I've been ordering my contacts from this site for years and I've yet to be disappointed. I only wish they could process and ship the contacts faster. I recommend this site to everyone.
I purchased contacts for Halloween wear. The customer service with PinkyParadise is very helpful and kind. My contacts came and were amazing, brilliant vibrant color and easy to wear all day.
Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3
I bought red lenses about a year ago, and I was really happy with the service and the quality. The arrived really soon and they worked even in really dark eyes.
Awww we are eagerly waiting to serve you again and thanks for the support!
Pinky Paradise is horrible. They sent me a pair of contacts in which one was torn and absolutely REFUSED to replace ONE CONTACT. I had to pay $10 for one unit of contact even thought they were the ones who sent it to me torn. They blamed and suspected me of ripping it. NEVER BUY FROM THEM. Any normal company would have replaced the contact without hesitation.
Tl: Dr NEVER BUY FROM PINKY PARADISE. THEY ARE SCAMMERS.
Dear Mohammad,
Please accept our sincerest apology.
For your kind information, your order was placed 76 days ago and the grace period for the lenses starts from the day of the products arrived in the hand of customers.
It is the responsibility of the customer to handle the soft lenses carefully as the tendency to torn apart is high.
Although we have requested you to pay for the 1unit of lens, we did offer you free shipping for the replacement as a compensation for this matter.
We sincerely need your understanding that we are not scammers and we will do our best to solve this issue as agreed by both us.
Thanks.
FAST SHIPPING, GREAT PACKING BUT MOST OF ALL HIGH QUALITY AND VERY WIDE VARIETY OF CONTACT LENSES AT VERY AFFORDABLE PRICES. LOVE ONLINE SHOPPING HERE FOR ALL MY CONTACT LENSES. Order ID number *******
Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3
I love these lenses! They're so nice to use. I'm not used to wearing contacts so I had a hard time at first but once I got it figured out, it was awesome!
Thank you so much for your kind words. Looking forward for more business with u ♥︎
Whenever I talk about coloured contacts or even suggest where to buy them, I ALWAYS recommend PinkyParadise! They have the best selection and are an easy to navigate website, perfect for any beginner to advanced costumer, cosplayer, or makeup artist!
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
I would like to rate with a ZERO. I bought 2 pair of prescribed contact lenses. My eyes have different diopters, and the difference is 0.5.
1 Pair was good, but another had some problems: actual diopters didn't fit the written ones (the right contact lense felt better on the left eye. Left, ofc, didn't help at all). I had to waste a lot of my personal time, trying to prove that I'm not an idiot and know how to use contact lenses, and know the difference between irritstion and wrong diopters. They agreed to refund (at first replace with the same lenses. But what the point if the can be deffective again?!) Only after I offered to also pay my bill for ophthalmologist, which will officially proove my words.
But it's still not the end. They're trying to refund only ONE! Contact lense, because I said that another FELT as -2.25, which I ordered, and which wasn't -2.25 at all.
So now I'm thinking about getting a lawyer.
Never deal with these greedy time wasters.
Hi Elle,
We sincerely apologize for the inconvenience caused,
After reading through the email conversation with our customer service team, we found that the initial complaint was regarding one of the lens you purchase causes discomfort and blurriness.
We are so sorry if you feel like you have wasted your personal time answering the standard procedure for defect cases, as it is compulsory to avoid fraud complaints. Furthermore, you are our first time customer where we do not have any previous details regarding your usage of lenses.
Back to the case, we offered you the replacement/ refund for 1 unit of the lens because the defect form you have filled up shows that you are having problem with 1 unit of lens only.
We have emailed you with the solution for this matter and hope you can reply the soonest.
Again, please accept our sincerest apology and we really appreciate your kind understanding.
Thanks.
I tried ordering contacts in my prescription over a month ago so I could have them by a certain date. This company has been going back and forth with me with new problems with the order.
At first they refused go contact my Dr via fax or phone and my Dr does not have email. They insisted on the paper prescription from me which was a huge hassle to aquire. I finally get it and they started down this road that my contacts will be slightly different in color but noticeable enough to be obvious to others.
I told them several times I'm fine with that because I would only be wearing one at a time and to urgently send them out because delivery takes weeks and my event is approaching fast.
They finally agreed to send the "slightly" mismatched color contacts as agreed. Days go by and now they are telling me it's not a slight color difference but a hole size in the mesh of the pupil difference and it's very obvious.
I don't think this company planned to ever work on this order and was hoping to frustrate me enough to cancel the order as they already tried that at the beginning.
Now it's too late to order contacts elsewhere for my event, they screwed me over. Thanks alot for nothing.
Hi,
First we would like to express our deepest regret for the inconvenience caused by this unintentional inconveniences.
Please be informed that after receiving your order we have tried to reach your optometrist and verify the prescription you have selected. This is because we are complying with the ’Fairness to Contact Lens Consumers Act (FCLA)’ that our USA customer eye prescription must be verified by their licensed prescriber /optometrist, before we could sell them the prescribed/non-prescribed lenses.
After the verification process we found that the lens you have selected cannot be matched due to the design difference. This is due to the difference in the prescription that we have received from our manufacturer.In our attempt to serve you better and retain you as one of our valuable customers, we are going to give you with 50% coupon code.
We hope you find these actions satisfactory and up to your expectations. This is the least that we can do to address the unintentional inconveniences that we caused.
Please always share your feedback with us; this is how we keep learning and improving.
Thanks and apologies for any inconveniences.
I really like all of their contacts. They are super comfortable for long wear. The color on the lenses is really vibrant and opaque. They are one of the best contacts I've had an opportunity to use.
Thank you so much for your kind words. Looking forward for more business with u <3
Pinky Paradise is my go to for cosplay contacts. They are so comfortable and the images on the site look exactly like the contacts in person. PLUS they are very affordable.
Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3
I shop from here since I was 16. Now I'm 22 and I still love it.
Prices are low, quality is high and the customer service is really kind and helpful.
Buy from here! You won't regret it ;)
The lenses I have received in the past were great and felt comfy to wear. It was like they weren't even there. They also looked super cute and were an overall 10/10
Thanks for your continued support! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.
This place is amazing. They are super comfortable and affordable. They are super bright when it comes to colors leaving little to no natural eye color behind
Thank you so much for your kind words. Looking forward for more business with u ♥︎
I purchased two different lenses as I wasn't sure which was the better color of green, EOS Pop C Dark Green and G&G Big DM23 Green. Both were a little darker than I wanted but they are still beautiful. I find however that I need to put eyedrops in every few hours otherwise my eyes get dry and irritated. I'm a daily contact lenses wearer and I don't need to do this with my normal contacts. I still find them perfect for costumes though. Photo attached is of Monika from Doki Doki Literature Club wearing G&G Big DM23 Green.
Thank you so much for your your constructive feedback. Looking forward for more business with u <3
Really nice lenses! Shipping was fast and they are super super super comfortable on my dry sensitive eyes! Will order more for sure :) my order id was: *******
Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3
My diameter is 14.2 I bought 14.0 they were perfect I am very pleased with my purchase
I will order again
Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.
I love this company so much it makes being almost blind fun I live your contacts and I appreciate you all helping me to see my favorite ones are Vassen rainbow eyes grayish blue I get so many compliments and people always think their my real eyes. I will always shop here and I would right now if I had some funds because I really need some new ones I also love that you all have great customer servive thank you! Side Not I would upload a photo but it won't let me so I'm sad bout that I really wanted you all to see me lol
Thank you so much for your kind words. Looking forward for more business with u <3
Have ordered from them multiple times within the past few years. Lens are always nice and last fairly long in comparison to some high priced lenses you may find elsewhere.
Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3
PinkyParadise is a website that you should note down if you're ever considering wearing contact lenses. The designs are cheap, affordable and trusted.
Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.
Overview
PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your your constructive feedback. Looking forward for more business with u <3