Placetochat

Dear Harry,

Thank you for the review!

We are glad that you chose our platform and we cannot wait to hear more of your feedback once you gain more experience on our website.

Please note that people of various ages are using our online communication platform and you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Follow your heart and you will definitely find your friend on our website.

Please feel free to contact us via Support@PlaceToChat.com if you have any questions related to our service.

We will be happy to assist you.

Kind regards,
PlaceToChat Customer Support

Dear Joe,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind members like you make our job a pleasure.

We will be glad to assist you in case of any additional questions. Please contact us via support@PlaceToChat.com if any assistance is needed.

Kind Regards,
PlaceToChat Customer Support

Dear Alex,
Thank you so much for taking the time to leave us this amazing review!

We are so happy to hear that you are enjoying the experience overall.

We put customer experience and satisfaction as our main priority, and your review reaffirms the hard work we put in every day.

Feel free to reach us via support@placetochat.com email at anytime. We are always at your service!

Best regards,
Placetochat Customer Support

Dear User,

Thank you for sharing your feedback with us!

Unfortunately, your inquiry didn't provide us with sufficient information in order to help you and we are afraid we did not receive your feedback in full. We want you to be satisfied with the service we provide, please let us know if you need our assistance with something.

Please feel free to reach us via support@placetochat.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Best Wishes,
PlaceToChat Customer Support

Dear Mit,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind members like you make our job a pleasure.

We will be glad to assist you in case of any additional questions. Please contact us via support@PlaceToChat.com if any assistance is needed.

Kind Regards,
PlaceToChat Customer Support

Dear Bill,

Thank you for the feedback!

We would like to inform you, that there are no such options as contact exchange or real meeting on our website. Although, it is still possible to exchange contact details via chat with your penfriend, it is up to every member to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted member decides for themselves when they are ready to move forward.

Please contact us via support@PlaceToChat.com in case any questions arise, we’ll be happy to help you.

Best Regards,
PlaceToChat Customer Support

Dear Alieu,

Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@placetochat.com in order to learn the details.

Have a great time on our platform!

Best Regards,
Support Team Placetochat

Dear Mike,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@placetochat.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@placetochat.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Placetochat Support Team

Dear Kent!

Thank you that you took the time to highlight this problem

First of all, let me please inform you that it is still possible to exchange contact details via chat with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication.

Did you receive any kind of error from the side of the website?

Please, tell us more via support@placetochat.com and we will be glad to help you.

We are waiting for your reply!

Best regards,
PlaceToChat Customer Support