ProntoCharger

False advertising. Website promises free shipping - no caveats - then doesn't "deliver". Sorry for the pun. I sent the company proof of the free shipping offer, but they refused to honor it. First claimed they don't offer free shipping (patently false) and then claimed the offer applies to orders over $100, but couldn't direct me to where this was explained on the website.

Deceptive business practices and false advertising. I recommend avoiding this company.

I ordered a replacement charger for my brand new macbook pro (after my new puppy chewed the original). I received the charger quickly and it worked for about 6 weeks. After it quit working I called and they sent out another one. It worked for about 2 months. I called again and they now want $20 to make a warranty claim. They post that their products are under warranty for 2 years. I told them forget it and moved on to another supplier. What a waste of $50. Should have gone to apple from the start!

Ordered high capacity batteries at a prermium price coz they said the were HP made batteries. I received CHEAP junk made in China. I followed their return policy to the 'T'... and was promised a fill refund. I got none. I called and they said they assigned it to a rep, that never contacted me anyway. I called and they said call again. By the way the same person, Trish" answers the phone if you press "new sales', current sales and customer service. Appears to be a shady basement run, DOT COM sham, "BUYER BEWARE" Go byy from an honest reputable place. Check the reviews first/ It would have avoided me all this headaches

Total Misrepresentation. I ordered (what I thought to be) a DELL charger. See this site: http://www.prontocharger.com/dell-studio-xps-16-laptop-power-ac-adapter-charger/
The site states that it is a DELL charger. Not that it would work on a Dell laptop. It also states that it is originally $62.95 (the DELL website has it for $69.70 so I thought since the original price was that high, it would be genuine Dell)! It was important for us that we ordered a genuine DELL product. When it arrived I realized it is just a very cheap charger! NOT a DELL product. I ended up just purchasing from Dell directly. Prontocharger is a scam. It is false advertising and a misrepresentation of the product. The quality of the poduct, which arrived is very cheap and I would not trust to use it on my expensive laptop.

I sure wish I had read all these reviews before I ordered from them! I ordered a Lenovo Thinkpad charger and was sent the wrong one and it wasn't Lenovo, but generic. I called and they said to keep the charger and they would send a new one. Got the new one and it looked like the right one, but didn't fit and also was not a Lenovo brand as advertised. I called again and was told to return both chargers and they would refund my money. I returned them both in the same package on 3/27/14. It's 5/19/14 and still no refund. I called to find out why and they said, "I'm sorry but you only returned one charger, so we can't give you a refund." I said I returned both of them in the same package and she said, "I see by the notes on your account that we only got one back. If we had gotten two, it would have been noted as such". I asked to speak to a supervisor and she transferred me. Of course I got a message that they were not available to take my call. I left a message, but I doubt I'll hear back. Now I'm just out that money and still have to get another charger! What a ripoff!

BLUF: Overpriced, Poor-Quality, Misleading Advertisements.
I ordered an 8' AC Adapter/Charge for my Toshiba Satellite A660 laptop. The picture of the power cord on the prontocharger website appeared to be an OEM charger, which is what I was looking for. The price was double what some other places were selling cheap replacement power cords for, but I thought I was paying for a quality product. Wrong! The cord I received was not like on the picture. It was cheap and barely stays plugged into the laptop. I got gypped. My fault for not checking the reviews before buying. I would not recommend buying from this company.

They are not selling authentic macpro chargers. They show a picture of a mac charger, they say they sell original chargers that come in the original packing and that they are an authorized mac dealer. This is all a lie. The battery is about 40 percent larger than my original, is multicolored meaning has different whites showing the pieces they used to put it together and is certainly not original. They will let you return within 14 days but you have to pay for shipping and handling. They are a fraudulent company that is guilty of scamming people. They charge more than other companies that sell rebuilt or replacement mac stuff, so I was dumb and thought I was getting an actual Mac product.

Prontocharger advertises online that they sell apple macbook chargers by having a picture of an apple macbook charger next to the buying info, but to my surprise it was a fake, it wasn't an apple product at all! So i called and emailed them and they told me to send it back to them and they would reimburse me... it has been over a month now since I sent the product back and I still have not gotten my reimbursement! Every time I try to get ahold of them they give me the runaround...

Turn around right now and order from somewhere else! I picked this site because i wanted to order from a professional website instead of ordering from EBAY, but I was completely wrong. First, they boast same day shipping... that only means the process begins after you order and does not guarantee fast or 'pronto' delivery. In fact, shipping cost isn't even considered until the very last page of the form after you've already put in all your information. At that point the $18.00 you though you were spending turns into $25.00. Not that big a deal as long as you get a quality product and prompt service... BUT YOU WILL NOT!. I ordered a charger by entering my serial# from my laptop, after ten days I called and they said that in order to ship the product they needed that serial# plus the make and model of my laptop. Where the information went and why it could not be attained from there records will remain a mystery because they have no freaking clue how to run a quality business much less in pronto time and fashion. H O R R I B L E. If you could kill a website, I would murder prontocharger.com.

Do NOT ORDER FROM THESE PEOPLE! They sent me the wrong charger I sent it back... there is no 24 hotline as they say on the site. The customer service Is horrible... IT TOOK 22 DAYS for them to say they received the item back! And then they said it would take another week to see my 40.00 in my account! Thats a month! HORRIBLE... HORRIBLE... FIND ANOTHER PLACE TO BUY YOUR STUFF! Lets see how long it really takes to see my refund! I knew I should have read reviews before buying... Lesson learned!

OMG, Im not the only one! I asked for a special cord for an OLD printer... and they assured me they had it... in fact they advertise that they carry cords for ALL Hp printers... well, of course it was totally wrong,\as I warned
Them... the end of the cord was a completely different shape and size... well, I wanted the shipping fee back too... oh boy... I even called my lawyer and I called BBB, and after all that, the legals said well you are screwed... it will cost more to take them to smallclaims court than if you just take what you can get from them. Well, thanks alot...
So I sent the product back and its been months and months and I havent heard ONE reply from them as to if they have credited my creditcard back for the product itself... forget about the shipping cost... NO ANSWER yet...
I wish the attorney general or some organization would stick it to bad internet businesses...