• Popvil

Popvil

Overview

Popvil has a rating of 2.89 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Popvil ranks 55th among Accounting Software sites.

  • Service
    34
  • Value
    34
  • Shipping
    32
  • Returns
    32
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
See all photos
How would you rate Popvil?
Top Positive Review

“Quick shipping and well packaged.”

Larry S.
11/25/22

I ordered 4 swimsuits from this company and loved every one. They exceed my expectations. Quick shipping and well packaged. Thank you

Top Critical Review

“Received the wrong swim suit”

Jordan B.
2/26/24

I received the wrong swim suit. Not a big deal thinking I could return… the email provided doesn't work. No phone number to be found. Obviously horrible customer service. Do not recommend.

Reviews (55)

Rating

Timeframe

Other

Thumbnail of user larrys1725
1 review
0 helpful votes
November 25th, 2022

I ordered 4 swimsuits from this company and loved every one. They exceed my expectations. Quick shipping and well packaged. Thank you

Thumbnail of user jordanb1061
1 review
4 helpful votes
February 26th, 2024

I received the wrong swim suit. Not a big deal thinking I could return… the email provided doesn't work. No phone number to be found.
Obviously horrible customer service.
Do not recommend.

Service
Value
Returns
Thumbnail of user douglasm993
1 review
0 helpful votes
November 16th, 2022

I absolutely love all my swimsuit ordered here! The color is beautiful! Fits perfect with great support for my heavy top.

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Value
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Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Douglas,
Thanks for your recognition of our fit and size, your satisfaction is our motivation.
Our design department always works hard to make more styles and keep our products consistent with the size guide.
You can email us if you have any problem.
Thanks for your support.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user willards50
1 review
0 helpful votes
November 16th, 2022

Love the fit, color, and style! Perfect rating.perfect fit. Super happy overall. Thank you so much for better service.

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Value
Shipping
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Thumbnail of user cherylb2368
1 review
2 helpful votes
February 28th, 2024

My swimsuit arrived and it was way too big the medium felt like a large and there's absolutely no way to return it in the seamless way. I've had to reach out twice by the time they finally get something together. It will be over a month and I will no longer be able to return. It do not order from this company
It's awful.

Service
Value
Shipping
Thumbnail of user franks1927
1 review
0 helpful votes
November 15th, 2022

I love this swimsuit! It holds my gut in nicely. (Super supportive) & Super comfortable. Thanks for good service.

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Value
Shipping
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Thumbnail of user lanastonedg
1 review
0 helpful votes
September 20th, 2022

Love all of the items I got from this company!
Customer service is amazing if I had any issues with fit they were responsive and receptive

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Value
Shipping
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Thumbnail of user davem1455
3 reviews
2 helpful votes
November 22nd, 2022

I am always really skeptical ordering from these cheaper websites, but I just did not want to spend over $100 on a swimsuit so I went ahead and ordered two of the most reviewed and popular items. I just got my order today and tried on the bikini top and bottoms, both fit PERFECTLY. The order was delayed by a week which isn't too bad considering how much I love my new bikini. The quality is great, i normally wear a size small top and I got a large and it fits great. Can't wait to flaunt it and will definitely order more now that I know it will actually arrive.

Tip for consumers:
Great site

Products used:
Shoes

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Value
Shipping
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Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Dave,
Thanks for your kind sharing of your purchasing experience.
It is glad to hear that our swimsuits are fit perfectly to you, our design department always works hard to make more styles and keep our products consistent with the size guide.
We are sorry to hear that the package was delayed, we always ship out orders within 24 hours, however the delay is out of our hands, thanks for your kind understanding.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user jamesm7863
1 review
0 helpful votes
November 27th, 2022

This is the 2nd time I've ordered from you very happy with what was purchased, and good quality. Highly recommend.

Thumbnail of user juliec2030
1 review
0 helpful votes
October 11th, 2022

"One of the absolute best stores ever! The clothing and swimwear are very well made, beautiful colors and always an amazing fit! I have bought multiple items for my upcoming cruise. I'm gunna look and feel fantastic thanks to POPVIL!"

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Thumbnail of user foxu
1 review
0 helpful votes
November 7th, 2022

"
I am beyond excited to wear this swimsuit around Tulum, Mexico for my honeymoon. It is so flattering and it's orange... my fiancé's favorite color. I'm sure he will love it just as much as I do. Thank you for creating such a perfect fit. I wear a size Small Long Torso."

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Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Dear Fox. U,
Thank you for your recognition of Popvil.
Your affirmation and trust make our persistence more meaningful.
Thank you and look forward to seeing you again.

Thumbnail of user joshs774
1 review
0 helpful votes
November 8th, 2022

This time it's absolutely deserved. This is the most confortable, flattering swimsuit I own, and the color is just fantastic. Big plus: it has very good support on the breasts, but it still feels like heaven! I don't have a big breast but I do like to be active on the beach and in the water, so I really appreciate some s... Read More

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Value
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Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Josh,
Thanks for your recognition of our products, your satisfaction is our motivation.
Our design department works hard to make more styles and keep our products consistent with the size guide.
You can email us if you have any problem.
Thanks for your support.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user kevinq438
1 review
0 helpful votes
November 23rd, 2022

Great customer service! Hugh quality! Very happy with purchase! Thank you so much for good service...

Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Kevin,
Thanks for your recognition of our quality and service, your satisfaction is our motivation.
Our customer service team has been working hard to bring better solutions to every customers.
Our design department also works hard to make more styles and keep our products consistent with the size guide.
You can email us if you have any problem.
Thanks for your support.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user jennyw175
3 reviews
0 helpful votes
November 15th, 2022

My absolute favorite store! The clothing and swimwear are well made, with lovely colours and always a comfortable fit! I have bought many items for my upcoming cruise. I am looking and feeling fantastic thanks to POPVIL!"

Service
Value
Shipping
Returns
Quality
Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Jenny,
Thanks for your recognition of our products, your satisfaction is our motivation.
Our design department works hard to make more styles and keep our products consistent with the size guide.
You can email us if you have any problem.
Thanks for your support.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user jenninek2
1 review
2 helpful votes
February 11th, 2024

I have emailed and messaged so many times with zero response. NEVER received my items! Scam scam scam!

Products used:
Never received

Service
Value
Shipping
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Thumbnail of user michaelm10757
1 review
0 helpful votes
November 25th, 2022

I had a great experience with Popvil. Ordering online was easy, and the suits came in the exact time that they predicted. All of the swimsuits I purchased were high quality, very cute, and super affordable. I will definitely order from them again

Thumbnail of user mariab2271
1 review
3 helpful votes
March 25th, 2023
Verified purchase

Thumbs down. No response from company regarding my initiation of a return. I purchased 4 swimsuits but only 1 fits good the other's 3 is either stained or loose and used or the tags is not attached. I will NOT be repurchasing or recommending this website as I have in the past. Try Cupshe if you want a cheaper but nicer product, they respond right away with returns.

Service
Value
Shipping
Returns
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Thumbnail of user jackh1166
1 review
0 helpful votes
November 27th, 2022

Been waiting 3 weeks for my item to be SHIPPED. Contacted customer service sevtwo times and they keep telling me it's shipped. When I track it through USPS, it says it has not been dropped off to a facility yet. It seems like they just take your money without regard for you to actually receive your order.

Thumbnail of user alexanderf289
1 review
0 helpful votes
November 27th, 2022

Love all their swimwear, and the new clothing addition has some great options. Love the wrap dress I bought. Very flattering, good quality for the price.

Thumbnail of user garryr79
1 review
0 helpful votes
November 5th, 2022

I own this suit in several colors and this one doesn't disappoint! The fit is great and I always feel super comfortable. Size-wise I float anywhere from a 14-18 so the xxl is perfect."

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Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Dear Garry R.,
Thank you for your affirmation of our Popvil!
Satisfying every customer is our unremitting pursuit.
We will continue to provide you with high-quality products, accurate size and excellent services.
Welcome next time.
Popvil wishes you happiness every day.

Thumbnail of user laurens1073
1 review
0 helpful votes
October 11th, 2022

Absolutely beautiful great quality swim suits, Cover Ups and Dresses! You will not be disappointed. And the customer service always makes it right! Once you try you wont look back at the competition and you will be hooked!

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Thumbnail of user kellyh1509
1 review
0 helpful votes
November 15th, 2022

Love the colo and style of POPVIL. Very comfortable! Very well made, excellent quality, fits perfectly.

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Value
Shipping
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Thumbnail of user estherr175
1 review
2 helpful votes
July 13th, 2023
Verified purchase

They reject your returns even if bathing doesn't fit if u get any kind of sale / discount & you Get stick with item that doesn't fit and they refuse to exchange forv correct size. Horrible business for online shopping

Products used:
Bathing suites

Service
Value
Shipping
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Thumbnail of user adriano91
1 review
0 helpful votes
December 3rd, 2022

My favourite online summer store. Great prices and everything looks and fits like it should. Super fun and fashionable!

Thumbnail of user richarda2269
1 review
0 helpful votes
November 23rd, 2022

I have ordered 2 bikinis from Popvil. I absolutely love both of them. They are fairly I ordered 4 swimsuits from this company and loved every one. They exceed my expectations. Quick shipping and well packaged. Thank you.

Thumbnail of user sophiax7
Sophia X. – Popvil Rep

Hi Richard,
Thank you for your recognition of our delivery and package. Your satisfaction is our greatest success. We sincerely wish you a sunny mood every day.
However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions.
In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. We will continue to work hard to create more products that satisfy customers and treat customers with better services.
Thanks for your loving and support.
Welcome next time.
Popvil wishes you happiness every day.

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Thumbnail of user sophiax7
Sophia X.
Typically does not respond to reviews

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