I spent a few grand and the tracking number is invalid and they locked me out of my account now I have no product and can't get a refund
They only care about taking your money.
Worst customer service.
Don't waste your time.
Don't waste your money.
Won 3 mystery boxes, with this being the description: "EVERYDAY WE RECEIVE MAJOR RETAILERS OVER-STOCK ITEMS (UNOPENED) FROM ACROSS THE COUNTRY. THESE ITEMS HAVE NOT BEEN OPENED AND ARE IN THEIR ORIGINAL NEW PACKAGING - EVERYTHING FROM NAME BRAND SUNGLASSES TO CLOTHING TO ELECTRONICS BLUE TOOTH ITEMS AND MORE". Spent over $600 on all 3 boxes, they came from Canada, NOT from within the country. They took over 2 weeks to arrive when I payed for 5-7 day shipping. The boxes were badly damaged upon arrival. The items inside were mostly cheap dollar store items or super old. On top of being cheap and old, the items were damaged as well. ALL 3 boxes had several items that were damaged or out of the packaging. The bluetooth earbuds are knockoffs, I thought that was illegal? When i contacted propertyroom.com they did respond to my email very quickly, with this info."The items that you have mentioned are sold on PropertyRoom.com by Trusted Merchant HotDeals, and they have been copied on this response so follow-up can be provided. They will update you shortly and their contact information is below:" so basically telling me its not their problem. Funny thing is that hotdeals email is at propertyroom, sooo... doesn't that mean they are connected companies? Will never purchase from them again. They are a scam and ripoff.
The product you are referring to was sold and shipped by PropertyRoom.com's merchant seller HotDeals, who are located in Canada. As such your product was shipped from Canada and you were placed in contact with the merchant seller so they could assist you directly with the product you received from them. With regard to shipment and delivery times, The term “Standard (5 - 7 business days)” is not a guaranteed delivery time, but an estimate time-frame for which standard shipments are typically delivered by carrier once product has left the shipping facility. PropertyRoom.com Shipping Guidelines can be found at: https://help.propertyroom.com/support/solutions/articles/44001804788-shipping-guidelines
CONTACT PROPERTYROOM.COM
CEO; ANDREW J. NASH.
FREDERICK, MARYLAND. USA
*******361 ( COMPANY NUMBER FOR CEO AND CFO, P. Bellomo, CFO)
CONTACT YOUR LOCAL POSTAL INSPECTOR AT YOUR LOCAL POST OFFICE.
THE IDEA IS TO INUNDATE THEM WITH COMPLAINTS ABOUT HOW YOU HAVE BEEN WRONGED.
REPORT TO EVERY AGENCY POSSIBLE
WRITE REVIEWS ON ALL THEIR REVIEW SITES.
KEEP WRITING
KEEP WRITING
KEEP WRITING
REPORTING
REPORTING
REPORTING
DONT PUT UP WITH YOUR NONEY BEING MISHANDLED OR USED OR TAKEN BY THIS ONLINE AUCTION OR ANY OTHERS
Save you're money and go to a legitimate website with legitimate offers. Enough said
This site is a site that I have just started to use. The merchandise is somewhat legit... I won several bids, one was a pair of bangles (costume jewelry at best). There must be a middleman of the better term is pitch bidder who drives up the price. The bangles were not worth the bidding price of $5.00 plus $10.00 shipping and handling which was outrageous! It takes anywhere from 5 to 6 days to get what you won, considering this is first class postage.
I am looking half-heartedly on getting the watches that I won, ( they are suppose to be from police property and others)... All materials are shipped from Industry, California; if this is a police auction why...
What is Luxury Line Wholesale? Why are their products on this site...
If any other person has used this site and found it be legit. Respond
They have a nice variety of items and great selections. I have found some really good deals and the flash deals are exciting. You never know what you may find because it changes frequently so there's always something new. Good pics and descriptions of items.
We appreciate your business and are happy you found some exciting deals on the site. Thank you for taking the time to provide your feedback!
Good Support from PropertyRoom. The Police Auctions are a great source of inventory and come as pictured.
Thank you for your feedback. We appreciate your business and welcome you to reach out to PropertyRoom.com should you need any assistance with your purchases.
Overview
PropertyRoom.com has a rating of 1.9 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. PropertyRoom.com ranks 150th among Auction sites.
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- Frederick, MD, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
PropertyRoom.com encourages contacting customersupport@propertyroom.com for assistance with purchases or questions pertaining to an account. When contacting PropertyRoom.com please include the order number or listing number for the purchase as well as some detail on the claim.