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ProProfs

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India
1 review
1 helpful vote
Follow Steven M.
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Increase Sales Conversion
September 7, 2015

I myself am using live chat software from live2support for last 6 years on my real estate website. The comprehensive visitor information has helped us to decide upon chat status from being proactive to reactive based on criteria of time spent, bouncing rate page specific chat etc Moreover you have also not mentioned about the reporting system. Live2support has helped us to continuously redefine channel performance based on missed chats and other parameters.

Date of experience: September 7, 2015
Indiana
1 review
4 helpful votes
Follow D T.
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Discovered this site while researching soil and water conservation quizzes for work.

Found a quiz for 6th grade Water Science. Of 18 questions, one answer was outright incorrect, three were vague with multiple possible answers (not addressed), and two were not relevant to the subject. Further, the software failed to give a score; instead attempting (and failing) to show a 19th question.

Checking other grade school subject quizzes found similar levels of inaccuracy, poor construction, or questionable questions. The work by the site's owners appears satisfactory, but the quizzes construction by users significantly reduce its trustworthiness. Such quizzes are not recommended for general use.

Date of experience: May 15, 2012
India
1 review
1 helpful vote
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I would like to point one thing here that the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Date of experience: October 2, 2015
India
1 review
0 helpful votes
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With ProProfs quizzes, it has been possible for us to create customized lead forms and easily capture our quiz takers' information to generate qualified leads. The quizzes are easy to build and easily integrate with top marketing automation tools. The information captured is automatically divided into different marketing lists which makes the marketing process easier and better.

Date of experience: March 5, 2021
Australia
1 review
5 helpful votes
Follow Meg H.
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Spent hours putting up my quiz during the trial period. Three days in had some problems with the software not doing what I set it to do and contacted Proprofs. Two weeks later after repeated emails they had still not even attempted to deal with the issues PLUS they put my quiz up on public access because I hadn't bought a subscription yet. Disgraceful and shoddy.

Date of experience: February 17, 2016
Sameer B. ProProfs Rep
over a year old

Hi Meg,

We are extremely sorry that you had to go through such issues after putting in so much time and effort. Please reach out to us and we'll do our best to resolve your problems. You can call us or start a live chat session with us now on http://www.proprofs.com/quiz-school/, our customer executives would do their best to resolve your issue.

Other than that, our tools are for sharing knowledge, which is why the Forever Free plan only offers public quizzes. During your trial period, you can access the enterprise features, which is our way to give you firsthand experience of the product’s full potential but after the expiration of trial period, the account gets converted into Forever Free plan. We do notify you via emails periodically during your trial period for the same. However, we still feel bad that you had to go through an uncomfortable experience. Please contact us and we’ll do our best in delighting you.

Thanks,
ProProfs Team

Poland
1 review
8 helpful votes
Follow Mateusz K.
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Sweet jesus, that's a real piece of sh*t!

Created a 100-questions based assessment test which took me hell of a time, and it's just magically dissappeared!

Unreliable software, dramatic responsiveness and extremely poor usability

Not recommended at all

Date of experience: February 8, 2015
Singapore
1 review
2 helpful votes
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ProProfs quiz software helped me launch my SAT prep website without having to learn any programming languages or hire programmers. I was able to launch my website months earlier than I would have been with other quiz software. Thanks guys! Keep it up!

Date of experience: March 13, 2013
California
1 review
0 helpful votes
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Very user friendly and effective to my whole team. This program gives us the ability to test our new hire employees and ensure we are being effective in our training process. Setting up the questions and navigating has been a cinch to complete.

Date of experience: February 7, 2017
Tennessee
1 review
2 helpful votes
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I love the Flash Card maker! It is a very quick and easy way to make professional vocabulary flashcards! The available pictures to include on the flashcards are superb and perfect for those non-linguistic representations we need to be using in our classrooms. A picture is worth a thousand words! Thanks so much! I love it!

Date of experience: September 28, 2015
Florida
3 reviews
0 helpful votes
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Won't let you finish test
December 29, 2019

I have used multiple devices and different computers. Every time it will never let me finish exam and makes me start from the beginning of exam. Extremely annoying. I can only get half way through exam.

Date of experience: December 29, 2019
Canada
2 reviews
3 helpful votes
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I have been using ProProfs Quiz software for over 2 years now, for giving my students extra grammar, vocabulary or other practice. I find it easy to copy and paste quizzes and tests for different levels, amend existing tests to update them. What I reaaly like is that once the test/quiz is created, it is there forever. My students are more prepared to do extra work at home. They like the instant feedback.

Date of experience: April 19, 2013
India
1 review
1 helpful vote
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Live2Support live chat product is amazing. There’s no match to this service in this planet. Its not the product the customer service is also awesome. I have always had marvelous service from Live2Support. These are extremely helpful people and nothing is too much for them. My experience says that they can go out of their way to help customers and always solve their problems. I myself am there customer for six years. I can't recommend them enough and I don’t know what I will do without this service for my live chat service.

Date of experience: May 27, 2015
Louisiana
1 review
3 helpful votes
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Very stupid quiz
May 4, 2019

I was looking to take a fun quiz about New Orleans. I got a few questions in and three of the four questions had wrongs answers recorded. For example, it said New Orleans is in California. I'm not kidding! When I tried to comment on the inaccuracies the site went to a 404 error. What is going on over there?!?

Date of experience: May 4, 2019
Indiana
1 review
0 helpful votes
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YAY
January 6, 2017

Hoi I'm tEm. I loved this website! So many quizzes! Lol fam. It keeps telling me to add more characters so I'm gonna keep typing until this thing accepts. It was really cool to see what their "brain games" were tho. It was also really fun in general to be a part of another website where my username was "CharaDreemurr"!

Date of experience: January 6, 2017
India
1 review
2 helpful votes
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Good but not the best
February 2, 2016

A lot of things are missing. I hope those will be implemented in near future.
1. One subject can be assigned to multiple groups from a window.
2. One attempt should be checked by student's ID not by name. There can have two students with same first name and last name in a same group.
Etc.

Thanks a lot.

Date of experience: February 2, 2016
India
1 review
0 helpful votes
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I love how user-friendly this tool is. The interface is so simple and the features are also amazing. I can now very easily create tests and assign them to students in groups that I created in the online classroom. The reports are auto-generated and the questions are automatically graded which is the best part about ProProfs Quiz Maker.

Date of experience: July 28, 2020
Pennsylvania
17 reviews
78 helpful votes
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Fun at first...
July 4, 2015

I created a few quizzes during a trial and I tried to cancel but I could couldn't figure out how to do it (lol) so I left. Hundreds of emails got sent to me trying to convince me to buy the package but I never responded because I didn't want it. 1 month later I get a phonecall I forgot about them so when they called me I said "who's this?" After asking them that a few times they hung up... XD

Date of experience: July 4, 2015
Massachusetts
1 review
6 helpful votes
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Recently I contacted ProProfs via their Online Chat on two separate occasions within a 48-hour period. I was using their Quiz Maker and Training products for the first time. Realize my office has been using ProProfs for 2 ½ years for our online presentation/quiz for approximately 300 students. The student who setup the presentation/quiz in ProProfs graduated in May. So I'm facing a deadline and am desperate. By luck I ended up chatting with Pal both times. I'm just not very computer savvy, and Pal was patient and explained the process of how to make my various updates. He even did a few things on his end that I just couldn't wrap my head around on how to do it. Students are now accessing the presentation and no one has contacted me with any issues. Which makes me extremely happy. And I couldn't have done it without Pal's help.

Date of experience: August 21, 2015
Philippines
2 reviews
3 helpful votes
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The new feature Snapshot Live Screen Viewing of Visitors PC is really cool…a good feature that they add up to the existing one's. Its affordable yet it offers a good and quality services. Its client support is superb.

Date of experience: April 8, 2010
India
1 review
0 helpful votes
Follow Chirag K.
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ProProfs online assessment software is the easiest software to create online assessments as it offers an assessment library of more than 100 ready-to-use online assessments. You can just pick one, make changes you require, and use it right away.

Date of experience: July 21, 2020

Overview

ProProfs has a rating of 4.5 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 20th among Software sites.

service
16
value
14
returns
9
quality
16