website thubmnail of PrinterPix

PrinterPix

How would you rate PrinterPix?
grey star
grey star
grey star
grey star
grey star
France
1 review
0 helpful votes
Follow Patrick S.
Unfollow Patrick S.
Send Message
Share Review
Report Review

Nancy
September 29, 2020

Nancy is really 5 stars. Thank to her! She found a solution and I recommand her for the serious of her job. Once more thank to her.

Date of experience: September 28, 2020
Texas
1 review
0 helpful votes
Follow Sheila s.
Unfollow Sheila s.
Send Message
Share Review
Report Review

Great work done, really enjoyed however sent to the wrong address and it self verified it

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
Follow Denise S.
Unfollow Denise S.
Send Message
Share Review
Report Review

Easy to use
July 4, 2024

Easy to use. Book corner came a little bent but other than that great product

Date of experience: June 24, 2024
Kentucky
1 review
0 helpful votes
Follow Greg U.
Unfollow Greg U.
Send Message
Share Review
Report Review

Super fast shipping, blanket is very well made and I was surprised with the clarity of the photos!

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Send Message
Share Review
Report Review

The calendars were gifts and were well received! Thank you!

Date of experience: June 23, 2024
Louisiana
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Send Message
Share Review
Report Review

Its been a month already and i have not recieved my cup. I will never use them again. I even did a 2 day shipping and still have not recieved it.

Date of experience: July 13, 2020
France
2 reviews
0 helpful votes
Follow Valentina B.
Unfollow Valentina B.
Send Message
Share Review
Report Review

Thanks to Kayla
February 7, 2021

Thanks to Kayla, she helped me in a very quick way! She understand my problem and proposed me a solution!

Date of experience: February 5, 2021
New Jersey
1 review
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Send Message
Share Review
Report Review

Great customer service
December 25, 2018

I was able to talk to Casper and Umesh. They were both helpful. They are knowledgeable of what they are doing. Thank you.

Date of experience: December 24, 2018
Pennsylvania
1 review
2 helpful votes
Follow Kris P.
Unfollow Kris P.
Send Message
Share Review
Report Review

Called Customer Service, it sounded like they were in the middle of a stadium surrounded by 50,000 other reps. I purchased a deal from an online group-coupon ;) place. Even with the special deal price I got, so not worth the time or trouble I've had dealing with thiis business. I ordered multiple copies of photo books, only to receive versions of the book which I did not add to my cart to order. Tried emailing customer service for help and was told to send photos of all the copies of the wrong books I received, so I did. They did not respond in the time frame they say they will and I waited an extra 2 days before finally calling them to ask what was going on. My phone call was an eye opener... it was a call center atmosphere and I could barely hear the rep over the background conversations, noise, laughing, etc. When I could hear the rep, I could barely understand them. Their English was poor, broken, and not clear. When I questioned what was said for clarification purposes, the reps got aggitated and short. From what I could hear and understand, it was basically a script. Once I did get a hold of someone who spoke slighly better English, it was still extremely hard to hear over the background noise. All attempts at calling their US office number were re-routed to the same horrible call center regardless of the options selected. I tried every single one. All lead to the stadium call center. No matter what proof I sent them (and I had screenshots, photos, logs, everything possible) to show their error, they insist it was not their fault and that their computers or programming do not make mistakes and this was my fault. Finally after multiple discussions, they agreed to reprint the books for free but I had to pay a $20 shipping charge via Paypal. The entire process seemed unprofessional and shady. I'm still waiting for the books and have been told they shipped, but of course they still have not arrived. Whatever the outcome of my books are, their fate was dealt the minute I placed an order with this company. Never again. And I will tell everyone and anyone to never do business with this company. The entire experience was one I hope to never have to go through with any company ever again.

Date of experience: July 4, 2019
Ohio
1 review
0 helpful votes
Follow P H.
Unfollow P H.
Send Message
Share Review
Report Review

WE CALLED AFTER PLACING THIS ORDER NOTICING THERE WERE DUPLICATE PICTURES... WE WERE TOLLED THAT THE DUPLICATE PICTURES WOULD BE CORRECTED BUT WERE NOT, HOWEVER WE ABSOLUTELY LOVE THIS PROUDUCT!

Date of experience: January 4, 2019
Michigan
1 review
0 helpful votes
Follow Chuck D.
Unfollow Chuck D.
Send Message
Share Review
Report Review

Everything turned out just like we had hoped!
June 13, 2024

Everything turned out just like we had hoped! The canvas prints and the banners were beautiful

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
Follow Kateri B.
Unfollow Kateri B.
Send Message
Share Review
Report Review

Very simple and fast to ship
June 13, 2024

Very simple and fast to ship. Will use again if I have to for a gift

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
Follow Martie Z.
Unfollow Martie Z.
Send Message
Share Review
Report Review

Would be perfect if the auto fill of pictures would be in order of upload, now it just shuffle the pictures and I'd like it to be chronological

Date of experience: January 16, 2024
Tennessee
2 reviews
0 helpful votes
Follow Karolina P.
Unfollow Karolina P.
Send Message
Share Review
Report Review

The size was of a baby blanket and the picture was so dark it could barely be made out. Terrible!

Date of experience: June 15, 2024
Massachusetts
1 review
0 helpful votes
Follow upendra c.
Unfollow upendra c.
Send Message
Share Review
Report Review

Good
December 16, 2018

Shradha was chat representative and she was very nice and had good knowledge of your product. She resolved my problem very well

Date of experience: December 16, 2018
Pennsylvania
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Send Message
Share Review
Report Review

Sradha was very helpful and to the point with my order and was able to resolve my matter in a great way!

Date of experience: December 31, 2018
Indiana
1 review
0 helpful votes
Follow E M.
Unfollow E M.
Send Message
Share Review
Report Review

Wedding Book
November 3, 2018

The quality was very good. I was just disappointed that I couldn't add the couple's name & date on the book. I had to do that separately.

Date of experience: November 1, 2018
Maryland
1 review
0 helpful votes
Follow Janet U.
Unfollow Janet U.
Send Message
Share Review
Report Review

I received my blanket with my pictures but they misprinted my name and my husband's name. And then we didn't get back with me to correct the problem.

Date of experience: December 16, 2023
New York
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

I was happy with how easy it was to place an order through my phone.

Date of experience: June 10, 2024
Washington
1 review
0 helpful votes
Follow Whitney T.
Unfollow Whitney T.
Send Message
Share Review
Report Review

It turned out great and quick shipping
July 3, 2024

It turned out great and quick shipping. The pictures were good quality.

Date of experience: June 23, 2024

Overview

PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.

service
258
value
233
shipping
242
returns
140
quality
192
This company does not typically respond to reviews

Instant Feedback

15,188 reviews
+282