instruction. My students get instant results of their performance and they can retest until they have demonstrated mastery. I have observed an increase of self confidence, better and long retention of knowledge. Last year, my science students grew over three points (roughly three grade levels) on the ACT. It's great!

Date of experience: March 14, 2013
North Carolina
1 review
2 helpful votes
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I have been using ProProfs in my classroom for years. The functions are easy to use and allow me to create challenging tests in different formats. I also like the instant analysis of answers it provides. This is a Great Product!

Jesse Pittard, JD, NBCT

Date of experience: January 29, 2016
India
1 review
0 helpful votes
Follow Shaifali M.
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With ProProfs, running employee assessments was super easy and effective. I could easily create training courses and add quizzes to them I used to create with ProProfs Quiz Maker. At the end of each training lesson, the employees would take the quiz that was automatically graded and I received the reports in real-time. The reports were downloadable so I could review them anytime, anywhere.

Date of experience: May 19, 2020
Michigan
1 review
4 helpful votes
Follow A J.
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I subscribed to ProProfs to collect student responses for a time sensitive project. ProProfs lost 75% of my students' responses, failed to call with a solution after promising to do so, failed to respond to my emails, and then refused to refund my subscription, even though I got no use out of the program whatsoever. Service is terrible, the tool is undependable, and the site doesn't care. Cost me precious time and money.

Date of experience: February 1, 2016
Sameer B. ProProfs Rep
over a year old

Hi A J.,

We apologize if you went through such an experience, please reach out and I will personally escalate the issue: http://www.proprofs.com/contact.shtml

We do backup our data daily and have never experienced a data loss issue. Even if you delete something, we can help recover from our back ups. I look forward to assisting you with this - please reach out.
Also feel free to read about our system at: http://www.proprofs.com/trust/. We host with IBM and have a world class security & server team to ensure data is never lost. We take this very seriously and have never had an issue around data loss. I am sure we can help further if you reach out.

Again, we sincerely apologize if you had to go through such an experience, please allow us to make it right by reaching out and we'll make sure to delight you with our service.

Thanks,
ProProfs Team

California
80 reviews
360 helpful votes
Follow Todd L.
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Great concept of a website that allows people to create quizzes and flash cards and share them. If it catches on students studying similar subjects could combine their efforts to make flash cards and share them online.

Date of experience: November 30, 2010
New Jersey
1 review
2 helpful votes
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Great Quiz Creater!
February 3, 2016

I'm a middle school teacher using Chromebooks in the classroom. I have an assignment that requires my students to create an online quiz related to an EDPulzzle video. "proprofs" is a very user-friendly product! Thanks for helping us transition into a Blending Classroom environment!

Date of experience: February 3, 2016
India
1 review
2 helpful votes
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A really good thing about the site is that the pages load really fast. For a site that has quite a lot of features, that's pretty awesome. Another thing I like is the feature of embedding quizzes to your website. Nice work. Keep it up.

Date of experience: October 2, 2012
India
1 review
1 helpful vote
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It is a feature rich, reliable and competitively priced hosted live chat software service. This solution is online one to one text chat solution for help/support queries. We can watch visitors on web site in real time. Website visitor can request chat for their queries. We can also invite visitor on your web site for chat pro-actively.

Date of experience: August 19, 2015
Italy
1 review
3 helpful votes
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We use proprofs for testing langages competences. It's a little bit long to create a quiz but it's worthy, infact it's easy to take the quiz because people can access the test when and where they want, and we can collect data in order to create the classes. More, we find that sharing on the social helps people to engage in our learning traning.
Now we are experimenting new functions, like polls and survey!

Date of experience: August 28, 2015
Florida
1 review
0 helpful votes
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I have been requesting assistance from them since Oct 12th and every time I email them, they just ignore me and when I chat with them, they just keep saying we will give an update later on today but it has never happened since Oct 12th. Terrible experience, I do not recommend this service.

Date of experience: November 7, 2020
Maryland
1 review
1 helpful vote
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I can add based on my 6 years experience of using the live chat services. Logo on visitor chat window can help us to create a great brand value for organization. Comprehensive visitor information provided by the visitor monitoring window can help chat operator to give a productive chat. Similarly features like snapshot, co browsing canned responses, and push url can provide the targeted responses as well as the right support to the visitor. Therefore besides improving operator efficiency software like live2support chat service can improve the performance tremendously.

Date of experience: October 19, 2015
Singapore
1 review
3 helpful votes
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ProProfs simple and easy technology encourages and enables our vastly spread Franchisees to participate in online training and assessment through a simple and reliable system. We need to provide extensive training to our Franchisees and ProProfs Quiz makes it so easy to answer that people feel motivated to participate. Great tool for sharing knowledge and procedures with clients. Excellent for training and mentoring.

Date of experience: March 9, 2013
Indiana
1 review
8 helpful votes
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I used this program to create several tests to gather data for my science classes. I don't have the time to type all of the problems I have had. I'll summarize some of the bigger ones. I made a matching test for vocab with definitions - the test randomly switched the columns. The result: students with a column of vocab words, followed by drop-down menus with 20 definitions, all shoved together. It effectively made the test unusable. The other huge problem I had was the test randomly reordered my questions to be alphabetical. Not only did this make the test a joke, but it failed to reorder the correct answers - my highest kids all "scored" less than a 10%. I wasted a tremendous amount of time trying and fixing ProProf, and a day and a half of instructional time that I won't get back.

So in response to the other reviewer - Sweet Jesus, yes, it is a piece of sh*t.

Date of experience: September 17, 2015
India
1 review
0 helpful votes
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I used the ProProfs Quiz Maker to create quizzes that would help me test their knowledge on the course videos I shared with them. API integration allowed me to create a code that I used to analyze my students' performances. The detailed reports feature helped me track my students' progress throughout the course.

Date of experience: June 4, 2020
India
1 review
0 helpful votes
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His site definitely appeals to the average person because the layout
Is so simple but very VERY effective. It is a clean site with a
Flawless look, and someone without any technical background would
Definitely appreciate it. The layout makes anyone feel comfortable
Because it is so well done and clean looking. You feel as if you are
In good hands and you know that you will be able to find anything you
Need on this site.

The design is very professional and well done. I love the washed-out
Image of the globe on the left behind the links. The site feels
Great. I suggest that you change the fonts to Arial, a more rounded
Font, to go with the professional feel of the site. There are minimum
Graphics, and the graphics there are small and fast-loading. The
Colors of the images go together nicely.

Date of experience: January 24, 2017

Overview

ProProfs has a rating of 4.5 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 20th among Software sites.

service
16
value
14
returns
9
quality
16