Nancy is really 5 stars. Thank to her! She found a solution and I recommand her for the serious of her job. Once more thank to her.
Easy to use. Book corner came a little bent but other than that great product
The calendars were gifts and were well received! Thank you!
Its been a month already and i have not recieved my cup. I will never use them again. I even did a 2 day shipping and still have not recieved it.
Thanks to Kayla, she helped me in a very quick way! She understand my problem and proposed me a solution!
I was able to talk to Casper and Umesh. They were both helpful. They are knowledgeable of what they are doing. Thank you.
Called Customer Service, it sounded like they were in the middle of a stadium surrounded by 50,000 other reps. I purchased a deal from an online group-coupon ;) place. Even with the special deal price I got, so not worth the time or trouble I've had dealing with thiis business. I ordered multiple copies of photo books, only to receive versions of the book which I did not add to my cart to order. Tried emailing customer service for help and was told to send photos of all the copies of the wrong books I received, so I did. They did not respond in the time frame they say they will and I waited an extra 2 days before finally calling them to ask what was going on. My phone call was an eye opener... it was a call center atmosphere and I could barely hear the rep over the background conversations, noise, laughing, etc. When I could hear the rep, I could barely understand them. Their English was poor, broken, and not clear. When I questioned what was said for clarification purposes, the reps got aggitated and short. From what I could hear and understand, it was basically a script. Once I did get a hold of someone who spoke slighly better English, it was still extremely hard to hear over the background noise. All attempts at calling their US office number were re-routed to the same horrible call center regardless of the options selected. I tried every single one. All lead to the stadium call center. No matter what proof I sent them (and I had screenshots, photos, logs, everything possible) to show their error, they insist it was not their fault and that their computers or programming do not make mistakes and this was my fault. Finally after multiple discussions, they agreed to reprint the books for free but I had to pay a $20 shipping charge via Paypal. The entire process seemed unprofessional and shady. I'm still waiting for the books and have been told they shipped, but of course they still have not arrived. Whatever the outcome of my books are, their fate was dealt the minute I placed an order with this company. Never again. And I will tell everyone and anyone to never do business with this company. The entire experience was one I hope to never have to go through with any company ever again.
WE CALLED AFTER PLACING THIS ORDER NOTICING THERE WERE DUPLICATE PICTURES... WE WERE TOLLED THAT THE DUPLICATE PICTURES WOULD BE CORRECTED BUT WERE NOT, HOWEVER WE ABSOLUTELY LOVE THIS PROUDUCT!
Everything turned out just like we had hoped! The canvas prints and the banners were beautiful
Very simple and fast to ship. Will use again if I have to for a gift
Would be perfect if the auto fill of pictures would be in order of upload, now it just shuffle the pictures and I'd like it to be chronological
Shradha was chat representative and she was very nice and had good knowledge of your product. She resolved my problem very well
Sradha was very helpful and to the point with my order and was able to resolve my matter in a great way!
The quality was very good. I was just disappointed that I couldn't add the couple's name & date on the book. I had to do that separately.
I received my blanket with my pictures but they misprinted my name and my husband's name. And then we didn't get back with me to correct the problem.
It turned out great and quick shipping. The pictures were good quality.
Answer: Do not ever trust this company. They need to go out of business.
Answer: I don't think corporate exists I dont think this is a legitimate company. I have reported them to PayPal and groupon will also be reporting them to my attorney general office
Answer: I talked to customer service today because my bar was red and at 0 and she said they just gave it to ups and she sent me a tracking number
PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.