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Review of Private Layer

Private Layer reviews

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2 reviews
Tel: +41 44 508 70 52
support@privatelayer.com

2 Reviews From Our Community

All Reviews

miat15
1 review
0 helpful votes
9/1/17

The company provides services to the infamous website http://flibusta.is/, which distributes thousands of pirate e-books, infringing rights of hundreds of writers around the globe. The company never replied to my inquiries to remove my e-books, nor it has ever done anything about that. Distributing pirate content infringing exclusive rights is against the law.

mahesu
3 reviews
4 helpful votes
4/21/12

We ordered email hosting from them "offshore email" and our account never got set up. Private layer almost never replied to any tickets, I had to open 5 tickets and then I would get one answer. Their phone number Puerto rico always goes to voice mail.

Also it is very expensive (1 dollar a minute) to dial puerto rico from India.

The product I ordered is cheap only 10 dollars/month but if this company doesn't care about customers or even set up the product they should just stop doing business.

Their standard excuse always, copy paste:
"Dear Sir,

Please excuse us for the long delay in the response to this ticket.
The ticket had been misplaced in other department."

Proof:
Ticket # 36730

Payment receipt number:
3446-6585

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