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Points2Shop has a rating of 2.2 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Points2Shop most frequently mention multiple accounts problems. Points2Shop ranks 38th among Points Shopping sites.
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It is a full scam. Avoid this site. I have reported them to the BBB. Do not waste your time. As soon as you try to order you get banned and you cannot access customer service.
Be careful scam site Be careful, this is a scammer website. These reviews here already indicate this. I accessed the site every day and managed to do only about 5 surveys in a few months, generally I was only able to do the ones I received in my email, I got the minimum amount to withdraw. I tried to access the website and received an invalid email and password error, I opened a ticket and received the following response from them: Hello, Thank you for getting in touch. We regret to inform you that our systems have identified activity that violates Cint's Participant Terms & Conditions for Panel Membership. As a result, we have deactivated your panelist account, and you will no longer have access to log in, participate in surveys or other research programs, or redeem any rewards. This decision was made after a comprehensive review of your account(s) by our quality team and cannot be reversed. They do not explain what these terms are and already indicate that they will not review them. This is a very common practice of scam sites, "my site, my rules, you didn't read the terms", be very careful with this site. I usually use several panels and I've had several problems, including account blocking, which have already been resolved because the site where it happened was trustworthy. I do not recommend that you use this site (Points to Shop) as you will be wasting your time and falling for a scam, as you will not receive your rewards, as there will always be a barrier making the process difficult. This site is part of Cint, but I consider Cint a reliable company because I participate in other panels and they always solve my problems, that was the only reason for using this site even with the bad reviews, it's really a shame, now I'll pay more attention to the evaluations before participating in a new panel.
They really did it. They for real blocked my account for something I didn't even do. They accuse you of bullcrap like "Read this message carefully!
- You used a proxy to complete offers or to register your account.
- You logged in from a public location like a library, university or school.
- You logged in too far from the address you have on file with us." like what the hell? I never did. I haven't even gone out. This seems so stupid to ban me the day I was expecting the visa card which I spent some time to aquire. Really sketchy. If this isn't resolved, I might not use this platform like if I can right now. I am also known as Kyle Connor but my username is "KingsManIan" on the platform. Hope they can resolve this.
Tip for consumers:
Save some time. They deem to be "cracking down on cheaters" when they mostly crack down on everyone.
Products used:
I didn't end up using anything because the banned me. I was going to get my visa card today.
This site was a great if slow way to earn points towards neat things and Amazon gift cards when I started. I really liked the peer helper who guided you and answered your questions in plain language until you made your first purchase/withdrawal. But this site has so many rules that are hard to find and security is glitchy. Supposedly someone accessed my account and changed my profile so I'm lying? They changed my race to black yet my profile picture clearly shows I'm not, come on! I can't even use the large amounts amount of points I have left because after almost 3 weeks this is still not resolved. Maybe like some People said you hit a wall and they don't want to pay, I hope not because that's just wrong. Also the tier system where you move up relies heavily on referrals so if you're not pushy don't expect to go beyond gold. Get in and get out and cash out frequently is my advice if you do this.
I'm closing my account as soon I get the 3DS game I want. Apparently they denied my order for some odd reason claiming I broke some rules. My points for the the 3DS game is accurate.
Hello Tameka,
I am very sorry to hear you wish to close your account with us. If your order was denied it was due to breaking our terms and conditions then you will need to communicate with our support administrators via a support ticket. They help you to resolve these issues so you can redeem your points for your 3DS game.
I would strongly urge you to consider keeping your account open once you redeem your 3DS game. Why settle for one 3DS game when you can have two?!
Kind Regards,
I have tried a few of these type of websites apps etc, and found points2shop to be one of the best for earning rewards. The only things stopping me from giving a 5 is that certain rewards are never restocked, I have been waiting over 6 months for the £15 iTunes giftcards to be restocked. When I contacted customer services about it (around 4 months ago) I was told they would look into it and reorder them within a week... It never happened... Also the awful customer service I have received from them time after time sometimes even receiving no response at all :( I am currently waiting for a response to a ticket I sent over 2 months ago that keeps being passed around to different staff members none of which have replied.
All of these ratings Are fake and u should not trust them. But really the site is worth a dollar a day no more no less. Once I hit 20$ I hurried and bought something then they banned me for no reason and won't tell me why. The site is not worth it.
They are not as bad as lockerz, but still beware. When I signed up, I ordered a little something with my free PTZ, and it did come, so I was pleased, so I logged back in and I was banned for logging in at my friends house. They're very strict with there rules, and I have heard from some sites, if you have a lot of PTZ, they close your account and say you broke a rule. It's okay I suppose, but not the best.
Gain trust and grow your business with customer reviews.
Points2shop is an affiliate marketing and advertising business that offers consumers points to perform certain activities (filling out surveys, playing games, using apps, etc.) which are then meant to be redeemable for products such as consumer electronics, gift cards and clothes.
Hello Anja,
I am glad to hear that you found our site a good way to earn and liked our helper system. However, I am sorry to hear about your problems resolving your account issues. We do not block accounts to avoid paying users, this does not make sense for us to do as business. As a website which relies on users completing surveys and offers we want our users to be continue completing these. If we were to deliberately block valid users we would essentially be blocking our own income as a business. We want to pay out to our users so they know our site is valid and they keep returning to complete more surveys. I would encourage you to return to Points2shop and reply to your support ticket. Our support team will help you fix your account issues so you can continue to use your account.
The rules of our site can be found in our terms and conditions which is easily accessible by scrolling to the bottom of the page. We do also have additional rules for our shout box which can be found in the discussion forum, or a moderator can easily provide you with a link to them upon request. Our honour level system does require users to refer new members to the site to reach the higher honour levels. This is because the higher honour levels reflect the time and commitment a user has given to the points2shop community.
I do hope that you will return to Points2shop to resolve your account issues. We would very much like to welcome you back to our community.
Kind Regards,