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PrinterPix

How would you rate PrinterPix?
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New York
1 review
0 helpful votes
Follow Elena B.
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I love the quality
October 21, 2024

I love the quality. I'm very happy with this product and the service. Thank you

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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The blanket came out good for the most part
October 4, 2024

The blanket came out good for the most part. I gave it 3 stars because it is not centered correctly on the blanket.

Date of experience: September 24, 2024
New Hampshire
1 review
0 helpful votes
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Like the products, but will not order again, as myemail stated FREE SHIPPING, but i was charged $29.99. When I questioned it, via email, I was told basically, too bad.
I spent over $100 and the email said anything over $100 had free shipping.
Not happy, Deborah Thibaudeau

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
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It was great but it took too long from the time I ordered it! The book itself is amazing!

Date of experience: October 13, 2024
California
1 review
0 helpful votes
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I originally wanted the Thermal cup, but upon receiving...
July 3, 2024
Updated review

I originally wanted the Thermal cup, but upon receiving the stainless cup, the images didn't show well on that material. Their customer service rep was very helpful in making sure I received a product I was happy with. I changed the type of mug to ceramic, but also suggested an insulated drinking cup, I owned, as a better surface than the stainless metal they have a a product they may want to consider switching to for better photo results.

Date of experience: June 23, 2024

I wasn't able to see both sides of the travel mug photos...
May 23, 2024
Previous review

I wasn't able to see both sides of the travel mug photos in the Preview section. Needs to be corrected.

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
Follow Theadora A.
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Fast, efficient, and good quality
August 21, 2024

Fast, efficient, and good quality. Wish there was a little bit more communication about the status of my order. But the results were worth it.

Date of experience: August 11, 2024
Illinois
4 reviews
0 helpful votes
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Ok service could be a bit faster and then it would...
October 21, 2024
Updated review

Ok service could be a bit faster and then it would be great. Thanks

Date of experience: October 11, 2024

Better if could download directly from google photos
May 25, 2024
Previous review

Better if could download directly from google photos

Date of experience: May 15, 2024
Maryland
1 review
0 helpful votes
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Great experience!
November 14, 2024
Updated review

Great experience! Very friendly user software, great customer service, printing quality and final product! I recommended Printerpix to many friends and family members.

Date of experience: November 4, 2024

Great and easy to order and very quick to print!
July 4, 2024
Previous review

Great and easy to order and very quick to print!

Date of experience: June 24, 2024
Virginia
1 review
0 helpful votes
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I was disappointed in how the quality of the book came out with the thread exposed inside the spine on some pages and how the images the span across both pages didn't align right. But quality of photos were clear

Date of experience: July 4, 2024
Kentucky
1 review
0 helpful votes
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Very good loved the quality and the time it took to receive it

Date of experience: October 13, 2024
Pennsylvania
1 review
0 helpful votes
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Truly an amazing site!
August 7, 2024

Truly an amazing site! I was able to get matching blankets for my girlfriend and I while getting her input and her not knowing. Highly recommend for a beautiful gift.

Date of experience: July 28, 2024
Virginia
1 review
0 helpful votes
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This my 3rd time in a year ordering from them
October 8, 2024

This my 3rd time in a year ordering from them. Easy to do, ships fast, beautiful products, good quality

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
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Pretty fast delivery and good quality!
October 23, 2024

Pretty fast delivery and good quality! Would order again!

Date of experience: October 13, 2024
Arkansas
1 review
0 helpful votes
Follow Karen S.
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I had a Groupon coupon;even though Groupon verified the coupon had been used Printer Pix charged me more. I wasn't satisfied with customer service. This was not resolved as something about the automated service couldn't correct😒. This was after several times with customer service. Will not use their service sgain….too hard to communicate when there is a problem.

Date of experience: July 19, 2024
Pennsylvania
1 review
0 helpful votes
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I have never had an easy experience with Printerpix...
November 6, 2024
Updated review

I have never had an easy experience with Printerpix but continue to use it since it offers Groupons to keep the cost down. This time, when I went onto the website to start making my lay flat book, there was no option for lay flat so I chose "photo book," assuming I could change it at checkout. Well, I couldn't. I called Printerpix, even speaking with a manager, to please change my option from "photo book" to lay flat." Nope, it couldn't be done. I was told to do the book over again! I had just spent weeks making this book and to be be told the only option was to do it over again brought me to tears. I had no choice so I did it over again. Printerpix should have the ability to change the product at checkout, if need be. Shouldn't an employee be able to click a different option at checkout? It seems so simple and much better than putting customers through hell.

Date of experience: October 27, 2024

I received my photo book within a reasonable time period
August 3, 2024
Previous review

I received my photo book within a reasonable time period. It was made to my satisfaction.

Date of experience: July 24, 2024
Washington
0 reviews
0 helpful votes
Follow Kerri K.
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Turned out just the way I expected it to
October 15, 2024

Turned out just the way I expected it to. Will order with them again in the future

Date of experience: October 5, 2024
Michigan
1 review
0 helpful votes
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You say free shipping, but I counted the cost plus...
October 17, 2024
Updated review

You say free shipping, but I counted the cost plus tax and you still added $11.

Date of experience: October 7, 2024

I had to call after two weeks to find out where my...
October 1, 2024
Previous review

I had to call after two weeks to find out where my order was. Then it took another week to arrive.

Date of experience: September 21, 2024
Texas
2 reviews
0 helpful votes
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This was a very frustrating experience, but thanks...
June 27, 2024
Updated review

This was a very frustrating experience, but thanks to Maya Watson's professionalism and diligence, everything turned out ok. We have gone back and forth on this project since mid-February 2024. The third printing of the project was a success. I appreciated Maya working with me to get the order results I wanted. Five stars are warranted because Maya persisted in her efforts to satisfy the customer. Thank you.

Date of experience: June 17, 2024

It was fine
February 13, 2024
Previous review

It was fine.

Date of experience: February 13, 2024
Ohio
1 review
0 helpful votes
Follow Reece W.
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The canvas that we ordered was a 5 generation family photo that we gifted to our dad and it was more beautiful in person than it was online.
It came out so nicely that several members of our family have inquired about ordering one for themselves.

Date of experience: June 28, 2024
New York
1 review
0 helpful votes
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Good personalised mug options, ordered a heat change personalised mug here and happy with it

Date of experience: October 12, 2024

Overview

PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.

service
258
value
233
shipping
242
returns
140
quality
192
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15,263 reviews
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