business logo of Pro-Form

Pro-FormReviews 154

2.4
How would you rate Pro-Form?
grey star
grey star
grey star
grey star
grey star

Pro-Form Reviews Summary

Pro-Form has a rating of 2.4 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Pro-Form ranks 7th among Fitness Equipment sites.

service
83
value
89
shipping
85
returns
45
quality
86
Illinois
2 reviews
0 helpful votes
Follow April G.
Unfollow April G.
Send Message
Share Review
Report Review

Perfect indoor bike
October 9, 2021

Love the Proform bike. It makes workouts so much nicer. There are a variety of videos and workouts you can use to enhance how you train. When my Proform bike arrived, the box was a little damaged. Upon opening it, I realized I didn't need to be worried. They had packaged it so well there was zero damage to the machine. Reaching the company was easy and they were very easy to talk to and resolved my issues quickly.
For my honest feedback, I received this product at a discount.

Date of experience: October 7, 2021
South Carolina
2 reviews
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Send Message
Share Review
Report Review

Top Quality Again!
October 7, 2021

This is the second Pro-Form bike we purchased and once again, we are LOVING the quality of this company's products! The bike is solid and made to last! Shipping was fast and set up was a breeze, it took less than 30 minutes from box to completion with their great instructions. Being an active family of 5, someone is always working out and we love adding Pro-Form equipment to our line up in our home gym!
Disclaimer, I was given a price reduction on this product for my honest and unbiased opinion.

Date of experience: October 6, 2021
Missouri
1 review
0 helpful votes
Follow Sophie L.
Unfollow Sophie L.
Send Message
Share Review
Report Review

While setting up my new Proform elliptical I ran into an issue where I couldn't figure out how to attach a piece. I reached out to ProForm and not only did they quickly help me figure out what I was doing wrong, they also gave me even more information about it! They wer le extremely friendly and helpful. I've seen ads for Proform products for years but always just went to the gym instead. Since Covid happened and there are so many new rules and regulations it was clear that working out at home would be the easiest thing for me. I finally but the bullet and got a proform elliptical and am so happy I did! It's super durable, it's great quality. It comes with more features than I could ever imagine and i get to use in the comfort and safety of my own home! I could not be more please with this company and would recommend it to everyone! I received a discounted product in exchange for my honest and unbiased opinion.

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
Follow Ryan B.
Unfollow Ryan B.
Send Message
Share Review
Report Review

Quality products
October 4, 2021

Very sturdy and durable products. Customer service is very easy to talk to and very helpful.
I received a discounted product in exchange for my honest feedback

Date of experience: October 2, 2021
Nevada
1 review
0 helpful votes
Follow Lena S.
Unfollow Lena S.
Send Message
Share Review
Report Review

Wonderful service
September 29, 2021

I purchased a Proform Elliptical, and feel it was a lifesaver during Covid! The gyms were closed for a big part of the pandemic, and I honestly didn't feel safe going back to the gym. It was great to have a high-quality machine in the safety of my home with fantastic classes and trainers. So many levels and challenges to choose from, the options are endless. I'm a stay-at-home mom, to three kids and cant afford to not get healthy! I received a discounted price in exchange for my honest opinion.

Date of experience: September 28, 2021
Illinois
2 reviews
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Send Message
Share Review
Report Review

Great treadmill
September 24, 2021

I have been enjoying using my new treadmill with the iFit membership. The treadmill was pretty easy to assemble, clear directions and not too many parts. This treadmill is just what I was looking for, compact/lightweight/affordable. I was given this product at a reduced rate for my honest opinion

Date of experience: September 24, 2021
Kansas
3 reviews
2 helpful votes
Follow Samantha D.
Unfollow Samantha D.
Send Message
Share Review
Report Review

I love that I can exercise at home and still have all the fun. I get personalized work outs, goals, challenges, and so much more. Their customer service is easy to get in touch with and quick and friendly. I received a membership with my treadmill and just love it. The treadmill is foldable so it isn't in the way when I'm not using it. The incline and speed change automatically. I received a discounted product in exchange for my honest feedback.

Date of experience: September 22, 2021
Maryland
2 reviews
1 helpful vote
Follow Kim N.
Unfollow Kim N.
Send Message
Share Review
Report Review

I could t wait to received my ProForm elliptical. After using one in a gym and doing research I settled on the perfect one. I was so happy to see if arrived with everything individual wrapped and secured. Setting it up was super easy due to the easy manual and the QR code to additional instructions. We did contact and customer service was very helpful and took her time answering our questions. I received a discount in exchange for my honest and unbiased opinion.

Date of experience: September 20, 2021
Ohio
3 reviews
0 helpful votes
Follow Anita G.
Unfollow Anita G.
Send Message
Share Review
Report Review

This company was a pleasure to work with on the Proform Elliptical with iFit I have. The iFit has been amazing with all of the different programs it offers. The company answers any questions I had about the iFit programs and the elliptical itself. I also really enjoy all of the trainers in the iFit programs that keep encouraging you and help you stay motivated. I received this product at a discounted rate in exchange for my honest opinions.

Date of experience: September 20, 2021
Alabama
2 reviews
0 helpful votes
Follow Sara R.
Unfollow Sara R.
Send Message
Share Review
Report Review

Awesome experience
September 17, 2021

ProForm has been a great company with good quality equipment. I purchased a treadmill recently and we love it. This company has good customer service and are quick at sending replacement parts. You can contact the by phone or facebook whichever is best for you.

Date of experience: September 16, 2021
California
2 reviews
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

Good customer service
September 15, 2021

I had a great response from customer service when I had questions when we were putting our machine together. They were quick to answer and our machine works great. Shipping was on time, could have been handled a little better by the shipper but it was packaged great so our machine was fully protected.

Date of experience: September 15, 2021
Texas
3 reviews
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Send Message
Share Review
Report Review

We have the space saving treadmill that folds up. We went for this option because our space is limited. It has been a real life saver after my husbands work gym was shut down. He has really enjoyed getting a little cardio in each day. I love to run and walk and this has been by far the best option for us! Even my kids have found the treadmill fun and easy to use. It's kept us all active.

I received discounted product in exchange for my honest feedback.

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
Follow Darlene E.
Unfollow Darlene E.
Send Message
Share Review
Report Review

Great Service!
August 2, 2021

Excellent service. Quality machines for a great price. My spin bike was a fraction of the cost of the 'other brand' and I am loving the ifit classes and trainers. Customer service was incredibly helpful when i had to call them.

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
Follow Ange L.
Unfollow Ange L.
Send Message
Share Review
Report Review

I purchased a Power Tower from Pro-Form a couple of months ago and it has been a great addition to my workouts. It came with good directions for assembly, but I'm terrible with directions. Lol. I called customer service and they had me fixed up in no time. Assembly was really fast and easy. Me and my teenage son put it together in maybe 30 minutes. I was afraid it might be wobbly, but it's really sturdy. Great for pull ups, chin ups and leg lifts. I received this product at a discount in exchange for my unbiased opinion.

Date of experience: August 2, 2021
West Virginia
1 review
0 helpful votes
Follow Keylee T.
Unfollow Keylee T.
Send Message
Share Review
Report Review

Happy Customer
August 1, 2021

I love this company. I am very happy with their customer service and willingness to help. I ran into an issue when I was trying to put it together and called them for the agent to assist me with my questions. I am very happy and would recommend anyone purchase from them. I received a product at a discounted rate for my honest review and I must say they did not disappoint.

Date of experience: August 1, 2021
Oregon
1 review
0 helpful votes
Follow Taryn L.
Unfollow Taryn L.
Send Message
Share Review
Report Review

I am in love with ProForm. I could not be happier with my bike. It is everything I wanted and more for at home. Amazing quality and customer service has a been wonderful as well.

Date of experience: August 1, 2021
Nevada
3 reviews
1 helpful vote
Follow Lena S.
Unfollow Lena S.
Send Message
Share Review
Report Review

Nothing but great service received here. I purchased aboke to have access to exercise anytime and I love the programs. I'm not very tech savy, so needed so setup help. Boy, were they fast to respond! I recieved immediate and fast solutions from them, also gave me some great tips! I received a discounted product in exchange for my honest feedback.

Date of experience: July 29, 2021
New York
2 reviews
0 helpful votes
Follow Dawn E.
Unfollow Dawn E.
Send Message
Share Review
Report Review

Amazing customer service. I called them with a quick question and they were very courteous and eager to help. I never felt like I was inconveniencing them by calling. Shipping was fast and parts were all labeled and easy to find.

Date of experience: July 29, 2021
Florida
2 reviews
0 helpful votes
Follow meg k.
Unfollow meg k.
Send Message
Share Review
Report Review

I was very depressed and isolated and no gyms were available around me during the COVID lock down. The proform treadmill I invested was the best investment I could have made for myself at anytime. The quality of the machine, the heavy duty design made it impossible for me to screw up. The iFIT subscription was like getting the peloton experience at a fraction of the cost. I really felt empowered to use it and felt better about myself as I gained confidence.

Date of experience: July 29, 2021
Georgia
2 reviews
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Send Message
Share Review
Report Review

Great investment
July 28, 2021

Having the Proform cycle has been great for keeping me active while being at home during times of quarantine. The cycle, although stationary, does provide me with lots of motivation due to the different types of workouts that I can complete (app vs manual, indoor vs outdoor style classes, different trainers, high intensity vs laid back).
I am very pleased to have this cycle, it is well worth it. Don't worry about spending major bucks on other name brand items, Proform makes great products too!
I received discounted product in exchange for my honest feedback.

Date of experience: July 27, 2021

About the business


proform.com
Logan, UT, United States