Pressure washers direct

It was one lonely small bag of Hand Knob asessmbly attachment for frame rails to handlbars atachment and after a 60min wait on the phone for service they said would ship the package right out but I explained several times that it was missing both sides which would have been correct since missing the enitire bag was not with sprayer so 2 are needed not one. Well after another week of waiting they sent me 1 knob not 2 but one, I tried service center again but it went wait time over 60min was enough for mr to just melt down and tell them this service center is the loins of hell from julbrata and they will be getting no soup NO SOUP from the soup Nazi now move on your holding the crowd up losers Icertify this place will be a nightmare for BBB centers of disease.

IF AFFIRM IS THE ONLY WAY YOU CAN AFFORD EQUIPTMENT THEN SHOP HERE. Otherwise go somewhere else.

I'm getting out of the military soon, I am looking to start pressure washing while I finish up some schooling. I ordered a soft wash system through PWD. When it showed up the box was barely held together with 2 pieces of tape. Paint was scratched off the metal parts and it took enough beating that layers of bubble wrap around other parts were stripped away... I know that UPS delivered it but I have gotten tons of stuff delivered VIA ups and never have I received something so beaten. It's not their job to repackage a shippers laziness. ANYWAY...

I start assembling my unit when I get to step one and immediately notice I'm already missing pieces. A wheel and the axel. I call PWD and they politely inform me that they don't handle missing or damage pieces on the product they sold me and to contact the manufacturer...

Expedited finish of the story. I take inventory of everything in the manual. I am missing my entire pump unit as well and only have a replacement cartridge that has already been used. There are rings where washers and screws sat on a previous installation and dirt and scratches all over it. I call BRAVE the manufacturer and they looked up my information, machine, and sent replacement parts right away and stood by their product. They even offered to send me replacements for anything parts that had paint scraped off. I declined those but appreciated them being willing to literally send me a new unit if they had to. They didn't charge me shipping or anything for the parts. BRAVE is a manufacturer of integrity. I will order from them directly next time if possible.

I recently discovered it would cost nearly as much to rent a pressure washer for a couple of days as it would to buy one. I searched various stores in our area and came up with one that I sort of liked, but the store really couldn't provide a lot of information about it except what was printed on the box. I searched the internet for that model and found it at Pressure Washers Direct. They not only had that model, but they stock models at every quality level and size from several manufacturers. They provide a lot of information about each model and make recommendations, based on the intended usage. They ranked the top five for my usage. The one I planned to buy was 5th, so I looked at the models above it. The top model was only $20 more, and still cheaper and more convenient than buying locally. I checked BBB before ordering and they have an A+ rating. It's more convenient because they provided free shipping with delivery to our carport. The order was filled promptly and delivery took only 3 business days. The only problem was that the bottle of engine oil included by the manufacturer was punctured in shipping and made a mess of the double boxes it was shipped in. The washer works great. I'm pleased the site directed me to it because the quality of the hose and wand seem to be better than the other model and the pump is from a highly rated manufacturer instead of an unknown.
This company is part of a larger company, Power Equipment Direct, which also has subdivisions selling generators, pumps, log splitters, wood chippers, and snow blowers. I have not used any of those sites, but wouldn't hesitate to try them.