website thubmnail of Primo Comfort
How would you rate Primo Comfort?
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Washington
1 review
6 helpful votes
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Chinese ripoff!
July 24, 2022

Might have an office in US but it is made in china. Flesh color is yellow. There is no support for your back, the seam runs right over your nipple so very uncomfortable. I wasted $16 in shipping because i believed it was a US company. Be wise. Save your money!

Date of experience: July 24, 2022
Texas
1 review
10 helpful votes
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Don't be fooled.
July 27, 2021

Got the bras I ordered. Should have known. They were nothing like they advertise. The fit is like a bandage. The band rolls up and feels more like a tube top than a bra. I'm a plus size and need more support. Returning is a hassle so will keep to exercise in at most. Thought company rating was good then read only 1.9 rating

Date of experience: July 27, 2021
Ohio
1 review
11 helpful votes
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The bra I bought felt like a tourniquet, and I am not a heavy person. It was flimsy and cut so high under the arms it hurt. I did not read the return policy carefully, because when I sent it back, at my own expense, they sent me a check in the amount of the purchase price minus $7.99 handling and shipping! Do not buy from this company. Bad products and bad policies.

Date of experience: May 9, 2022
West Virginia
2 reviews
13 helpful votes
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Buyer be ware
March 27, 2023

I am 74 yr old female recovering from COVID. I ordered the bra not realizing it did not have snaps or hooks. I wanted to return it but after I sent the bra back at my expense, I received 1/2 of the price of the original price. Read the small print. Their explanation of returns was no less then a full page on email. I don't recommend buying from this company.

Date of experience: March 27, 2023
Washington
1 review
3 helpful votes
Follow Jo S.
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I used their measurement guide then the first time I lifted my arms the bra came up near to around my neck and my breasts fell out of the bottom. So wrong size. There is also virtually no support in the bras. If you wear any bra larger than a training bra then buy your bras somewhere that has bras with some support to them.
Ok, so lastly, I tried to return them. No way that was going to happen. They told me to give them to someone else and denied my request to return them and that they decided not to refund. Then they blocked me.
Do not lose your money like I have lost mine, do not order from them! They are the usual run of the mill scammers!
Oh, and they were NOT shipped from in the US, so don't think that just because they say they are that they are any softer to order from than any other scammer. They were shipped from overseas and took two and a half weeks to be delivered.

Date of experience: August 11, 2023
Texas
1 review
7 helpful votes
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Yuk- 1
June 25, 2021

After reading the previous reviews I think it is a total waste to try to return. Sounds like this company is a total scam on every front. Do not order. I plan to call my credit card company to protest this awful company.

Date of experience: June 25, 2021
California
1 review
1 helpful vote
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Not as advertised
November 14, 2023

Don`t buy this crap. I`m in between a sz 2X/3X. My boobs fell out of the cups, the sides held nothing & the straps were useless. You can buy these bras at Big Lots for $6.99.
Now I read you have to pay to return their crap & they deduct $8 out of your refund! I suggest you go to Big Lots.com

Date of experience: November 14, 2023
Michigan
2 reviews
1 helpful vote
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No support at all
April 3, 2023

I purchased this bra because it looked comfortable (I don't like underwire bras) and they said how good the support was. I'm glad I only bought one bra. They are very comfortable but that's because the material is super thin, and there is no support whatsoever!

Date of experience: April 3, 2023
Tennessee
3 reviews
11 helpful votes
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Double whammy
May 6, 2021

The bras run small. But the "whammy" comes in when you have to pay to ship it back AND pay it AGAIN when they ship it back to you! Also, if you request a refund they'll MAIL it back to you (in a check) which (they say) will take two weeks! Why can't they just put it back on the card you used to buy it (like every company does? (To me) this seems like all these extra costs and hoops you have to go through will dissuade you.

Date of experience: May 6, 2021
Tennessee
1 review
2 helpful votes
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The wrong bras
October 12, 2021

I ordered the stretch bras. The note that came with the bras tells you exactly how to wear it and how to stretch it, with or without the pads that comes with it. The note was very detailed, they said when you get them that they are very small, but they stretch. Well I don't mean to be rude, but what I got it nothing like what they say. #1 no pads and no slits for pads per their note I have one. Not. #2 I wear a 36DDD and I ordered a large, I should have ordered a small.#3 no support at all, don't try to run in these, again no lift. I will keep the only because, I think they will be ok to sleep. Thank for listening. Judi

Date of experience: October 12, 2021
California
1 review
8 helpful votes
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Do Not Buy this Bra
September 11, 2021

I bought this bra and it doesn't fit. I had breast cancer and wearing the normal type bra's hurt, so I thought I would try this one It doesn't fit. When I contacted the company they refused to refund my money in full. They will refund only $5.00 and I have to return at my own cost It is NOT a reputable company and they don't stand behind their products. DO NOT BUY THIS BRA

Date of experience: September 11, 2021
Washington
1 review
7 helpful votes
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Don't Waste Your Money
January 29, 2022

If I could possibly give this company 0 or lower stars I certainly would. The product was nowhere near the size I ordered and was very poor quality. The most pathetic thing about this company is that they do not refund the FULL amount of your purchase. Not only do you have to pay to ship it back to them, but they keep the original shipping amount that you paid in the first place. I can't imagine that anyone finds this company reputable or having any integrity. I will NEVER purchase anything from this company in the future and will certainly tell EVERYONE I come in contact with not to both with them. SCAM ALERT!

Date of experience: January 29, 2022
Arizona
1 review
15 helpful votes
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Love it!
May 21, 2020

I am always scared to order bras on line but this one is so comfortable. As a retired lady who almost never goes anywhere except to walk the dog, wearing no bra - which is what I was doing - can be a little uncomfortable. But this is soft, keeps the girls in place and since I'm not huge the fit is perfect. Uplifting is a waste to worry about not at almost 70! I have owned VS, Bali and others and sorry they are so... uncomfortable... have tried sport bras and they are way too tight to wear for 12 hours. Thank you Primo!

Date of experience: May 21, 2020
Wisconsin
1 review
15 helpful votes
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These are the WORST bras I've ever seen. The XL looks like it might fit a 5 year old, it's literally about 7" wide and doesn't stretch enough to wear! Made in China with no support what so ever and I mailed back my package (I had to pay the postage) for a refund and never heard back from the company and didn't get my money back and the bras were still in the packaging! I would NEVER order from this company, it's a total SCAM!

Date of experience: June 7, 2021
Arizona
1 review
4 helpful votes
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Great bra!
March 14, 2021

I can't believe the bad reviews I'm reading about this bra. I purchased 2 and recieved them today, was surprised to get them in less than a week. I truly am impressed with the comfort, control and look of these bras~I wore one out shopping today and it felt great. I just ordered more...

Date of experience: March 13, 2021
Pennsylvania
2 reviews
19 helpful votes
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Poor quality
June 21, 2020

Purchased these a year ago. I was on Pinterest and this add kept popping up. They are not support bras. I ordered 3. The one immediately started to unravel after the 1st wash, although I didn't put it in the dryer. I have a very large chest. I have others that I have had for years and are just now starting to breakdown. I always wear 2 for support. But these bras didn't provide any lift at all.

Date of experience: June 21, 2020
Texas
1 review
26 helpful votes
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I ordered the strapless Primo Comfort bra and it is seriously the worst bra I've ever bought. I wear a 36-38B and there is no support, no lift at all - it did the opposite and made my girls look long and droopy. The removable padding looks like little saucers poking out and you could see them even through a sweatshirt. Saw these advertised on Facebook with raving reviews, plus more on their website... bunch of bs. Will be sending these back.

Date of experience: April 17, 2020
California
1 review
9 helpful votes
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Your company SHOULD be ashamed of yourselves. You put out a product that looks very promising, I should have known. Anything on Facebook or Pinterest is a total scam! YOU prey on shoppers who want a deal and show nice photos of your " product" and then are so way off from what it really is. THEN once we find out its a big hoax, you slip 2 "notes" stating that refunds can be processed BUT we have to ship it thru standard USPS, shipping and handling will not be refunded and the refund amount will be mailed in the form of a check! Like who even does that?! You take my money out of my credit card IMMEDIATELY and then you scam me with a horrible low quality product and you can't even do a full refund? You should close shop. Business practice? Zilch. None. Your company is the scum of this earth.

Date of experience: October 19, 2020
Idaho
1 review
26 helpful votes
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Had to laugh!
January 24, 2020

Beautiful bras, IF all you want to do is look at them! I ordered extra large, but they must have been extra small, cause when I saw them, I had to laugh! I doubt, very seriously, if they'd fit a 10 year year old BOY! I do hope to receive my refund!

Date of experience: January 24, 2020
Virginia
1 review
4 helpful votes
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No Support
July 16, 2022

Fabric is soft, but the Super Lift Comfort Bra offers zero support. I'm a 34B. Absolutely no support. Frustrating to have to pay return shipping for an absolutely poor quality bra.

Date of experience: July 16, 2022

Overview

Primo Comfort has a rating of 1.7 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Primo Comfort ranks 109th among Underwear sites.

service
5
value
12
shipping
11
returns
6
quality
12