• Plus Protections

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Overview

Plus Protections has a rating of 1 star from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Plus Protections ranks 749th among Clothing Other sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    6
  • Quality
    7
See all photos
How would you rate Plus Protections?
Top Critical Review

“Trash ahoes”

Juanita R.
3/7/22

I got the tennis shoes today, they don't look authentic at all. They came wrapped up in plastic wrap, no box, that ought to tell u something, they take pictures of American made products and then copy the merchandise and sell it as such. There was no return address on the package, I've sent Plus Protection emails wanting a refund. I ordered a 7 and 1/2 and I got an 8, when u put them on, it feels like u are wearing a box, not pliable at all, I wouldn't buy from them again. Check out the places u buy from. I payed 43.00 for these and supposedly they were on sale Suppose to be $90.00, right. I demand a refund. My next stop, Better Business Bureau

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user juanitar123
1 review
3 helpful votes
March 7th, 2022

I got the tennis shoes today, they don't look authentic at all. They came wrapped up in plastic wrap, no box, that ought to tell u something, they take pictures of American made products and then copy the merchandise and sell it as such. There was no return address on the package, I've sent Plus Protection emails wanting a refund. I ordered a 7 and 1/2 and I got an 8, when u put them on, it feels like u are wearing a box, not pliable at all, I wouldn't buy from them again. Check out the places u buy from. I payed 43.00 for these and supposedly they were on sale Suppose to be $90.00, right. I demand a refund. My next stop, Better Business Bureau

Tip for consumers:
Check who u buy from a lot of times it’s a crap store , Chinese products are not what they portray them to be

Products used:
None

Service
Value
Shipping
Quality
Thumbnail of user terries104
1 review
2 helpful votes
July 22nd, 2022

I ORDERED 2 PAIR OF THEIR "ORTHOPEDIC DIABETIC SANDALS" ADVERTISED ON PINTEREST. BOTH PAIR WERE A JOKE, NOTHING LIKE THE ADVERTISEMENT AND NO RETURN ADDRESS ON LABEL, DISPUTED WITH MY BANK AND WAITING. DOLLAR STORES IN THE U.S.A. SELL MUCH BETTER QUALITY THAN THIS AND I PAID $37.00 FOR FLIP FLOPS AND $45.00 FOR A PAIR OF SLIP ON'S. IT SHOULD BE ILLEGAL FOR THESE "SPAM COMPANIES" TO CONTINUE SELLING IN THE U.S.A. WITH ALL THE NEGATIVE REVIEWS IT OBVIOUS, IT'S FRAUD!

Tip for consumers:
DON'T USE THIS SITE!

Products used:
orthopedic diabetic sandals 2 pairs

Thumbnail of user natrinal
1 review
2 helpful votes
August 7th, 2022

The picture and advertisement do not match the real product. Amazon needs to stop supporting this company and other CHINESE COMPANIES ACROSS THE BORDER. The receive payment and don't if want their product back because they know full well the the are worthless products.The slipper were toooo small and cheaply made. I contacted company the offered to refund less than 1/2 the purchase price and said keep the shoes. They know

Tip for consumers:
Do not purchase anything from them I wished I had researched the company. This is not the first time the overseas purchases disappointed

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user vivianel3
2 reviews
3 helpful votes
June 15th, 2022
Verified purchase

Like previous reviewers. I feel scammed. Was also excited by images and promise of arch support and comfort. Also received just wrapped in silver plastic. Shoes made of Cheap plastic with hard flat soles and no support whatsoever. Front doesn't even cover much of foot as in pictures. Shoes don't look anything like the images, only cheap imitations. I too am glad I didn't order 2 pairs for a discount. Their website has a Singapore address, probably fake. The website had a string of super positive reviews, also fake, and nowhere I could find to write my own. Their returns policy was conditional on not having opened the package. What a joke! I sent them an email calling them out for being scammers. Reply was from someone in China not Singapore. It gets better. Their images and content are taken straight out of another website found when I googled "Super Soft Women's Walking Shoes". Probably the genuine website but then who really knows? Won't try sending back for a refund as I would lose even more money on postage and won't get my money back anyway. Of that I am sure. Just lost $54 USD, who knows how much in AUD. Never again buying shoes online from dodgy websites no matter how comfortable or appealing they look. Ad had popped up on Pinterest. BTW I could not rate the "value" or "quality" as there is no "0" as an option.

Tip for consumers:
After checking for advice online I recommend you write the name of the product advertised then google this for other websites selling the same thing. Plagiarised images is one good sign of a fraudulent website. Also the URL if doesn’t look right. Better still go through a known or reputable retailer!

Products used:
Shoes

Thumbnail of user cp363
1 review
1 helpful vote
April 28th, 2022

Be oo have a genetic problem that causes joint dislocations and deformity, not to mention severe and constant pain in my feet, knees, hips, and spine, I was excited when I saw the claims from this company. When they finally arrived 2 months later, I was sorely disappointed. The only positive I can say is that they are lightweight and thank god I didn't buy multiple pair. There is ZERO insole. Just the hard plastic of the soles. ZERO arch support, it's completely flat inside. The canvas uppers will do ZERO for bunion reformation. I actually had to buy separate Dr Scholls most expensive insoles with arch support to make them partially useable. Not comfortable at all I'm only keeping them because of the hassle returning others have mentioned. So, all I get for my original $59 plus $45 added for insoles is a pair of uncomfortable shoes I can get away with for dress but only if there's not much walking. Don't waste your money.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user tammyg508
1 review
1 helpful vote
May 23rd, 2022

I waited 2 weeks for 4 pairs saddles never received its over 130.00 there's noone to speak to about refund of money. What kind company is this?

Tip for consumers:
Stay clear of this company frustrated 130. Got nothing

Products used:
Got nothing

Thumbnail of user jeffm1084
2 reviews
29 helpful votes
July 19th, 2021

My wife bought a pair of sandals from Plus Protections. When they finally arrived they were too small. Communication was good with customer service but they like to excoriate you before offering exchanges only. Which wouldn't be so bad but you have to send the products back to China. Our experience with sending and receiving items from or to China has been negative in the past so we decided to give the sandals to a family member. They use a return address in NJ on shipping package, but its really in China. No correspondence in the packaging regarding returning the merchandise or a receipt.

Tip for consumers:
Try to see where internet companies are based. The closer to your home the better. Beware of tricky return policies as well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiah1526
1 review
1 helpful vote
May 5th, 2022

First off they are not orthopedic support sandal in any way. They are a light weight no big deal thin sole sandal that's worth about $7. Total false advertisement.

Tip for consumers:
Don't buy.

Products used:
Orthopedic sandals

Service
Value
Shipping
Returns
Quality
Thumbnail of user samantham1305
1 review
1 helpful vote
August 3rd, 2022

Horrible horrible horrible! Would not recommend to anyone! Tricky return policy; you have to have the original packaging to return, yet they send you the product wrapped up in masking tape. Cannot return if wrong size! Don't order from here, cheap material, you're better off finding better shoes, sandals, elsewhere!

Thumbnail of user angelaj979
1 review
2 helpful votes
March 28th, 2022

I don't know what these shoes are made of, but they smell awful. The soles of the sandals are very hard and the material made my feet burn. I've sent them an email about the problem, but I'm sure I will get nothing out of it.

Thumbnail of user jamesb7809
1 review
0 helpful votes
February 24th, 2023

Bought snap-on teeth got charged for three sets
Return the package when it arrived they denied getting it kept the money could not talk to a real person what a scam

Tip for consumers:
Review the company before you buy

Products used:
Snap-on dentures

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferp2374
1 review
1 helpful vote
August 18th, 2022

Overall rating minus 1,000,000.
I bought two pairs of shoes and they did not match the photographs as advertised. I am unable to rate the quality - save to say that it is the worst example of trash that I have ever seen and this is most disappointing. I attempted to return the shoes and was informed that I would have to send them back to China because their US office is currently closed or that I may keep the shoes and they would refund 80% of the purchase price. I opted for the latter. I received an email stating that they had refunded my account however, after sending at least 20 requests for proof of payment I have not yet received a refund and neither have I received proof of payment. When I press them for proof of payment they constantly send mail stating that they have refunded my account and I should check with my bank. THIS IS A SCAM - BEWARE DO NOT PURCHASE ANYTHING FROM THIS WEBSITE!

Tip for consumers:
The items delivered do not match the advertised items. Customer service is shocking and non-attentive. I do believe this is a scam.

Products used:
None

Service
Value
Shipping
Returns
Quality

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