Pristine Auction House is not reputable in any sense of the word. They do not know the Basic stuff that Businesses need to know. How to give a Refund, is something every Legitimate Business knows how to do. Pristine Auction, isn't one of them. A Legitiment Business that is! How does a Business that Sales signed LP's, not know how to package an LP and get it to a Customer, who has already overpaid for the LP. Pristine Auction took a 12 1/4 X 12 1/4 inch LP, wrapped it with 2 pieces of Bubble Wrap, then literally shoved it down into a 12 inch Box? Right. Who could be that Stupid. Well, the people packaging items for Pristine Auction House, are that STUPID! If you want to Purchase something from this Auction House, you better have a lot of time and not need your Money Back. They can't even give a Refund correctly. First, they claimed that they Credited back to my Account with them, which was a lie, now to the Credit Card that was used to open the account, which doesn't even exist anymore. Wonder where this Dumb Business will send it next. Common sense would be to Refund it to the Credit Card that was used to Pay for the item. What do you expect from a Business who can't even put an item in a Box big enough for the items that they Sale. If you can't package an item correctly, how could you ever figure out how to give a Refund Correctly. Stupid is, Stupid does, goes a long way with a business like this. Just wait though, it may have cost me $1300 but it will Cost them at least 10 Fold. Let the Games Begin!
I love getting autographed stuff it is so amazing and I love the ten min thing but there would be a one minute thing so I can get autographed nba stuff for cheaps
Multitude of items to bid on! You should know what you are bidding on. Have fun. You should research the authenticators to be reasonably assure the autograph is authentic.
I have bought several things from this site and I'm extreamely pleased! I am a collector of sports memorabilia and not only do they have great selection but they have some great prices!
Great jersey! Overall this is a A+ TRANSACTION! Great packaging, great speedy delivery! I will definitely be back to purchase more items and will recommend to all my friends
I haven't been collecting for a very long time but ever since I have this is the only website I order from and I've had no issues and only great products for extremely great price
I just found the Pristine Auction site recently and I'm hooked. I've already won 3 auctions so far and I'm well on my way Filling the empty spaces in my Man Cave.
You cant get these items anywhere else. Everything on here is certified authorized with actual companies that specialize in the authemticity of signatures
Excellent quality merchandise! Prices are fair and market driven. Love this site! My daughter's wall is plastered with signatures from the USWNT... awesome!
Great products. Authentic signatures. You cant go wrong when looking for memorabilia. Prices are ridiculously low and the selection is incredibly humongous
Paid a restock fee couple weeks ago and these people won't reply to emails or even allow phone calls and still haven't received the auctions I've won
Ive had a ton of success finding items from my childhood to bid on. Items arrive quickly and packaging is always top notch!
Fun site to bid on sports, movie, coins, autographs. They're Facebook community can usually walk you through any questions you may have.
PRISTINE AUCTION FOUNDER AND OWNER JARED KAVLIE VERY QUICK AND DEDICATED TO RESPOND AND ADDRESS ANY/ALL CONCERNS. "NO RESERVE" AUCTIONS ARE "NO RESERVE" AUCTIONS, ANY PAYMENT METHOD ISSUES ADDRESSED AND ALL ITEMS ARE SENT AS RECEIVED FROM SUPPLIERS. THE QUALITY OF THE MERCHANDISE IS OUTSTANDING! THE SHIPPING IS VERY RELIABLE, TRACKED AND FAST. WHAT IS MOST IMPRESSIVE ABOUT THIS SITE IS THE UNIQUE ITEMS OFFERED, VARIETY AND FANTASTIC QUALITY THAT YOU JUST DON'T SEE EVERYDAY AND ARE MOST APPEALING TO COLLECTORS. AUTHENTICATION BY THE TOP AND MOST RELAIABLE AUTHENTICATION COMPANIES SUCH AS PSA/DNA, JSA, GNR, STEINER, BECKETT ETC, BASED ON THE LEVEL OF COMMITTMENT TOWARDS 100% CUSTOMER SATISFACTION BY PRISTINE AUCTION STAFF AND JARED KAVLIE, YOU WILL NOT BE DISAPPOINTED. THANK YOU
It's an auction so you bid to what you will pay for. I like the authentic material and the COAs that accompany the items so it's legit. Ease of deling with as well.
Cool place to buy Great Memorabilia at a reasonable price. Auction all the time and fun to hang out with.
Best there is. Great products and tons to choose from. Pristine sells my unwanted so i can buy more. I need a bigger room for all my items
Beware of what you are buying. Better yet take a snapshot of the item you are budding in
You may get something of little to no value in return for your money
The quality of the item I bid on was not what I received The packaging was damaged, and the signature smudged. Pristines answer was I didnt bid on the packing LMAO
They claim I pirchasrd the item damaged, and providrd a fake picture that was supposesly on the site. My opinion!
I believe that the item in question was artificially inflated by ghost bidders as well
Larry,
We do use stock images in auctions when appropriate. When stock images are used, we guarantee that the item received will be well represented by the stock images. We strive for 100% customer satisfaction. Please contact our customer service team at help@pristineauction.com and we will get that resolved for you. Thank you for your business and thank you for your patience!
So i have been a customer of them for years! I purchase items from them on a daily basis and get them delivered no problem at all. For some reason, this shipment had incorrect shipping information (Shipping Department mistake). Delivery kept getting delayed on item and it notified me that it is being sent back to shipper. I finally called FedEx and they said that they do not have the correct shipping information, that's why the item is being sent back. Notice, INCORRECT SHIPPING INFORMATION, which means shipping department responsibility. Pristine Auction received item back from FedEx and they blame me for the item not being delivered. So they decided to charge me 30% restocking fee, and shipping costs as well, ALL because they had made a mistake while shipping the item. They tell me I can't receive full refund because I had "no cause". What a joke. Once it comes to $$ signs, this company forgets loyalty for customers. They charged me almost $300.00 restocking and shipping fee, LITERALLY for a MISTAKE that their shipping department has CAUSED. Pristine Auction should be ashamed of themselves for treating its loyal customers like this. I've been shopping there for years, now you just lost a GOOD PAYING customer.
Got a autographed that was smeared in shipping & they were quick to offer a nice discount fir it without having to argue with them one bit.
Overview
Pristine Auction has a rating of 3.2 stars from 1,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pristine Auction most frequently mention customer service, sports memorabilia and great items. Pristine Auction ranks 8th among Auction sites.
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- Phoenix, AZ, United States
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Business History
Our team, now over 100 strong, shares a commitment to putting our customers and consignors first. This customer-centric approach has propelled Pristine Auction to become one of the largest and most trusted auction houses globally. In addition to our online auction, we own and operate a fixed-price Marketplace (pristinemarketplace.com) and Authentication (pristineauthentic.com) service, providing collectors with even more opportunities to discover prized possessions with confidence.
We specialize in connecting collectors with genuine moments, and authenticity is our hallmark. We collaborate directly with leading authentication companies and host on-site visits from top third-party authenticators, ensuring every item is 100% genuine.
Pristine Auction operates with values that honor God, our families, and our customers. With a focus on speed, quality, and premier customer service, our mission is clear – to connect collectors and fans at every level with authentic moments at their price.
Explore the excitement with Pristine Auction, where our various online auction formats and vast inventory offer thousands of opportunities daily for collectors to score unique and genuine treasures.
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Richard Kociuk,
We have multiple auction formats. As advertised, our Daily Auctions and Tuesday No Reserve Weekly auctions NEVER have a reserve prices. Other formats can allow for reserve prices. Jared Kavlie is the President and Founder of Pristine Auction and has already personally e-mailed you. We do care! Our team has been in regular communication with you working on resolving your concerns. The Bobby Orr jersey in question was delivered as described and we are happy to continue that discussion with you to clear up any confusion.