website thubmnail of Popeye's
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Florida
1 review
0 helpful votes
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NOT OUR PROBLEM
November 15, 2022

We did a group order for our workplace and my order was missing. I called and was told it was not their problem, talk to the delivery person. I ordered over their website so I do not even know what delivery company they used. Once again not their problem. I asked to speak to a manager and was told "I am the manager". DO NOT ORDER DELIVERY FROM THEM, you won't get your food and it is not their problem.

Date of experience: November 15, 2022
Texas
1 review
0 helpful votes
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I'm sorry I'm not a complainer at all especially when it comes to fast food because I no it's hard to put up with certain people but now it's time for me to speak up because every time this LaPorte tx location screws up my order is always over $50 dollars! I am sick of this location I went there tonight 2/3/24 and I ordered a family meal, not only was I shorted 4 pieces out of the order I asked for a mix of white meat and didn't get that either! The service sucks, which I don't understand why because I didn't choose their place of employment! I'm sorry but I don't complain about food and I treat them right cause I can't stand the thought of someone messing with my food for being disrespectful because we all know it happens! I will never go to this location again nor any other cause I've spent hundreds and hundreds of dollars and every time you all let me down! They can never get an order right! I don't know if it's just the night crew but I'm done with yall and if I get a chance to broadcast this on tv to show everyone I will! I'm sorry if anyone else has experience this but one things for sure I will not spend another dollar with this establishment and the lack of customer service and reading order comprehension! Good day and good riddance! I'm not adding photos of this crap only because I already threw it in the garbage and I'm out at a restaurant cause I had company but I'm done with yall

Date of experience: February 3, 2024
Mississippi
1 review
0 helpful votes
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Order wrong again!
December 3, 2022

I waited in line to order a three piece dark meat dinner, I had to repeat my order three times then, after I got home - it was a chicken breast and it was cold! Slowest service ever!

Date of experience: December 3, 2022
Georgia
1 review
0 helpful votes
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Never again at Popeyes
August 19, 2023

Ordered 3 pc dark meat, mild combo Recieved 4 piece chicken tenders, one was barely cooked. They also charged me a upchrage for soda, which I did not order, Went to return order, manager was VERY rude. Slammed chicken in box and refused to refund upcharge, which I did not order, I will never return to that Popeyes again. Really, at this point, probably will not return to Popeyes again. This was:Popeyes on Highway 20 in Buford west of Mall of Georgia.

Date of experience: August 19, 2023
Mississippi
1 review
0 helpful votes
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Bad service
March 24, 2024

We went to 1061 Hwy 51 North Madison Ms ******* our order was cold and food was uncooked cajun Rice was spoiled and both our order was wrong for $25 this was the a disappointment and I hope no one have to go through this again.

Date of experience: March 24, 2024
Texas
1 review
0 helpful votes
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Amazing Chicken
August 13, 2022

I went into the store on Nederland it was extremely busy, the employees were extremely friendly. My order was fresh and hot. It was an amazing experience..

Date of experience: August 12, 2022
Indiana
1 review
0 helpful votes
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Customer service
June 8, 2023

The manager last night was great. Very friendly her name was Karen. Also the cashier was great. Even though short staff they came together as a team. Great job Popeyes on 6740 Indianapolis blv

Date of experience: June 8, 2023
Colorado
1 review
0 helpful votes
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Rude as hell
May 28, 2023

Everyone with the exception of one employee was rude as hell and had no social skills or manners. Regular social rejects with no hope of ever getting a decent job.

Date of experience: May 28, 2023
Canada
1 review
0 helpful votes
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Experience
August 26, 2022

Great customer service and tasty food, hygienic place, love to spent time and money there. The manager and staff has polite way to deal with customers

Date of experience: August 25, 2022
Florida
1 review
0 helpful votes
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Went to #******* gulf breeze. The manager Dennis was drunk. Food was cold and stale. They actually tried to sell me pot through the window. Should have called the police.

Date of experience: August 25, 2022
Florida
1 review
0 helpful votes
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Jackie and DeeDee did an amazing job with checking in on me to make sure I was being taken care of. Great costumer service :) I appreciate you ladies :)

Date of experience: September 29, 2022
Pennsylvania
1 review
0 helpful votes
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Everything about my Popeyes experience on Baltimore Pike was perfect. Quick and quality service, friendly and hardworking workers, and delicious food!

Date of experience: August 11, 2022
California
1 review
0 helpful votes
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Well Popeyes you know you have good chicken but the ghost chicken it don't make no sense I know I'm just one person and I have other friends that says the same the chicken is too spicy hot it's so hot you can't enjoy the chicken you need to have some regular chicken wings besides just the ghost wings maybe some people like that hot but that's too damn hot my tongue was on fire when I use the bathroom my butt was on fire and that don't make no sense I ate a couple of pieces and threw the rest away they're ridiculously hot

Date of experience: December 15, 2023
Louisiana
1 review
0 helpful votes
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Took Our Money-Refused To Give us Our Food
March 30, 2021

The Popeyes in Port Vincent, La. Took Our Money Then Told Us To Leave Without Or Food, After We Paid It Took 3 Days And All WE Got Back Was Our Money, Brittney And Sandy Do Not Take Of The Customers They Are Rude, Do Not Go To Popyes In Port Vincent!

Well after the 3 days of hell we went thru all they(Sandy The D. M.) gave us was a refund, no extra compensation for stealing our money and treating us like thieves.

The Employee(Jessica) That Gave Us Our Refund Just Basically Thru The Money At Us and Never Said Sorry or Thank you. Sore # *******

+4
Date of experience: March 30, 2021
Mississippi
1 review
0 helpful votes
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Best coustmer service
August 31, 2023

The Manager at Popeye's has the best crew. I haven't seen it in a while. I'm a coach, bringing my team there and or going myself. Mrs. Tiffney Turner, you are the best.

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
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Wednedsay march 29th i visited goldsboro store and observed the manager and a employee touching each other inappropreaite in this type of setting. I was another employee who they were he said the manager was tia and the girl that looks like a boy. This isnt a good look for the store.

Date of experience: April 2, 2023
Ohio
1 review
0 helpful votes
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FALSE ADVERTISING
February 4, 2022

WENT TO POPEYES CHICKEN AT 1928 BRICE RD REYNOLDSBURG OH FOR A 10 PIECE FAMILY MEAL DEAL WITH 2 LARGE SIDES AND 5 BISCUITS FOR 19.99.
1 WAS CHARGED 25.99 FOR A 9 PIECE WITH 2 SIDES AND 4 BISCUITS INSTEAD AND WAS TOLD THAT THEY DIDN'T OFFER THE 10 PIECE. I CALLED STORE MANAGER SHE TOLD ME THAT IT WAS NOT AVAILABLE THROUGH DRIVE-THRU. SO I CALLED CORPORATE AND WAS TOLD IT IS AN ONLINE OR MOBILE OFFER ONLY AND WHEN I ASKED WHY IT WAS NOT ON THEIR WEBSITE AS AN ONLINE ORDER ONLY OFFER I WAS TOLD "I DON'T KNOW" AND TO ORDER IT ONLINE IF I WANTED WHAT THEIR WEBSITE OFFERS

Date of experience: February 4, 2022
Canada
1 review
0 helpful votes
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Makes absolutely no sense to me that you $#*!ing idiots took out your BASIC, SUPER BASIC $#*! SANDWICH the "deluxe sandwich". Why? You can't put $#*!ing lettuce and tomatoes on your $#*!ing basic $#*!ty food

Date of experience: October 18, 2022
Washington
1 review
0 helpful votes
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Worst experience ever
August 28, 2023

We had the worst experience ever in the New circle Popeyes. The women worked there was so irresponsible and had harsh look at us, even not speaking politely. We had worse drive though ever. DO NOT RECOMMEND THIS AT ALL!

Date of experience: August 28, 2023
Washington
1 review
0 helpful votes
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The Popeyes in Shrewsbury staff is very rude. Did not give my full order and I paid for my full meal, I didn't even receive it and is very disrespectful staff at front window

Date of experience: March 10, 2024

Overview

Popeye's has a rating of 1.5 stars from 529 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 319th among Restaurants sites.

service
280
value
263
shipping
100
returns
111
quality
241
+96