Popeye's

Manager very rude, took my order never gave me my food all my money back. Will never go back to that Popeyes again, which is a shame because I love Popeyes.

The Worst Establishment Ever! I went In to get a Mobile Order on 4/12/2023. The line was wrapped around inside the restaurant. I approached the Mobile/Pickup at the Counter. I let the Cashier know that I was just picking up a order. She looks at me like she was irritated because there was a long line (She also stated she was the only one at the front working) I asked her if she could let me know if it was ready, or how long it would be. I asked if someone else could help me because she looked annoyed by me asking about my mobile order. Her main focus was on the ppl in front of her in line not my order that had already been ordered online.The other employee that's she's talking to in her language comes and says that there is a long line and my order wasn't ready. Just Very unprofessional. To my knowledge any establishment I've gone to has employees who handle mobile orders along with front end workers. Apparently no one was doing those orders! I will never ever come back to this location EVER AGAIN!

On or about November 25,2023, I visited Popeyes (Store #*******) on or about 3:54PM. I presented Jaquelin, who identified herself as the manager, with a completed Popeyes Rewards Survey (PRS). After placing my order, I handed the PRS to her. After inspecting it she said that "you cannot use it here because the receipt did not come from this store." I shared the following:

1) when I called and received the code, I was not informed of such;
2) the coupon does not say such; and
3) there is no signage in this store or the store where I received the coupon that shares such.

I asked when Popeyes placed me on notice of what she is sharing?

Jaquelin then turns around and walks away without saying anything. When she returns, she is holding a phone and appears to be talking to someone. When she gets off the phone, she tells me again that I "must use a receipt from this store and return it to this store." I asked for her name and shared that I did not believe such is true.

Jaquelin says repeatedly "are you recording me?" I did not respond because I had no idea why she thought so. She continues to ask as she writes her name. Before she hands me the paper with her name on it, she tells me "you cannot record here."

I share that I am not doing anything illegal, immoral, or fattening – now that you refuse to redeem my survey. I shared that I did not believe it favorable for her to recite the law incorrectly or as an intimidation tactic.

I shared if such is a store policy – it should be posted then it would not appear that no discrimination was taken place based on my age; race; gender; sex; religion, color, etc.

I personally recommend their 4 pc signature chicken combo, with a biscuit, and finally, subbing the mashed potatoes with mac and cheese. The mac and cheese is WAY better than it looks.

Absolutely the most disgusting service, filthy restaurants and the rudest people I've ever met. I would not only avoid this restaurant I would spread the word.

When the food is hot it's second to none. I find myself hunting for a store with fresh hot chicken and fries. The flavor is top notch when you can find it fresh and hot.

What has happen to popeys it use to be the best but i went last week and food was so bad i could not eat went in the trash i hope this is not a norm for them

This is the best customer service popeyes i ever been to In jacksonville fl I get my moneys wroth it is worth my wild and i always take that drive because we love that chicken from popeyes >

Worst Popeyes! Always a wait. Breader never end. Take your money and tell you it is a 15 minute wait because there is no chicken and biscuit ready. It's absolutely horrible!

So basically, me and my family went out to buy some grub from Popeyes. We ordered one of those family meals for like 20-30 Dollars, we buy the meal and the people just take the money and just left

Never go this to this place it's not a good place to eat they give you wrong orders and they put the chicken in the bag without box and it's just nasty

Their prices are outrageous, 8 piece and two sides for $30, it's not a gourmet restaurant, chicken is the cheapest meat in the market, and they sell it like it's a t-bone or something like that, it's not the greatest chicken in the world, mashed potatos are from a box not even real potatos, also Mac and cheese, that's the cheapest way to make food and they sell it expensive, no more Popeyes for me, I went to churches, and I got more for my money and I still spent less,

Alright! Here we go with this b*******., I'm going to have to start cooking because I'm going to end up really embarrassing one of these counter persons taking your orders and the manages ain't worth s*** by letting them do it, how in the f*** are you going to have a attitude because I asked for fries with my dinner everybody in the back on the f****** phone texting or looking on Facebook or Instagram it was some little straps and the fry holder and she tried to give me those after she closed my box and went back there looked at the monitor and nobody was going to make fries so she came back around open my box up was going to try to give me them rags and straps that's been sitting there for a minute and you can tell it's barely enough to give a customer any and I told her don't give me no straps just give me a mashed potatoes and gravy this little I'm not going to call out her name but how can you have an attitude you trying to give a customer some f***** up food and the customer sees you and I tell you I don't want those straps so you take the mashed potatoes and gravy and throws it in the bag and as I'm getting my drink I see you scraping the fry holder and throwing them in the trash and you know those was some trashy $#*! fries from the start and tried to give them to me.
Popeye's up here on Northwest expressway and Wilshire I hate to call out somebody business but again it's the manager fault for letting this s*** happen when you know you have a counter person who ain't worth s*** and you keep them there because you don't have no help..

Went to Popeyes to try fish sandwich
Instead had dried chicken breast in fish labeled sandwich bag, the girl that took order was struggling with English, very disappointed