website thubmnail of Popeye's
How would you rate Popeye's?
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Louisiana
1 review
0 helpful votes
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Shreveport pines RD
July 31, 2022

The worst Popeyes I have ever been to. The mashed potatoes that I was served did not have a lid that sealed and I was uninformed. When I arrived home mashed potatoes were all over the sack. The grease that the chicken was fried in obviously had not been changed in a extended period of time. By far the worst Popeyes I have ever been to. If you want salty dark chicken this is definitely the place to go

Date of experience: July 31, 2022
Pennsylvania
1 review
2 helpful votes
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Worked for a pervert
October 23, 2023

Well I was working there and the gm said numerous of sexual things to me asked another employee to come to his house before and I literally had enough and quit. And what makes it worse the gm boss was notified about it and nothing was done. The gm told me he wanted my buns asked me of I wanted another baby he give me one comment on my legs how good they looked. Out of pocket. N literally was stuck there to make ends meet for my kids.

Date of experience: October 23, 2023
Pennsylvania
1 review
6 helpful votes
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HORRIBLE!
July 28, 2023

Terrible service no matter where the location, statewide or outside. They always run out of food, rude customer service, and never deliver what you order! How they're still in business I'll never know! And don't use the app to order, because it doesn't work and they refuse to give you your food, even though you present proof order is paid for! Don't waste your time or money! GHETTO AF! They need to be investigated and shut down!

Date of experience: July 28, 2023
South Carolina
1 review
0 helpful votes
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The Clemson store needs better management. Too much playing inside of the store. The employees are complaining to the customers about the other employees playing. I have been there during different times of the day. Same results. Their famous saying ( it's going to be twelve minutes, do you want to order something else).

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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We waited for a long time at the drive through to order. They never took our order. We drove up to the window and there was a guy just standing there. He threw up his hands when he saw us. He finally came over to the window. Another guy came and took our order. They just didn't want to bother with us! Blanco Road Popeyes, San Antonio, TX. 7-14-2023 at 9:16pm

Date of experience: July 14, 2023
Missouri
1 review
0 helpful votes
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The last 5 times I've been to this popeyes, 4 times they didn't have chicken sandwiches.The drive thru is very slow.And when you get to the order speaker, they don't have any chicken sandwiches. I'll go to canes or chick fil a.

Date of experience: May 13, 2022
Pennsylvania
1 review
0 helpful votes
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Me my daughter, and my husband were ordering and the guy taking our order kept cutting us off and didn't listen to our full order. I specifically asked for chicken tenders and they gave me chicken with bones. They have horrible customer service please do not order from here the chicken was also very dry.

Date of experience: May 21, 2023
Texas
4 reviews
0 helpful votes
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Chiefs kiss
December 17, 2022

Popeyes is a fast food chain that consistently delivers delicious, high-quality food to its customers. Whether you're in the mood for a spicy chicken sandwich, a hearty basket of chicken tenders, or a savory serving of jambalaya, Popeyes has something to satisfy your craving.

In addition to serving up delicious food, Popeyes is known for its friendly and helpful staff. No matter how busy the restaurant may be, the team always goes above and beyond to ensure that customers have a pleasant dining experience. And if you're in a hurry, you'll appreciate the short waiting times at Popeyes – you can get in and out quickly, with a satisfying meal in hand. All of these factors combine to make Popeyes a reliable choice for a tasty and convenient meal.

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
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I went to the Popeye's in Katy, Texas on Morton and Fry... They had a special advertised in the window and near the drive thru... To my surprise, when I asked for it, they said it was no longer available, that they forgot to take it down... Any other fast food or restaurant would have honored it since it was still advertised and it was their error... I contacted the so called Popeye's corporate office, and all's they could do was tell them to take the sign down... LOSERS! Needless to say, they just lost a damn good customer!

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Today at 9:04 PM
I visited the new Windsor location my order was missing food and the restaurant was disgusting Good spilled everywhere even the register had food stains and grease. No one has any gloves of hair nets. This is frightening especially with the pandemic. I have never experience at any other location i have visited.!

Date of experience: August 15, 2022
Texas
1 review
0 helpful votes
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Went to popeyes on Jensen Dr.@ tidwell and the fat pig belly stomach hanging woman was rude as can be. She must've had a bad experience but took out on me. I was nice to her from beginning to the end but her attitude was so bad you could feel it. She has no business working there and I hope gets fired and start loosing that ugly $#*! belly She has.

Date of experience: June 17, 2023
GB
2 reviews
0 helpful votes
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A soaking wet bun, the supposed crispy coating was soggy and literally falling off in clumps and fries were also stone cold, the best thing about it was the milkshake
Half a star

Date of experience: May 26, 2024
Michigan
1 review
0 helpful votes
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First I placed my order online. Once I arrived at the location at my scheduled time my food wasn't ready. The employee informed me that they were out of coleslaw and suggested mashed potatoes and gravy. She came back to the counter a few minutes later and said no mashed potatoes did I want Mac and cheese? I said I guess so. It tasted terrible. The biscuits were hard and cold. This place needs new management. I won't go back to that location again.

Date of experience: December 21, 2023
Hawaii
1 review
1 helpful vote
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Unprepared
April 21, 2023

Knowing the hours of operation is 10 am, today I pulled up to the drive through at 9:45am and waited. I was the first one to the window and ordered a 16 piece mild chicken only. Not only did they pull the cones 2 minutes late but no chicken is cooked. I am sitting on the side waiting for another 12 to 15 minutes until it's cooked. You would think everything would be ready for business at 10 am. Poor management

Date of experience: April 21, 2023
Georgia
1 review
1 helpful vote
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Where's the Beans
September 19, 2021

I went to the Popeye's on 6077 Mableton Pkwy SW in Mableton, Ga. The employees were very slow, playing around and on the phones. Customers had to wait a long time until another cashier came to the front. When she arrived, she had a nasty attitude. After waiting around 45 minutes in line, she just stared at me. I went ahead a place my order. It took another 20 minutes for that. The cashier didn't even bother to close the top on the food before placing it in the bag. She never says hello, thank you or anything else. When I got home, there was no beans with the beans and rice. Plus the rice was old. I am sorry to have been a nuisance for choosing Popeye's. You will never have to be bothered by me or my family again. For now on, I'll where it doesn't hurt the employees to do a little task like putting beans and rice together, speaking to the customers or closing the lid on people's food.

Date of experience: September 19, 2021
Florida
1 review
0 helpful votes
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Bad everything
December 17, 2023

We visited the popeye's on Craig while in Las Vegas. Never again, I would rather be hungry. The order was wrong, when resubmitted, it was still wrong. The fries are soggy and old looking, and the chicken is dry and tough.

Date of experience: December 17, 2023
Florida
1 review
0 helpful votes
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Absolutely awful
January 27, 2022

Popeyes is absolutely awful. It tastes like $#*! and they always get your order wrong. All I ordered was chicken tenders and Mac and cheese and ever single bit of it was a disappointment. They gave me regular chicken instead of tenders and it tasted absolutely awful I couldn't even take 2 bites. I thought the Mac and cheese would at least make up for that but it was just as terrible. It looked highly unappetizing burnt and the ugliest color I've ever seen and tasted even worse. If you're ever thinking of going to Popeyes please don't waste your time.

Date of experience: January 27, 2022
Missouri
1 review
1 helpful vote
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Tasteless Meal
October 1, 2022

I ordered a 2 piece chicken that came with a side order of beans and rice and one biscuit. The chicken was bland and tasteless and was not seasoned with popeye's seasoning. The red beans and rice were too dry and the biscuits needed some butter or something to give them flavor. After I placed my order and moved to the other end of the counter, there sat a stack of coupons that I could have used when I placed my order. Those coupons should have been placed in the customers view so that we can utilize them. When a customer has a coupon they will most likely buy more chicken.

Date of experience: October 1, 2022
Georgia
1 review
1 helpful vote
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Half done food order!
January 26, 2024

I visited the Popeyes on Jonesboro road today for the first time. The food was terrible and half cooked. One of my wings was pretty done, the other was fatty and half done. The leg was have done as well. I ended up wasting over ten dollars for slop that could have been given to a pig. I moved from md a few months ago thinking hopefully because this was the south Popeyes might be better. Absolutely wrong! Never again!

Date of experience: January 26, 2024
Pennsylvania
1 review
0 helpful votes
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Bad experience
November 20, 2022

I had a bad experience. First,I was told I had to wait 10 minutes for them to cook some fillets. Next after the fillets were done, they made two sandwiches for someone that came after me. I asked again about my sandwich and was told they had to defrost more bread. I don't think I will go back.

Date of experience: November 20, 2022

Overview

Popeye's has a rating of 1.5 stars from 528 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.

service
279
value
262
shipping
100
returns
111
quality
240
+96