PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
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Quick and easy to find the products you are looking for.
Easy to use website.
Quick, easy, straightforward. Hope everything else from here to receiving order is the same. Everything else was quick, easy and straightforward. What can I say a great buying experience! I'd purchase from site again and would recommend to family and friends!
Ordered our Pool Table.
Delivery company was already a week late, then showed up 2 hours after our scheduled time.
Upon opening of the boxes, that weekend, we found damage to the pieces within it. Asked nicely for an exchange of 1 of the 3 damaged pieces only to be told "It isn't Pool Warehouse fault. You shouldn't have signed for it. We can't help you."
So disappointed!
See you soon
Very helpful phone associate!
Good products
Will type more after receiving the product
Easy site to use and love the free shipping!
Easy checkout
Love that there were no taxes.
Hoping to receive missing tennis table post.
Web site very easy to use
It was super easy to place the order, now lets see how long it takes to ship...
Pool kit turned out good, took as about 3 weeks because of rain.
Good Price & Free Shipping
Easy order, glass door and door frame were broken during delivery
The reviews of the customer service that others have received from this company are great so I thought I should give them a try. I just placed my order a few minutes ago, so I hope I will be a proud customer too!
So far so good. Justin was a great help
Although we spoke directly with a PW rep. When we ordered our pool pkg, we were sold the wrong type pump for our pool. Repeated emails and calls to PW have resulted in either no response or in being directed from one person to another and never receiving any help. Price is good and quality seems fine "if" you are lucky enough to get everything right, but if you need help or have a complication you've wasted your money. I wish we'd bought locally.
Easy ordering
You guys were great. FedEx was the problem. We had a difficult time finding out where our table was, then getting it delivered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members