• PrinterPix

PrinterPix

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Overview

PrinterPix has a rating of 3.3 stars from 2,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, timely manner, and final product. PrinterPix ranks 5th among Photo Printing sites.

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Positive reviews (last 12 months): 71.3%
Positive
412
Neutral
46
Negative
120

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13,115 reviews

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Business's Favorite Review

“Great customer service”

Elizabeth W.
1/16/22

I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia

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Top Positive Review

“Great customer service”

Elizabeth W.
1/16/22

I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia

Reviews (2,361)

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Reviews that mention popular keywords

customer service (928) metal prints (103) christmas gift (82) order number (27) christmas cards (87) photo book (250)
Thumbnail of user guestg1283
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

I had no idea why I was being charged an extra $25 over my groupon. I sent an email, but didn't receive a reply the next day. I went back through the order trying to figure out where the additional charge was coming from. I switched the card to a basic shape and the the $25 extra went away, even though there was no mention of it being a deluxe or additional price feature when I had selected it to begin with. Not happy about the underhanded upsale. Hopefully the delivery will be prompt.

Reason I chose this business:

It was a groupon buy and after having a phenomenal experience with photoaffections through groupon decided to try another vendor. Ooops!

Thumbnail of user deborahd2324
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I was very disappointed with the final product. The picture was not at all what I expected. It was supposed to be shiny and the colors vibrant and what we got was dull and ugly.

Thumbnail of user donnam4191
1 review
0 helpful votes
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April 26th, 2024
Verified purchase
• Updated review

Received three emails asking me if I had received my delivery. Started concerning me since it's coming from Mary Orlando, which is an hour drive from our house and a week and a half after getting these emails. I still had not received it. I finally wrote and said I had not received it, but no one contacted me back. Was about to call or chat to find out what was going on when it finally arrived. Obviously something went wrong, but at least I got it. I love the book. Just was very concerned with the delivery of it.

Just a little confused why I couldn't get 40 pages,...
April 4th, 2024
Verified site experience
• Previous review

Just a little confused why I couldn't get 40 pages, but your on line chat helped

Thumbnail of user kimberlym3063
1 review
0 helpful votes
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April 18th, 2024
Verified purchase
• Updated review

It was easy to make the blanket but the delivery was not correct. The delivery address was not correct it was a gift for my sister Kimberly Mackall in OKC but instead it was delivered to my home with no name on it. She would've received it on Friday but instead I had to spend more money to mail it to her to receive it in Tuesday. I also called in to let customer service know the delivery address was incorrect. She wrote down my sister name and OKC address and it was still not correct.

It was easy
April 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

It fit my needs for what I was looking for

Thumbnail of user karenp3144
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

I love it but it took almost a month to get it. It was a gift for my boyfriend and I did not think it would take so long. I order stuff / personalized from a lot of companies and usually in a two week time frame it's done and delivered. I like trying out different small business and support them. Thank you

Thumbnail of user christah104
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I just pre-ordered some books. It's super annoying that I have to do a survey on it!

Thumbnail of user leannm83
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The faces came bigger on the 8x8 than what was displayed when I viewed them before purchasing.

Thumbnail of user marym3506
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase
• Updated review

I received what I paid for. Quality was disappointing. Photos were stretched to the sides of the frame so one face was wrapped around the side.

It was very difficult without a tutorial but I finally...
April 10th, 2024
Verified site experience
• Previous review

It was very difficult without a tutorial but I finally figured it out.

Reason I chose this business:

Came with my Groupon

Thumbnail of user janyl3
2 reviews
0 helpful votes
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October 14th, 2023
Verified purchase

Shopping experience was fine but the process of creating a photobook was difficult and time consuming. It was not easy to navigate through to create the book and frustrating at times. I would hope that they improve the platform for future use.

Reason I chose this business:

The platform in which to create a photobook was not easy. It was very time consuming and not easy to work with. There are other sites which have a much better platform but this had a promotion and I wanted to see what the quality would be. I hope they upgrade the platform to make it easier. If they do, I will definitely purchase again in the future.

Thumbnail of user joanng286
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

The pictures came out beautifully. However the title I added at the bottom of pages were in gray instead of white. (Making it barely visible.)

Thumbnail of user terrid461
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Personalized blankets turned out great. Only disappointed was the cost to ship to Canada which I was not expecting!

Thumbnail of user sharonh675
3 reviews
0 helpful votes
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May 17th, 2024
Verified purchase
• Updated review

It was very easy to make. However the quality of the plush blanket was not as good as the company called COLLAGE.COM. They dont make them any more, otherwise I would have had it made there.
It is okay. But could be a better qualty for the price!

Just great
April 22nd, 2024
Verified site experience
• Previous review

Just great. Easy to use and awesome result! I think, that is!

Reason I chose this business:

It was listed as user friendly, and it was!

Thumbnail of user brittanyh855
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The order took a while to get and the cover cut my husbands head off

Thumbnail of user rebeccad1648
1 review
0 helpful votes
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April 21st, 2024
Verified purchase
• Updated review

Easy to do but 2 of the pictures had the heads cut off🤨

Easy to do
April 2nd, 2024
Verified site experience
• Previous review
Thumbnail of user cherieg83
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

I paid for hd in one of the books and cannot tell one from the other. Not worth the extra cost

Thumbnail of user anneliesec3
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

The corners of the edges arrived damages.The color and quality is good

Thumbnail of user anthonyf1552
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Pics came out really nice. Shipping was ridiculous.

Thumbnail of user guestg1284
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

A little hard to navigate. Could not add header to book #3

Thumbnail of user teddyr54
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

Love the site can't wait to get my order. Just lost my Daughter at 27

Got the order look awesome however there was a blemish in middle of slate was not smooth didn't want to return it cause didn't have time do to a repass party

Love the site can't wait to get my order
April 27th, 2024
Verified site experience
• Previous review

Love the site can't wait to get my order. Just lost my Daughter at 27

Reason I chose this business:

Took a chance

Thumbnail of user boydb177
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Last time you charged me 11.00 and change postage for 2 canvas collages that were larger than the 2 I am ordering now. Now you are charging me 18.00 and change for postage. What gives?

Thumbnail of user laurab4108
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Do not like all the "upgrade charges" seems like hidden fees.

Thumbnail of user beatrices145
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Wouldn't let me do 2 different photos kept telling me I had empty slots.

Reason I chose this business:

Thought it would be cheaper but, will know when the metal plate photos come in and the quality of the pictures.

Thumbnail of user tehilaw
1 review
1 helpful vote
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October 14th, 2023
Verified purchase

Prices are good but the shipping takes much longer than it says. It says the standard shipping is 5-10 days and it usually takes around 3 weeks to get to me.

Reason I chose this product:

The price is good and i like the size of the photobooks

Shipping
Thumbnail of user johnb12838
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Design page was a little hard to navigate and all your up sales

Thumbnail of user sebronf1
1 review
0 helpful votes
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April 17th, 2024
Verified purchase
Reason I chose this business:

Groupon I got it from and it was bout to expire…

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Omar B.
Customer Experience Manager
Typically does not respond to reviews

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