Popeye's

Manager refused coupon because I could not read coupon number. I was in restaurant mgmt. This is not the way to treat a customer.

Lima Road Location is RUDE and will NEVER go back. Spend so much money for the wrong food and rude customer service. Never again. Sicken

Today had to be the second worst day of my visit to Popeye's Bisquit's and Chicken. About six months ago I visited the Popeyes store number 5809 located at 2496 Wabash Ave in Springfield, Illinois. Today at 5:21 pm. My order number was 13, Wow, talk about being unlucky. I had just mentioned to my wife how this used to be one of the best Popeyes in the city. However, my last visit was not very pleasant. I believe in given second chances because I know of the trials and tribulations that can occur working in a restaurant. But now, I have made up my mind that that was the last chance! I had ordered two large Red Beans and rice and six Bisquit's at the Drive-Thru. The order was repeated by one of the staff members and confirmed by me. When I got to the window, after a longer than normal waiting period, I paid for my order then was handed Three large Red Beans & Rice. I blew my horn to get the attention of the staff member but was ignored, twice. I then tapped on the window but that must have aggravated the guy, Sorry! When I tried to explain there was a mistake, that this is not what I order, his response was, "IT WAS" with a serious attitude. This upset my wife and I turned to her and said let me handle this. I explained once again that this was not what I had ordered. He then asks me for my Debit Card, and I asked him Why? He did not give me an answer, instead, he asked me to return one of the Red Beans & Rice, which I did. He then threw the Red Beans & Rice into the trash and forcefully handed me my Bisquit's. This used to be one of the BEST locations of all the Popeyes I have ever frequented, and I have been going to Popeyes since I was 16 years old, now 67. As much as I love and appreciate the way the Chicken and prices are. I now must say farewell, because I refuse to be treated like an undeserving human being!

Used to be good used to be more chicken Now less chicken and more greasy batter and wet meat with more dark no comparison to Chick-fil-A

I love this Popeyes! The food is always fresh and the price is just right and BJ has the greatest Customer Service!

You can only get the 59 cent meal if you make a minimum purchase. You can only get one. They aren't celebrating, they are bait and switching.

I went to Popeyes today to get a chicken sandwich ofc the sandwich was good but the customer service was amazing

I really enjoy Popeyes but I was really disappointed because the chicken was hard. The fries were cold and the biscuit wasn't appetizing.

Popeyes rip me off. Gave me cold food without a receipt to bring the cold food back. Didn't answer phone. Totaled rip off

Went through drive thru at around 12:40 and the customer service was excellent! 1300 W Pinhook Lafayette LA

Popeyes franchises refuse to accept their own gift cards, no reason given and corporate owner Bueger King says too bad!

THIS POPEYES IN SAUK VILLAGE ILINOIS HAS THE WORST FOOD AND SERVICES IN THE SOUTH SUBURBS. A SIMPLE CHICKEN SANDWICH OR TENDERS AND EVEN THEIR CHICKEN.TASTE HORRIBLE. THERE CHICKEN TASTE OLD AND STALE AFTER THEY MAKE YOU WAIT 30 MINUTES.AND WILL OVER CHARGE YOU AND KEEP YOUR CHANGE IF YOU RE NOT PAYING ATTENTION. MOST OF THEIR STAFF LOOK LIKE EX CRIMINALS AND RECOVERING DRUG ADDITS. THEY NEVER LIKE TO GIVE YOU A RECIEPT UNLESS YOU ASK FOR. AND ALWAYS PREFER YOU TO PAY CASH INSTEAD OF CREDIT CARD AS IF THEY COULD BE STEALING AND POCKETING STORE REVENUE. I BOUGHT 2 CHICKEN SANDWICHS ON NOV 18,2022, AND THEY TASTED LIKE A SALT PLOW DUMP TRUCK HAD JUST DROPPED A TON OF SALT ON MY SANDWICHES.AND THIS ISNT THE FIRST TIME WITH THIS STORE. THE. FACILTY IS ALWAYS FILTY AND DIRTY. THIS POPEYE RESTURANT SHOULD EVETUALLY BE CLOSED DOWN OR SOME ONE CALLS THE BOARD OF HEALTH BEFORE SOME ONE GETS FOOD POSION. OR THEY PISSED THE WRONG PERSON OFF.

I love this place! They were speedy, the food was fresh, and I got my favorite GHOST PEPPER WINGS! Thank you team!

Great chiken service i recomended a delicious chiken with my friends and family,its very juicy and the atmosphere is super cool