ProntoCharger

It was my second or maybe third purchase from prontocharger.com when they really disappointed me. They shipped the wrong battery. It wasn't even close to what I ordered. I email them right away, no response. Email them again a couple of days later, no reply. Call them, no answer, call the next day, no answer. Where is promised "world-class service and support"? Finally, I bought battery for my laptop from another company, write about them later...

Filed a complaint with the Better Business Bureau in Houston and disputed the charge on my card. Ordered charger on May 22 and have been getting the runaround ever since. Took my money and a week later emailed me that it is on backorder, they said shipped on May 30 (not), they will send a tracking order (never), customer service system is down (June 5 and 6), asked for management and transferred to voice mail. NEVER DO BUSINESS WITH THESE PEOPLE. WORST CUSTOMER SERVICE and I have in the service business.

On January 2,2014, I ordered a charging plug for our Asus tablet. My bank card was charged the next day. On 01/04, ProntoCharger advised us that they no longer carry the charger and that we would receive a credit in 24 to 48 hours. Eight+ weeks later, after 4 e-mails and 3 phone calls, still no refund. We kept hearing "one to two days". Finally, today (after 9 weeks) I received a credit on my bank account. ProntoCharger needs to get its act together.

Did not read reviews before I ordered and wish I had. I ordered the expedited shipping, but got note saying it was delayed. Took 3 weeks to get it and they still charged for the expedited shipping. They show pictures of the OEM chargers, but what you get is not OEM--it is something different. Mine is working so far... we shall see how it goes. For the price it seems a good deal--provided the charger actually continues to work. Just be ware that 1. Do NOT order expedited shipping 2. The charger will not be OEM. Otherwise, no issues.

Placed order. After five days and no status update on order, went to their website and it was "unavailable." Didn't have a customer service number or even an address. Seeing other negative comments about this company, I called my credit card company and disputed the charge. They credited my account back for the $17.85.
After coming home from dinner later that evening, lo and behold, there was the charger. It was delivered via USPS and the mailman left it at our door. The package didn't have a return label but it was mailed from NY. The location of Pronto Charger I placed the order with was in Texas.
Today, I reversed the dispute and made sure Pronto Charger got their money. The charger is working fine and unlike the "universal" chargers available at the major outlets, it fit properly and is working perfectly. Aside from their being kind of "mysterious", they obviously processed and shipped my order with a few days. They can do much better by keeping their customers informed on the order status and with shipping info.

I tried to order a battery, a/c adapter, and cord for my daughters laptop. Everything seemed fine until I received my order. There was no battery or the longer cord I ordered, except they charged me for all of the items, while never acknowledging the fact the battery was and had been out of stock! Now they keep telling me my refund has been taken care of, yet it has never been credited to my account. Everyone needs to know what a RIPOFF this site/company really is!

Same story as everyone else, no product, no refund. I even talked to a representative and was told that the product was in stock. Paid extra for ups blue, waited and waited, but no product. I went on their website and of course order number not found. I ordered the charger on 08/29/13. Chatted with the company on 09/05/13 & was told that the product was on back order & no ETA. Still have not received a refund. They continue to accept orders for the same product online even though they know they don't have the product. Bad business

The replacement MacBook battery I ordered from Everycharger.com was worse than the 4 year old battery that originally came with my laptop. I contacted them to initiate an exchange, and had a miserable time dealing with their customer "service" department. I sent the charger in to exchange and didn't receive the replacement for over a month. In the meantime, I ended up buying a replacement battery from Apple. I wish I had spent the extra money and just bought it from Apple in the first place. My experience with Everycharger.com has been disappointing to say the least. There is a reason there are no customer reviews on their website!

The cord I bought from Pronto Charger didn't fit with my printer like they advertised it would. It completely ruined my $200.00 printer. When I called about the refund they would only process it if I returned the cord to them and paid the shipping. Bad business! The customer service reps just kept repeating the same thing and I never could get the supervisor to call me back. I had to hassle them in order to speak to her and she still only repeated the same things that the reps said. What a joke!