• PoshPak

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

PoshPak has a rating of 2.14 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. PoshPak ranks 94th among Subscription Shopping sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate PoshPak?
Top Positive Review

“Daughter enjoyed everything”

Lottie T.
1/29/19

We received our 4th box and have really enjoyed everything. My older daughter ow wants the term box after seeing what my 12 year old received. We only paid $29 and have seen many of the items in stores for more than that! We've tried other boxes and this is our favorite

Top Critical Review

“Subscription FAIL - NO WAY TO CONTACT YOU”

Cristina M.
12/15/20

I signed up for a 6-month subscription for my 9-year-old niece. This was supposed to be her birthday gift and she looks forward to the box arriving each month. This is supposed to be the 3rd box however it has not arrived. I've tried several times to contact you but you do not have a customer service phone number, email, or live chat option. Working in the CS industry for many years I find this hard to believe. Please contact me immediately to rectify the issue. After reading the reviews I am starting to wonder if this is a fraud?!?

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user cristinam132
1 review
0 helpful votes
December 15th, 2020

I signed up for a 6-month subscription for my 9-year-old niece. This was supposed to be her birthday gift and she looks forward to the box arriving each month. This is supposed to be the 3rd box however it has not arrived. I've tried several times to contact you but you do not have a customer service phone number, email, or live chat option. Working in the CS industry for many years I find this hard to believe. Please contact me immediately to rectify the issue. After reading the reviews I am starting to wonder if this is a fraud?!?

Thumbnail of user milap18
1 review
0 helpful votes
December 6th, 2022

I received the wrong item and they said they would send me a new item but did not follow up with me to confirm anything. Sending the wrong product in the first place was extremely unprofessional and has no place working with people if they do not communicate well with the customers.

Thumbnail of user crystals118
1 review
4 helpful votes
January 29th, 2019

Garbage, Garbage, Garbage - Don't waste your money! This was one of the WORST SUBSCRIPTION companies I have ever dealt with! The items were cheap and my granddaughter would never wear the hideous boot toppers they sent or the dollar store sunglasses!

Thumbnail of user carih2
1 review
2 helpful votes
February 12th, 2018

While my 12 year old daughter liked 50% of the box each month, the value of the box was not worth what i paid. All the jewelry included in the box was cheap a broke after a handful of times being worn.In addition, I bought the 6 month recurring package assuming this was 6 months of recurrence. To my great disappointment it was an auto renewal. I do not appreciate the "recurrence vs auto renewal" play on words and was refused a refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user somewherei
1 review
3 helpful votes
January 24th, 2016

So, ordered the box service, thought I'd be smart and order the full year for the monthly amount. The charge posted 12 days later not sure why it took that long but the full amount ended up being 366.18. Not at all the 29.99 plus 5.00 shipping. It's been over a year now and I've not received the service. And they are now stating that I need to show them proof that I've paid. The responses I've received are beligerent and all they have to do is pull up the address provided and see that they have not sent out any packages to our home nor our name. They won't accept images, they won't acknowledge the mail I've sent and they've now attempted to debit my credit card again. Obviously they did not accept my cancellation 12 months ago despite their apologetic email stating "sorry to see you go". This company aside from truly worthless products and truly worthless follow through on customer service. I hope her kids are cared for better than her customers otherwise someone needs to provide the scent dogs to recover their bodies.

Thumbnail of user lottiet
1 review
0 helpful votes
January 29th, 2019

We received our 4th box and have really enjoyed everything. My older daughter ow wants the term box after seeing what my 12 year old received. We only paid $29 and have seen many of the items in stores for more than that! We've tried other boxes and this is our favorite

Thumbnail of user stephanies4
22 reviews
81 helpful votes
November 6th, 2014

Love this subscription box for girls. I bought 3 subscriptions for my 3 nieces as gifts. They range from ages 5-12 and the boxes were slightly different to cater to their age.
My nieces love the content, the customer service is great to deal with, the shipping is fast and consistent and overall everything was a positive experience. They were quick to answer my questions and assist with changes. Def recommended!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

A SUBSCRIPTION BOX FOR GIRLS OF ALL AGES! Subscribe to Posh Pak and your fashionista will receive monthly deliveries of the most hip and trendy products on the market.

How do I know I can trust these reviews about PoshPak?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PoshPak?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business