Simply the best! I found out yesterday that my pony has just come down with Laminitis and I needed some hoof boots. I went on eBay and found Prequestrian had what I needed. As they had a feedback score of 100% and over 60,000 positive ratings and are always praised for their spped, I decided to ring them. I was given really helpful advice so I placed an order at 17:05. I asked if there was any chance the boots could leave that night and be here today. The staff there said they would do their best but considering the time, it would be touch and go. It is just gone 8am (the very next morning) and guess what, the boots have already arrived and look ideal! I haven't tried them yet but fingers crossed. I just wanted to make everyone aware of how efficient and accommodating this company has been for me. I can't speak for the other postings here, but I am not an employee. I am just a happy customer. It seems to me that maybe the other posters are unhappy because they have been asked to shop elsewhere. Judging by their postings, I am not surprised!