website thubmnail of Primark UK
How would you rate Primark UK?
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Nigeria
13 reviews
9 helpful votes
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Little for more
August 26, 2020

Looking for quality clothing for a cheap price? Primark is your one stop shop to get all you need from house hold appliances till clothing and even mobile device equipments, and with stores spread across Europe you can definitely find your way into any store for your shopping

Date of experience: August 26, 2020
GB
60 reviews
29 helpful votes
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Favourite place
January 6, 2022

My favourite shop for all things cosy. I buy a lot of pyjama sets from here. I recently bought a 'recycled plastic' scarf for £6 and it is honestly one of my favourite winter purchases. Great quality, looks expensive and so warm. I just wish Primark had a website! Some stores are better than others so it can be hit and miss.

Date of experience: January 6, 2022
GB
12 reviews
10 helpful votes
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Primark is back and I had to go and see what they had in store. I managed to get myself a red tartan blazer, red is not usually the colour I go for in blazers however this one caught my eye. I must admit I was impressed by the good quality and the velvet black collar. I got the blazer 2 sizes up as I'm a lover of the oversized feel on blazers, this was originally £20 and I got it for £10! Overall I am impressed with the blazer and this will be worn throughout the year.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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It's a great and easy to use site, I shop online here all the time, there products always are great quality and last a long time. And they have a great variety of products from clothes to skincare and much more.

Date of experience: February 9, 2019
GB
3 reviews
0 helpful votes
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I am an x employee for Primark Wolverhampton my name raj kaur. They have treated me unfairly, descriminated, no justice, threatened me, and relevant action havnt taken place. New employees should never work there not in this Primark. The managers are. All clicks there. That place need a big shake up the managers are too čushie there. Avoid Primark employment in wolves.

Date of experience: May 9, 2022
Texas
18 reviews
40 helpful votes
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Primark is very cheap and has a lot of variation. Some of their clothing isn't great and some are broken but most of their clothing is of good quality. I have a lot of jeans, hoodies and tops from Primark and they have lasted me a long time. A lot of shops near me as well.

Date of experience: September 16, 2020
GB
59 reviews
28 helpful votes
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Shocking
June 12, 2024

I recently bought some pajamas from primary. I had recipt. No refund. Alot of clothes are very Iver prices. Only passive thing about primark is staff are friendly. I recommend not shopping at primary

Date of experience: June 12, 2024
GB
7 reviews
16 helpful votes
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Sunday I wanted to exchange an item but didnt have the receipt
Primark will not be able to do this from now on so take note
The staff and manager Adam were brilliant they found my receipt in their system it does help if you can remember when and I had proof on my bank app on my phone
Done in minutes very appreciative and lovely service
Learned something new today
Thank you primark 10 out of 10

Date of experience: February 3, 2017
Iceland
49 reviews
95 helpful votes
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I shop with them almost weekly and the are always so nice and super fast and really to help you with anything or everything,... five stars all the way.

Date of experience: June 13, 2017
GB
1 review
0 helpful votes
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PRIMARK MUST BE LAUGHING AT THE PUBLIC EXPENSE ALL THE WAY TO THE BANK THROUGH THE CHRISTMAS PERIOD!
I know we are in ressession and people can't afford much and primark offer very cheap clothing but do they have to treat the public like 'fodder' when it comes to their returns policy?
I was given a couple of Christmas presents from Primark which was the wrong size, all had tickets and barcodes attached with price taken off, therefore clearly from Primark. As they were Christmas presents. I had no receipts. I asked for a change of size. I was told by the cashier and manager it is Primark Policy NOT to exchange goods for any reason without a receipt.
SO PUBLIC BEWARE OF NOT KEEPING YOUR RECEIPTS DURING CHRISTMAS SEASON WHEN BUYING PRESENTS FROM PRIMARK. THEY ARE CLEARLY TAKING ADVANTAGE AND WIELDING THEIR POWER OVER THE PUBLIC THROUGH THEIR UNFAIR POLICY.

Date of experience: January 7, 2023
GB
1 review
0 helpful votes
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They do not listen or read nor have any human feelings and no matter the query or complaint they just send out a standard response saying 'no'.

Date of experience: August 3, 2022

Overview

Primark UK has a rating of 2.2 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Primark UK ranks 515th among Cosmetics sites.

service
1
value
1
returns
1
quality
1