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PoolWarehouseReviews 923

3.1

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PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 3.1 stars from 923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PoolWarehouse most frequently mention customer service, sales rep and timely manner. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
148
value
140
shipping
141
returns
84
quality
124
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leslie s.
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Went into this blind, john shed the light on this. Hope its correct when it arrives. Time will tell

Date of experience: July 16, 2018
Chris J.
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Christina in customer service is the best
July 15, 2018

Christina in customer service is the best.

Date of experience: July 15, 2018
Donald R.
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Fast easy checkout & fair prices
July 14, 2018

Fast easy checkout & fair prices

Date of experience: July 14, 2018
Beverly W.
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So excited for the pool table to arrive at my son's house! Looks great and perfect for him!

Looks great

Would have paid additional to have the pool table delivered into room and assembled
Very disappointed regarding curbside delivery

Date of experience: July 12, 2018
Diana R.
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Lowest price by far
July 10, 2018

Lowest price by far.

Date of experience: July 10, 2018
Deanne M.
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Ordered our pool in February and we got in within 2 weeks. Not as easy to install as originally thought. I would make a suggestion that they tell customers to do a water table test BEFORE they buy. Had I known this I wouldn't have ordered the pool with an 8' deep end. If I had got one with 6' end we would've been fine but since hitting water we've been at a standstill and it's now July! Finally found an installer willing to help us finish. Praying we have a pool by the end of July!

Date of experience: July 9, 2018
MATTHEW C.
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Ordering was quick and easy
July 8, 2018

Ordering was quick and easy

Date of experience: July 8, 2018
Marc M.
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Great site..
July 5, 2018

Great site..

Date of experience: July 5, 2018
Rosa H.
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Very resonable prices
July 3, 2018

Very resonable prices

Date of experience: July 3, 2018
Nancy P.
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Found what i needed at best price
July 3, 2018

Found what i needed at best price. Order status is not updated which caused me to call twice. Also plastic bag for storage is too small. A 2 1/2 gallon storage bag works much better.

Thanks

Date of experience: July 3, 2018
Robert B.
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Placing an order on the website was very easy but I wanted to ask customer service a question I called at 2:00pm today and left a message and at 5:00pm still have not received a call back. Called the 800 number again and I was caller 6 and it looks like they will be closed for the day before I get to talk, guess I will go ahead and place my order.

Date of experience: July 2, 2018
Jennifer W.
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Always great service
June 29, 2018

Always great service

Date of experience: June 29, 2018
john w.
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Easy to navigate through the website
June 28, 2018

Easy to navigate through the website

Date of experience: June 28, 2018
Jeff C.
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Easy and quick
June 28, 2018

Easy and quick

Date of experience: June 28, 2018
George B.
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Very easy quick service
June 28, 2018

Very easy quick service

Date of experience: June 28, 2018
steve l.
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Absolutely great
June 26, 2018

Absolutely great

Date of experience: June 26, 2018
Heath D.
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Easy to order!
June 24, 2018

Easy to order!

Date of experience: June 24, 2018
Jim L.
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Got our pool kit in about 2 weeks, everything looks good and seems to be exactly as advertised.

Date of experience: June 23, 2018
Teri P.
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User Friendly
June 21, 2018

User Friendly

Date of experience: June 21, 2018
Terry U.
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Thanks
June 21, 2018

Thanks

Date of experience: June 21, 2018