business logo of Popeye's

Popeye'sReviews 541

1.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Popeye's?
grey star
grey star
grey star
grey star
grey star

Popeye's Reviews Summary

Popeye's has a rating of 1.7 stars from 541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 326th among Restaurants sites.

service
289
value
272
shipping
101
returns
112
quality
247

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Kenneth G.
Unfollow Kenneth G.
Share Review
Report Review

HWY5 DOUGLASVILLE AND NIGHT (IMMATURE CREW)
February 4, 2023

3rd time in 2mos I reluctantly revisited this place and I got what I deserve I should say.
Ordered 3 wing mild and side and each time... it's 2 wings, one spicy and a leg or a breast and over cooked. The mac would contain more burned cheese as if it was from the bottom of the pot and yes...always half empty! So I took pics as I did b4 and tonight 2/4/23 9:15 pm I returned to take back order and to let them make it right!... NOPE! THE NIGHT CREW ARE YOUNG AND UNPROFESSIONAL AND THE HEAVILY TATTOOED MGR ( MAN OR WOMAN) NO DISRESPECT TO GENDER, ALONG WITH THE CREW, NO SINCE OF CUSTOMER SERVICE NOR HAIR NETS! I'VE NOTICED EACH TIME IVE VISITED THIS STORE YOU SEE MORE TALKING AND CHATTING AMONGST ONE ANOTHER AND NOT FOCUSING ON THEIR JOB... WHICH IS THEE CUSTOMERS!

Date of experience: February 4, 2023
New York
1 review
0 helpful votes
Follow shari s.
Unfollow shari s.
Share Review
Report Review

First time looking forward to it so disappointed get the shrimp I was it was a group of greasy something that's potatoes or spicy and gross but the diet Coke is good

Date of experience: January 31, 2023
Illinois
1 review
0 helpful votes
Follow Tito D.
Unfollow Tito D.
Share Review
Report Review

The popeys on 1999 e Sibley is one f my best. The staff is friendly and the food is excellent.their food is always nice and fresh and they don't mind dropping it for me so it can be fresh

Date of experience: January 28, 2023
Arizona
1 review
0 helpful votes
Follow Traci W.
Unfollow Traci W.
Share Review
Report Review

I love this Popeyes! The food is always fresh and the price is just right and BJ has the greatest Customer Service!

Date of experience: January 28, 2023
Florida
1 review
0 helpful votes
Follow daniel i.
Unfollow daniel i.
Share Review
Report Review

New store in coral springs
January 27, 2023

Used to be good used to be more chicken Now less chicken and more greasy batter and wet meat with more dark no comparison to Chick-fil-A

Date of experience: January 27, 2023
Utah
1 review
0 helpful votes
Follow Dan d.
Unfollow Dan d.
Share Review
Report Review

I went with my family to popeyes. My son ordered chicken tenders and Mac and cheese. He got his food the chicken tenders were not cooked and the Mac and cheese was cold like it came out of the fridge. I order the chicken special and mashed potatoes my mashed potatoes were way to spicy to eat that was a waste of money. I will go somewhere else. Popeyes is off limits.

Date of experience: January 26, 2023
Florida
1 review
0 helpful votes
Follow Kimbley C.
Unfollow Kimbley C.
Share Review
Report Review

Mad
January 26, 2023

The only reason I eat Popeyes was for the Cajun rice and now you have stopped selling it again so no more Popeyes for me

Date of experience: January 26, 2023
Colorado
1 review
0 helpful votes
Follow Gene B.
Unfollow Gene B.
Share Review
Report Review

Poor Customer Relations
January 26, 2023

Food is always great! I'd give them 5 stars if I liked being disrespected! Unfortunately you have to past their rudeness to get to the food!

Date of experience: January 26, 2023
Utah
1 review
0 helpful votes
Follow Austin E.
Unfollow Austin E.
Share Review
Report Review

Worst place every
January 25, 2023

I when here at 9pm and they no chicken sandwiches, tenders, mak n cheese, nasty cold fry's and all the food i got was cold and soggy

Date of experience: January 25, 2023
Colorado
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

It's unbelievable how you change $#*!, then you make your review hard to summit, any way it's my last trip to your store

Date of experience: January 23, 2023
Florida
1 review
0 helpful votes
Follow Tony B.
Unfollow Tony B.
Share Review
Report Review

The service was poorly
January 20, 2023

My food was not what I ordered they gave me someone else ordered very upset I live to far to take it back

Date of experience: January 20, 2023
Texas
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Good
January 19, 2023

I enjoy the chicken, and biscuits, the staff here are pretty friendly, and almost never late with my order.

Date of experience: January 18, 2023
India
3 reviews
0 helpful votes
Follow Dipak N.
Unfollow Dipak N.
Share Review
Report Review

Best site
January 16, 2023

Professional is also very friendly to free users, I plan to pay for it, pay attention to professional. From the time requirements, it is very suitable for leisure use, but I often lose it, it is very easy to use, really good

Date of experience: January 14, 2023
Washington
1 review
0 helpful votes
Follow Jim C.
Unfollow Jim C.
Share Review
Report Review

Service and food
January 12, 2023

At the window at 6:16 pm I am greeted with we are only taking cash. I said fine and gave my item to be told they do not have sandwiches. I did not order one, but. Gave my cash only to get short changed $9.00. After my challenge I am told she gave me the correct change. She repeats what my change was and said it wrong again. I handed the change and receipt as she reads it back to find out she shorted me $9. No I am sorry. She left and had a nicer person finish.

Date of experience: January 12, 2023
Arkansas
1 review
0 helpful votes
Follow sharon n.
Unfollow sharon n.
Share Review
Report Review

All play on no work
January 13, 2023

Very slow thru the drive thru...once at the window, lots of workers chit chattering not working. Food is great...service is pitiful, I got the wrong order...after such a long wait.

Date of experience: January 12, 2023
Illinois
1 review
0 helpful votes
Follow Cheryl F.
Unfollow Cheryl F.
Share Review
Report Review

Old food
January 11, 2023

When the food is hot it's second to none. I find myself hunting for a store with fresh hot chicken and fries. The flavor is top notch when you can find it fresh and hot.

Date of experience: January 11, 2023
Hawaii
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

I like Popeye's Chicken! They have been my favorite until I developed high blood pressure. I no longer can afford to consume their chicken because of health reason being specifically the extremely high sodium levels in their foods. I had to switch to another a brand that is not as salty as Popeyes. Hypertension is a huge problem in America. You can do something to keep Americans more healthy by being a leader and use less sodium in your products. Amen.

Date of experience: January 7, 2023
Arkansas
1 review
0 helpful votes
Follow mastermark h.
Unfollow mastermark h.
Share Review
Report Review

Horrible Service
January 6, 2023

I got a Popeyes story for you, 1-6-2023, the Fort Smith AR. One on zero st. I go there and there is a long line, two people give up their place in the drive thru, so i finally get to where you order and there is a sign that says please pull up to the window, well 20 min later i get there. I was getting 3 orders for the office and they proceeded to tell me they can only take one coupon from me so i explained how long i was in line and she said sorry, so i asked to speak to her manager and she said the same thing after i explained it to her, finally the manager got me her GM and no help there either, so asked for a phone number of her supervisor, she wouldn't give it to me and said she was the GM, to which i said well your a Horrible general Manager then and she told me in a very hateful way that i could just leave and then called me a $#*!. Now im not writing this for any perks from Popeyes in any way, from this experience i am Through with this company, i wouldnt take any thing from them if they offered it. And i will tell this story to the mountain tops, now i know they wont go out of buisness from me telling of what happened to me, but i will not be silent!

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Share Review
Report Review

Ghost pepper wings
January 7, 2023

These wings are the best I ve had hands diwn.i vote Popeyes should make the regular spicy chicken into ghost pepper chicken for a limited time also and keep ghost pepper wings on the menu permanently.

Date of experience: January 6, 2023
Canada
1 review
4 helpful votes
Follow D K.
Unfollow D K.
Share Review
Report Review

Not as ordered
January 3, 2023

Drive thru order, Mark Messier Trail Edmonton, Ordered 3 piece chicken and received tenders. Side was not with order, no receipt, short on change. Taking my money and then handling food with the same pair of gloves.

Date of experience: January 3, 2023