Phoned up to resolve shortage in good ordered. Would not supply missing goods, would not give refund, would not let me speak to the owner. Best avoided, in my opinion.
The staff are rude and intimidating. They put the phone down on you when you are trying to talk to them, and send you intimidating e mails with awful grammar. They are a nightmare company, DO NOT DEAL WITH THEM if you want a good service because it does not exist with this company. Threats are what they are good at, nothing else. RUBBISH TO DEAL WITH, RUDE AND INTIMIDATING.
Simply the best! I found out yesterday that my pony has just come down with Laminitis and I needed some hoof boots. I went on eBay and found Prequestrian had what I needed. As they had a feedback score of 100% and over 60,000 positive ratings and are always praised for their spped, I decided to ring them. I was given really helpful advice so I placed an order at 17:05. I asked if there was any chance the boots could leave that night and be here today. The staff there said they would do their best but considering the time, it would be touch and go. It is just gone 8am (the very next morning) and guess what, the boots have already arrived and look ideal! I haven't tried them yet but fingers crossed. I just wanted to make everyone aware of how efficient and accommodating this company has been for me. I can't speak for the other postings here, but I am not an employee. I am just a happy customer. It seems to me that maybe the other posters are unhappy because they have been asked to shop elsewhere. Judging by their postings, I am not surprised!
They have the best prices around and their delivery is lightning fast, I don't even waste my time looking elsewhere anymore!
Had an awful experience with this company. Very difficult to get a refund. Would never ever ever deal with this company again.
Overview
Prequestrian has a rating of 3.5 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prequestrian most frequently mention good work and next day. Prequestrian ranks 76th among Horseback Riding sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members