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Popeye's has a rating of 1.7 stars from 541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 326th among Restaurants sites.
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3rd time in 2mos I reluctantly revisited this place and I got what I deserve I should say.
Ordered 3 wing mild and side and each time... it's 2 wings, one spicy and a leg or a breast and over cooked. The mac would contain more burned cheese as if it was from the bottom of the pot and yes...always half empty! So I took pics as I did b4 and tonight 2/4/23 9:15 pm I returned to take back order and to let them make it right!... NOPE! THE NIGHT CREW ARE YOUNG AND UNPROFESSIONAL AND THE HEAVILY TATTOOED MGR ( MAN OR WOMAN) NO DISRESPECT TO GENDER, ALONG WITH THE CREW, NO SINCE OF CUSTOMER SERVICE NOR HAIR NETS! I'VE NOTICED EACH TIME IVE VISITED THIS STORE YOU SEE MORE TALKING AND CHATTING AMONGST ONE ANOTHER AND NOT FOCUSING ON THEIR JOB... WHICH IS THEE CUSTOMERS!
First time looking forward to it so disappointed get the shrimp I was it was a group of greasy something that's potatoes or spicy and gross but the diet Coke is good
The popeys on 1999 e Sibley is one f my best. The staff is friendly and the food is excellent.their food is always nice and fresh and they don't mind dropping it for me so it can be fresh
I love this Popeyes! The food is always fresh and the price is just right and BJ has the greatest Customer Service!
Used to be good used to be more chicken Now less chicken and more greasy batter and wet meat with more dark no comparison to Chick-fil-A
I went with my family to popeyes. My son ordered chicken tenders and Mac and cheese. He got his food the chicken tenders were not cooked and the Mac and cheese was cold like it came out of the fridge. I order the chicken special and mashed potatoes my mashed potatoes were way to spicy to eat that was a waste of money. I will go somewhere else. Popeyes is off limits.
The only reason I eat Popeyes was for the Cajun rice and now you have stopped selling it again so no more Popeyes for me
Food is always great! I'd give them 5 stars if I liked being disrespected! Unfortunately you have to past their rudeness to get to the food!
I when here at 9pm and they no chicken sandwiches, tenders, mak n cheese, nasty cold fry's and all the food i got was cold and soggy
It's unbelievable how you change $#*!, then you make your review hard to summit, any way it's my last trip to your store
My food was not what I ordered they gave me someone else ordered very upset I live to far to take it back
Professional is also very friendly to free users, I plan to pay for it, pay attention to professional. From the time requirements, it is very suitable for leisure use, but I often lose it, it is very easy to use, really good
At the window at 6:16 pm I am greeted with we are only taking cash. I said fine and gave my item to be told they do not have sandwiches. I did not order one, but. Gave my cash only to get short changed $9.00. After my challenge I am told she gave me the correct change. She repeats what my change was and said it wrong again. I handed the change and receipt as she reads it back to find out she shorted me $9. No I am sorry. She left and had a nicer person finish.
Very slow thru the drive thru...once at the window, lots of workers chit chattering not working. Food is great...service is pitiful, I got the wrong order...after such a long wait.
When the food is hot it's second to none. I find myself hunting for a store with fresh hot chicken and fries. The flavor is top notch when you can find it fresh and hot.
I like Popeye's Chicken! They have been my favorite until I developed high blood pressure. I no longer can afford to consume their chicken because of health reason being specifically the extremely high sodium levels in their foods. I had to switch to another a brand that is not as salty as Popeyes. Hypertension is a huge problem in America. You can do something to keep Americans more healthy by being a leader and use less sodium in your products. Amen.
I got a Popeyes story for you, 1-6-2023, the Fort Smith AR. One on zero st. I go there and there is a long line, two people give up their place in the drive thru, so i finally get to where you order and there is a sign that says please pull up to the window, well 20 min later i get there. I was getting 3 orders for the office and they proceeded to tell me they can only take one coupon from me so i explained how long i was in line and she said sorry, so i asked to speak to her manager and she said the same thing after i explained it to her, finally the manager got me her GM and no help there either, so asked for a phone number of her supervisor, she wouldn't give it to me and said she was the GM, to which i said well your a Horrible general Manager then and she told me in a very hateful way that i could just leave and then called me a $#*!. Now im not writing this for any perks from Popeyes in any way, from this experience i am Through with this company, i wouldnt take any thing from them if they offered it. And i will tell this story to the mountain tops, now i know they wont go out of buisness from me telling of what happened to me, but i will not be silent!
These wings are the best I ve had hands diwn.i vote Popeyes should make the regular spicy chicken into ghost pepper chicken for a limited time also and keep ghost pepper wings on the menu permanently.
Drive thru order, Mark Messier Trail Edmonton, Ordered 3 piece chicken and received tenders. Side was not with order, no receipt, short on change. Taking my money and then handling food with the same pair of gloves.
Answer: I do not know that answer... except that they have to be aware of how horrible their food is. Not to worry, This will be the first and last time I eat anything from Popeye's in this lifetime!
Answer: I'm wondering why Popeyes rice tastes terrible too. I know I'm not buying it again.
Answer: Over cooked and old. Help inexperienced. I am afraid they are over paid too. Always new people on hand.