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From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.5 stars from 3,097 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
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The fastest and most efficient trading site for me. Rules can be a lil to strict but I always get orders fine.
Had a smooth transaction with playerauctions. Excellent customer support.
Thanks a lot for this, Jamir! Much appreciated.
Selling on Playerauctions was a breeze. The platform provides a secure and reliable environment for sellers to connect with buyers. I was able to list my items quickly and easily, and I received multiple offers within a short period of time.
The payment process was smooth and hassle-free, and I appreciated the constant communication from the buyer. Definitely check out the site for those who have extra gaming stuff to sell.
Thank you very much for your continued stay as a valued seller, Gustavo; we wish you all the best in your future offers!
Great experience with playerauctions! Fast and reliable service. Highly recommend.^^
Thank you so much for the rating and recommendation, Anderson. :)
7/11 UPDATE: After complaining on TrustPilot, BBB, and SiteJabber, PlayerAuctions finally read my support case and issued the refund. I am still unhappy since this has consumed a lot of time, sending evidence repeatedly to their robotic support team until someone bothered to actually read my evidence and messages.
I wish PlayerAuctions all the best, but I don't want to risk my money on the platform until they invest in more training for their customer support team and consumer protections against fraud.
I am a native English speaker, all of my communications were clear and respectful until they repeatedly ignored my messages and deferred responsibilities. The only requirement was empathy and to actually read the support case information provided. I hope PlayerAuctions takes this feedback to heart. It shouldn't require me to jump through numerous hopes for them to actually read my message and find the correct resolution.
A chargeback costs me time. It costs PlayerAuctions upwards of $100 per transaction. I expect far better from a platform with 4.3 stars on Trustpilot.
--- Historical Review ---
DO NOT USE PLAYER AUCTIONS. Garbage company full of crooked employees.
Shame on the employees for working for a disgusting company.
Sent them evidence TWICE and "John" and "Bryan" from the customer support team refuse to acknowledge evidence in my favor. Read my support case please, otherwise, you're not really acting fairly for customers.
Hi Independent P,
Your case is still being reviewed. I understand that you would like the resolution to be faster, but kindly note that the support team never "refused" your case and this is still being taken care of in your ticket. In fact, our agents are asking you for information about the order.
Please note that this comes in light of the fact that your order does not come with after-sale protection, which is a requirement for after-sale support. Further, you were refunded on a prior order back in June, which proves our system is able to assist you.
Kindly give us some time to work through this as cases can reach several days to weeks. Your case isn't closed yet and it's being handled.
Regards,
Richard
Sublime experience buying gold at playerauctions. Reliable and fast service. Highly recommend.
Thanks a lot for the positive rating and feedback, Johnny!
Had a fantastic experience purchasing here.
The selection of items available was extensive, and I easily found what I was looking for. The transaction process was simple and secure, providing me with peace of mind. The customer service was outstanding, with the team going beyond what's needed to assist me throughout the process. The delivery of my purchase was prompt, and the item arrived exactly as described.
Very satisfied.
Thank you for the very kind sentiments, Delfin! We really appreciate this.
Couldn't be happier with my gold purchase from playerauctions. The process was smooth and secure. Thank you!
Thank you very much for this, Tony; enjoy your new stock of gold!
There my go-to platform for buying accounts. Never had any issues with my purchases.
Many thanks for the kind review, Nicky!
I've been a loyal customer of Playerauctions (at least I think I am lmao) for years and have always been satisfied with my purchases. Orders are always high quality and the customer service is excellent.
You truly are; thank you very much for the continued purchases and kind review, Jakesh. :)
Good experience buying account here. The process was smooth and the account I purchased was exactly as described. Thumbs up!
Thank you very much for this, Alan. :)
Hello Richard,
I hope this message finds you well. I am writing to bring to your attention the recent suspension of my account on PlayerAuctions. I must express my disappointment as this suspension was implemented without any prior communication or explanation.
It appears that the reason behind the suspension is attributed to a high number of disputes. However, I would like to highlight that our dispute rate has actually decreased by 30% recently, while our sales have nearly doubled. This leads me to question the validity of the suspension and the underlying issue at hand.
I would like to emphasize that I am one of the largest account sellers on the platform, and it is disheartening to feel targeted without any justifiable cause. Additionally, it is worth noting that I have not sold any Fortnite accounts since my previous suspension.
During my communication with support, they mentioned three disputed orders as the basis for the suspension. However, I want to clarify that two of these disputes were not caused by any fault on my part, and the third one has been successfully resolved.
Considering the high volume of transactions we handle daily, with approximately 600-700 customers served, including 150-180 on PlayerAuctions specifically, occasional mistakes are inevitable. However, it is crucial to recognize that these instances do not represent the overall quality of our services.
I kindly request your intervention in this matter and ask for a thorough review of my account's suspension. I believe that once the facts are considered, it will become evident that the suspension was unjustified.
Thank you for your attention and understanding.
Best regards,
CSGOSMURFKINGS
#**************
Hi CSGosmurfkings,
This was already brought up to our team last Monday and there was already an update.
Please note that this was never initiated without prior warning; we've sent more than 5 emails on different dates and your account was also already suspended before (and that one came with a warning). Kindly check our updated message to you as thoroughly as possible for more details about this; thank you.
Regards,
Richard
The seller was reliable and the item arrived quickly. 5 stars for their excellent service! Buying from them again.
Thank you very much for the awesome rating and recommendation, Denzie!
I had a fantastic experience. The selection of items available was extensive, and I easily found what I was looking for.
The transaction process was simple and secure, providing me with peace of mind. The customer service was outstanding, with the team going above and beyond to assist me throughout the process.
The delivery of my purchase was prompt, and the item arrived exactly as described. Definitely one for the books, I am coming back here that's for sure.
Thank you so much for the wonderful and detailed review, Casey. We hope you thoroughly enjoy your purchase! Happy gaming. :)
Made buying items a breeze! The process was smooth and the customer support was top-notch. Highly recommend it.
Happy to know it was smooth and easy, Alexander. Thanks a lot!
Got myself an account and was pleasantly surprised by the variety of options available. Can definately recommend
Thank you very much for this, Harrold! We're very happy to know that you found what you're looking for. :)
I had an amazing experience buying game items from PlayerAuctions. The site is very user-friendly and easy to navigate.
The customer support team is also very helpful and responsive. I received my items within a few hours of making the purchase.
I will definitely visit and purchase from the site again if I need more items for my game. Thanks.
Thank you so much for the kind and positive review regarding your item purchase, Erick! Happy gaming!
Bought a WoW account from PlayerAuctions. Super easy and quick transaction. Great customer service too!^_^
Thank you very much for the appreciation and positive review, Victor! Enjoy your new WoW account!
I've used PlayerAuctions multiple times and have never been disappointed. They have a great selection and their customer support is top-notch. Pro-tip: read the instructions carefully.
Thank you very much for the continued support and pro-tip, Justin!
I was hesitant to use the site at first, but I'm glad I did.
I got a great deal on in-game currency and the transaction was secure.
Thank you very much for the trust, Warren. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the kind feedback and for bearing with our verification process, Russell; much appreciated.