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Anja W.

Contributor Level

Total Points
84

1 Review by Anja

  • Points2Shop

7/4/16

This site was a great if slow way to earn points towards neat things and Amazon gift cards when I started. I really liked the peer helper who guided you and answered your questions in plain language until you made your first purchase/withdrawal. But this site has so many rules that are hard to find and security is glitchy. Supposedly someone accessed my account and changed my profile so I'm lying? They changed my race to black yet my profile picture clearly shows I'm not, come on! I can't even use the large amounts amount of points I have left because after almost 3 weeks this is still not resolved. Maybe like some People said you hit a wall and they don't want to pay, I hope not because that's just wrong. Also the tier system where you move up relies heavily on referrals so if you're not pushy don't expect to go beyond gold. Get in and get out and cash out frequently is my advice if you do this.

Thumbnail of user jannad1
Janna D. – Points2Shop Rep

Hello Anja,

I am glad to hear that you found our site a good way to earn and liked our helper system. However, I am sorry to hear about your problems resolving your account issues. We do not block accounts to avoid paying users, this does not make sense for us to do as business. As a website which relies on users completing surveys and offers we want our users to be continue completing these. If we were to deliberately block valid users we would essentially be blocking our own income as a business. We want to pay out to our users so they know our site is valid and they keep returning to complete more surveys. I would encourage you to return to Points2shop and reply to your support ticket. Our support team will help you fix your account issues so you can continue to use your account.

The rules of our site can be found in our terms and conditions which is easily accessible by scrolling to the bottom of the page. We do also have additional rules for our shout box which can be found in the discussion forum, or a moderator can easily provide you with a link to them upon request. Our honour level system does require users to refer new members to the site to reach the higher honour levels. This is because the higher honour levels reflect the time and commitment a user has given to the points2shop community.

I do hope that you will return to Points2shop to resolve your account issues. We would very much like to welcome you back to our community.

Kind Regards,

Anja Has Earned 4 Votes

Anja W.'s review of Points2Shop earned 4 Very Helpful votes

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