There I was thinking that if I drove from Finglas in Dublin to Naas in Kildare I'd bag myself a bargain TV. I paid 6 days in advance of my new shiny collection. I checked with the manager that it would fit on mt cantilever stand, trading up 42" to 43" told yes. Bingo, I'm off, collect my new shiny TV. Get it home and out of the box, 4 holes in the back but no screws? The screws that I had for my recycled TV were too big but they provided none for my brackets. I get on the blower, is it me? The call center call me back and get the manager from Naas on the phone. You told me it would fit on my stand says I? It will do says he but you need the screws. Don; t they come with them says I? Oh no only if you buy brackets or a stand says he? Eventually he says I'll rummage around and post you a couple out, they'll be with you in a few days says he. Shocked that I'd been misled originally I said O. K. Then I had a brainwave, there is a power city 5 minutes down the road. I left my number at the call center 3 more times, then I got a call back. I re-explained the situation and said rather than Naas post them out I'll go and collect from Finglas. Mmmm... I'll check with Naas I'm told? Someone will call shortly. No reply after half an hour so back on to no help desk. They call me, I'm told that even though they have hundreds of TV'S and bracket sets them there screws (even though I've found out that there are only 4 sizes https://removeandreplace.com/2016/10/18/tv-wall-mounting-what-type-of-screws-do-i-need-from-wall-bracket-to-tv/) are about as common as hens teeth! They have none of them there screws that go with your nice new telly sir. Basically shut up and wait until the middle of next week while we scrummage around to send you a couple. When I asked the guy quite angrily on the phone, are you having a laugh when you said Finglas store has none, he replied yes I'm sure. That is the biggest load of BS I have ever heard. I challenge anyone of Power city right now to let me take that big new TV that is still in the box to the Finglas store and not have 2 standard screws for my TV. I can't comprehend if it's bare faced lying or juct incredibly poor training for the so called customer service.