ProGift

Ordered a wine gift basket for my fiancée. It was supposed to be delivered 2/14 but instead on 2/15. And they forgot to add the balloons. Gift basket was also smaller than the one I ordered.

I live in Maryland, and my grandparents live out in the woods in New Brunswick Canada. That being said, you can imagine how hard it is to get flowers delivered to them. Today's their 54th wedding anniversary. I ordered from ProGiftNet this morning, and i got email updates throughout. They just got their flowers, only 3 hours later! They're in gorgeous condition. 100% worth the price. I'm extremely impressed with their service, i will continue purchasing from this place.

Now i have two very happy grandparents in Canada :)

Service with another florist fell through, and i needed a dozen red roses delivered that same afternoon.
Progiftnet came through, representative Victoria made sure that my needs were taken care of, and my grandma received a lovely bouquet it time. Dallas, Tx

Ordered flowers to be sent to Japan. Chose a beautiful arrangement shown on their website (first photo). The recipient sent me a photo of what she received (second photo)--nothing like what I saw on their website and paid $144 for. Yes, they have a disclaimer that flowers and vases may be different from those shown on their website, but the arrangement that was delivered was nothing more than a bunch of flowers, with an abundance of green leaf filler, plopped into a vase. Just be aware that the beautiful arrangement you see on the website is not necessarily what you get. So disappointed.

You won't get delivery or refund.

Paid R220 to deliver my order (small basket of dried fruit and nuts) on the Friday. They then tell me after I paid that they can't deliver on that day and that they can only deliver on Monday. Told them to proceed. Emailed on Monday to see where it was and had to phone on Tuesday to hear that they didn't plan on sending it. Requested refund, but still no reply yet. How difficult can it be for Jenny Williams to process something she should've done hundreds of times?

An incorrect item was delivered so I contacted customer service to let them know. They apologized and asked me to send a photo of what was delivered. I sent the photo and they quickly sent the correct item.

Although I was disappointed, they appeared sympathetic and were quick to correct the mistake.

Placed an order to be delivered in the United States for Mother´s day (I live in Europe).
Customer service took care of everything, and a beautiful Orchid bouquet was delivered on Sunday alongside with my message and they contacted me upon delivery.
Impeccable service, i will for sure use progift again!

I wanted to show my appreciation for the customer service and support this company provided. Having lost someone quite dear to me in Australia while being on the other side of the world left me at a loss. I spoke to them via chat and asked for a call to help guide me through the options since I wasn't sure what I should send - the girl who helped me was very understanding of the situation and helped me choose a plant arrangement (since I wanted to send something that would continue to bloom) - they took my order over the phone, delivered everything perfectly on time, and it was a beautiful basket of blooming and green plants. Really thankful for the patience and help.

I send flowers to chile for a funeral, I paid top price and they delivered nothing like i bought. I bought a spray and they deliver a tiny basket, when a complained they say that is all they can do because is hard to make those arrangements in Chile, which is a lie, because my mother was there sending me pictures of the flowers I sent.
How many time customers buy something online thinking that that is exactly what you would get and is not, i was lucky my mother was there and took a picture and send it to me otherwise i would had no way to know. I was very disappointed and mad about it. Then someone came and they ask to the daughter of the decease to take the flowers instead of bringing something to complement it, since they mess up. Took the flowers away and bring the same thing only with a little more flowers on. Total scam please don't use this flower service.

Order number *******. Date Oct 23rd 2023
I purposely picked one of their most expensive arrangents ($350). But was very embarrased to see that mine was worse than most of the other flowers at the funeral. There were only a few stems of flowers, the rest being filled up with green leaves.
I sent them an email informing them of my dissatisfaction the next day, but, I was totally ignored, not even a simple apology.

I have been waiting 5 months for my order to arrive. The last correspondence I had after they told me it had arrived and then told me no sorry that was a glitch, was it was now on hold. Never again. And they still have my money!

I ordered flowers to be delivered next day. Chatted with their customer service and was promised the flowers will be delivered next day. It was never delivered as promised but was showing delivered when I tracked it. I reached out to their customer service. They eventually delivered the flowers a day after when it was supposed to be delivered, but the flowers delivered wasn't the same flowers I paid for. I attached a picture of what I ordered vs what was delivered. These guys are scammers. Run for your own good.

I used progiftnet.com twice in the past month, and they helped me so much that I had to write to a review. First, my boss had forgotten to send Valentine's flowers to his wife, and I spoke to them at 1pm on Valentine's to place a same day order and they helped to deliver a dozen roses within hours. Then, a week later my boss needed to send a condolence arrangement to his family in Vienna, Austria, and they did a great job on a beautiful arrangement. They were very helpful and I will continue to use them in the future.

I was looking for a very specific bouquet in white and red, and representative Victoria made it happen.
She reached out to me when she was able to get my order ready, and it was delivered in a timely manner.

Do recomend, and will for sure return

First of all I want to thanks ProGiftNet.com for making this delivery possible; any of the International Flower Delivery companies could deliver my order, and ProGift did it in an instant. My Mother was so happy!:-), she received flowers on her birthday in a remote area (Madagascar). The customer service was great! They answered all my questions and managed my order as a VIP. Thanks a lot progiftnet.com for this great experience! I will definitely recommend this flower company to everyone!:-)

I have been using Progiftnet for two years to send flowers and gifts to clients and have never had a bad experience. The customer service is always great, and they are always ready to answer any questions I may have. The company where I work has clients all over the world, and it's not always easy to find a reliable company to make the deliveries.

I decided to write a review after receiving a heartfelt ‘Thank You' note from a client recently. I sent him a ‘Get Well' gift basket after a he underwent surgery and he was deeply touched by the gift. I was surprised to see some negative reviews online. I can honestly say that it is not a scam, and they are always on top of the orders I place. Our clients are the most important part of our company, and I am thankful to Progiftnet for helping me deliver great customer service.