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PinterestReviews 481

1.9

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Pinterest Reviews Summary

Pinterest has a rating of 1.9 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 494th among Social Network sites.

service
74
value
62
shipping
30
returns
31
quality
64
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GB
1 review
8 helpful votes
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Filthy
March 5, 2017

I have had the same problem as Sue e. The filthy porn that pops up is disgusting, I have emailed a complaint and am now awaiting a reply. The disgusting photos and videos are truly shocking. I was only looking at hair styles if I wanted to look at men masterbating then I'd go on a porn site.

Date of experience: March 5, 2017
Turkiye
1 review
23 helpful votes
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I collect recipes and conscientiously wrote notes on the pins on hundreds of them which I had cooked and adjusted the ingredients. Then Pinterest hid my notes so I could not easily access them. Then they changed the format and gave us a TRIED button. I used this to easily see what I had cooked and adjusted. I had over 100 Tried notes. Now they are gone and all my hard work lost again. I had 4 Hidden Boards with my personal favourite recipes. They are now removed with no mention so that I had time to save the contents. Pinterest cannot be trusted. I look fwd to someone building a better platform. Pinterest sucks.

Date of experience: March 1, 2017
Canada
1 review
11 helpful votes
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Crappyservice
March 1, 2017

I've had pinterest for not that long and they susPender it for not reason. I've been suspend for a month now and I've emailed them constantly as in every 3 days. They don't reply to my emails and questionss and they seem to just ignore you. I'm very frustrated with them and I feel that they should improve their service

Date of experience: March 1, 2017
Australia
1 review
7 helpful votes
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I thought Pinterest was for idea sharing, and it used to be great, but now it is all ads and sex sites! Not happy!

Date of experience: February 27, 2017
South Africa
1 review
11 helpful votes
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Bad service
February 25, 2017

I have been stuggling for 3 days to access my account. Will no longer use this app... deleting it
Going back to using just google, much better

Date of experience: February 25, 2017
Florida
1 review
29 helpful votes
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Having had several accounts over the past years, each one has become progressively featureless. More accurately features being removed. After having ANOTHER of my accounts closed for no reason (though claiming to be a content policy infraction) and without warning, I started another account. As you can imagine, I am acutely aware of their content policies. However, when creating an account this time, it appears that the descriptions of the pins, the source board, the number of likes and the number of pins have all been removed. All you get now is a picture. It's fricking annoying to say the least, missing information that I used to find very useful. So, now on my home feed, I can't review pins and click on the ones that I might find interesting without actually clicking on it to determine if it is of interest to me. That is about as stupid as I can imagine. What is this turning into, Google Images? I WISH there was a viable alternative to Pinterest and I'd be on it like white on rice. Coupled with the implanted ads (which you can't readily see anymore) and the suggested for you crap that doesn't actually apply, this is one broken platform. It is no longer in the best interest of the end user. It is merely another advertising platform in which they coral users into viewing products they don't care about. Somebody with the bucks and the brains needs to create a Pinterest killer!

Date of experience: February 16, 2017
Mississippi
1 review
22 helpful votes
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Fishy company
February 16, 2017

I've done as much research into this company as humanly possible because everything they've done for the past year or so has not made sense. They've blatantly run off their user base, flooded the AppStore and Google Play with the most ridiculous fake reviews and implemented changes in increments to batches of customers at a time. I've learned who a major investor is and a lot has fallen into place. From reading employee reviews things are really going down fast. Find something else to do with your time. This is a duplicitous, deceitful operation.

Date of experience: February 16, 2017
Florida
1 review
22 helpful votes
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You're losing people with all of your changes. I've overheard so many people talking about how they used to literally spend hrs on it & now no longer even use it. The "picked for you", the pins that are actually ads, now we can no longer even see the pins due to the white circles. Please review & remove at least some of your changes before you lose all of your faithful followers.

Date of experience: February 11, 2017
Texas
1 review
10 helpful votes
Follow A B.
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The related ideas update puts this large circle over everything and you can't see the pins on a phone. One of their last updates puts their logo so large on photos you can't see them. All these updates make it less and less convenient and more annoying every time. Why can't they stop while they are ahead, and maybe just work on their horrible algorithms that continuously suggest things you've already pinned.

Date of experience: February 8, 2017
Canada
1 review
5 helpful votes
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Very Poor access
February 3, 2017

Unable to submit requests to access special topics of interest. Very poorly done Unable to type in requests, when you do pinterest format goes to different topic. Cake central not as aggravating as pinterest.

Date of experience: February 3, 2017
Singapore
2 reviews
1 helpful vote
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My fav collections
January 26, 2017

Create a category and start pinning everything interesting that falls into it for you. Its just that simple. Save just a beatiful photo, or a great design you might use later when you got some spare money. The only thing you need an invite to join =/

Date of experience: January 25, 2017
New York
1 review
10 helpful votes
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Random Standards
January 23, 2017

I agree that Pinterest should not be a porn site but they are so random about who they suspend. It is all based on who complains. Therefore someone who pins blatant porn gets away with it because no one complains but genuine art can get you suspended just because a few people want to complain.

Date of experience: January 23, 2017
Georgia
1 review
15 helpful votes
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I used to love Pinterest... spent way too much time on it looking for great ideas! Well thankfully Pinterest cured me of that with their constant "picked for you"! Pinterest tells you that you can change what you see in your settings. True... you can change it but it does NOT do anything!

Date of experience: January 15, 2017
Germany
2 reviews
28 helpful votes
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$#@!
January 13, 2017

My account has been suspended and I have no f###### clue why?!?! 'Customer Support' just send me a stupid mail with their TOS. BTW, I did not violate them. Thanks for nothing, Pinterest!

Date of experience: January 13, 2017
Washington
1 review
17 helpful votes
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Honestly I used to get excited and spent hours and hours on here. But with so many changes its difficult to see who likes the pins, my number of pins gone, nothing new except a lot of advertising. So disappointed. This was my life - haha that's sad but true. I can hardly get on there now. Why did they mess with a great thing?

Date of experience: January 12, 2017
Montana
4 reviews
9 helpful votes
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I used to love Pinterest, but I have to say I'm really starting to hate it. The pop-up advertisements are taking over and really making my experience unenjoyable. Ads which cover the majority of the photos or blogs, which take forever to load and freeze the page, and not just one time, but multiple times on the same article or blog. It's out of control. Do an unobtrusive side bar, if you must, that doesn't freeze the page or make it load slowly and let us get back to enjoying your site.

Date of experience: January 4, 2017
Maine
1 review
20 helpful votes
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Making a good thing bad.
December 27, 2016

The changes over the past year have made the site almost unusable. I truly wish that Pinterest would stop tinkering with what used to be a good site.

I am currently boycotting the Notifications section until they return it to the prior format; the new one is simply too wordy and unreadable.

I also wish they would give users multiple-choice options for viewing things, such as the recent change on Board covers -- I would rather have the old format of just one thumbnail instead of the multiple thumbnails which take forever to load and make my homepage too busy visually.

They are making a good product terrible. JUST STOP TINKERING WITH IT!

Date of experience: December 27, 2016
District of Columbia
8 reviews
10 helpful votes
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Never again.
December 20, 2016

I used to like Pinterest. I saved cute images, I loved DIY ideas I found there, and the best part about it was that I didn't need to browse tons of websites to find ideas for handmade jewelry or home decorations. Now everything changed! Pinterest is just a database of links with images attached to them!
Another part is emails. Pinterest sends pin suggestions in emails. Those suggestions are not clickable and I have no clue how to find them on Pinterest. Plus, they are way off: they never ever guessed what I might like plus they keep sending the same pins over and over.

Date of experience: December 20, 2016
Illinois
1 review
22 helpful votes
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Suspended account
December 18, 2016

After being on the site and loading over 20 k pins, my account has been suspended and I have no idea why. I contacted support over a week ago and have yet to get a response. I did get two follow up e mails asking me to rate their support. I can't rate what I have not received. Think before you fall in love with this site, because it will break your heart in the end. I have deleted their site from my devices and have no intentions of going back.

Date of experience: December 18, 2016
Alabama
1 review
17 helpful votes
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Pinterest has changed! You used to get notifications every time someone liked or saved your pin or made a comment on your board, or started following you. Now all you get are these once a day notifications telling you in the shortest description possible, the amount of people who liked or saved your pins, or how many people followed you. It really doesn't show you who they are! And the covers of your boards aren't large like they used to be, they look kind of squished. There have been alot of changes! I just liked it better the way it was!

Date of experience: December 10, 2016

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