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PinkyParadise

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GB
2 reviews
11 helpful votes
Follow Janine B.
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I ordered a pair of dolly lenses for an upcoming convention. I added my free Elamis to the basket, went to checkout, lost my net connection and the Elamis had disappeared from my basket after the payment had gone through. I messaged customer services and explained to them what had happened and they fixed the issue for me and added the Elamis I'd chosen, back into my order.

The order itself got here in under a week from Malaysia (I am in the UK) and was very securely packaged. The contents of the small package were all present and correct.

The products themselves are of superb quality and are very comfortable to wear. I love my new contacts. Thank you Pinky Paradise!

Date of experience: June 16, 2018
Pinky P. PinkyParadise Rep
over a year old

Hi Janine,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
We count ourselves lucky for customers like you.
We look forward for your new purchase with us again in the future!

Thanks!

GB
1 review
0 helpful votes
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AMAZING STORE
January 27, 2020

First time ordering from Pinky Paradise, it was a total dream! I had no issues and product arrived when it said it would, they're in perfect condition and came packaged perfectly! Couldn't have asked for a better service and product!

Date of experience: January 27, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for the positive feedback! ♥︎

TT
1 review
0 helpful votes
Follow Amiela R.
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I'm in love with these lenses there comfortable, affordable and great for any occasions. I wear them all the time because they give me the look I always wanted. PinkyParadise is the only website I buy my circle lenses from. 10 out of 10 for me

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

California
1 review
0 helpful votes
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Loved it
January 13, 2019

The site was great, easy to purchase from and I love how they also have alot of prescription lenses and also lenses for astigmatism. I found my 'Venus Eye Bright Red' very comfortable. I used them in one eye in the photo and even on brown eyes they look great and stand out.
Order #: *******

Date of experience: January 12, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Romania
1 review
0 helpful votes
Follow Cristiana E.
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So I had order (#*******) a pair of purple lenses and a pink and purple wig and I really love them. Their prices are so cheap than other sites and their products are so good and qualitative. Their products are arrived fast like 20 days, and also they have worldwide delivery. The first order have free delivery and I think that's pretty nice. About lenses, they have a good quality and they have so many colours and patterns, also you can find yearly lenses or for 3 months or daily lenses. The most of them are so comfortable and all of them are soft lenses. They re arrived in small bottles and that's safer. The wigs are pretty nice for their prices. The material is good and it doesn't look like a cheap wig. Also, when you order a wig, this will come with a brush, a wig cap and a wig stand.
Sincerely I really recommend this site, it's safe to pay and their products are so so nice. I think is one of my favourites sites :))

+1
Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your continued support! ♥︎ ♥︎ ♥︎

We sincerely appreciate it. Have a nice day!

Canada
1 review
0 helpful votes
Follow Joni M.
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I ordered UV contacts and they are beyond anything that I expected! I wear contacts on a daily basis and I was surprised how comfortable they were. I've ordered from other sites before but never again! I will continue to only deal with Pinky Paridise because of the comfort and selection! Extreamly happy with their over all service!

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

California
1 review
0 helpful votes
Follow Leah D.
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I love pinkyparadise! I've only ordered a small amount contacts in my lifetime, and only from a select few stores, but pinkyparadise is by far my favorite. The quality of the product you get is amazing, and also the shipping is surprisingly fast unlike other websites. I also love the wide selection of contacts they have, so I can find the exact ones i'm looking for.

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

Australia
1 review
0 helpful votes
Follow Anastasia K.
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Love the lenses!
January 17, 2019

Pinky Paradise has such a wide of lenses. They sell a wide range of colours and prescriptions (they sell more lower prescription lenses than other site I've encountered).

I've been buying lenses for a few years now. I'll always buy coloured prescription lenses from this site (as they have -0.50 prescriptions in some of the lenses I want).

Pinky Paradise also has great sales throughout the year, a site that's easy to navigate, and a reward system.

Date of experience: January 16, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Canada
1 review
0 helpful votes
Follow Sheena B.
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Love this site.
January 26, 2020

I've been using this site for three years and have never been disappointed. It is absolutely amazing and the service is phenomenal. It passes you're expectations. The shipping is reliable and I've never once had a negative experience, as the selection of lenses is impressive and the descriptions make it easier to purchase lenses as well as the price for many is affordable and worth it.

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Aww, we're over the moon! ♥︎ Have a nice day

Serbia
1 review
0 helpful votes
Follow Milica J.
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I bought Vassen Dolly Plus Red lenses (Order #: *******) in 2017 and I was very satisfied with both site service and the product. Customer support kindly answered my questions, ordering was easy and lenses were timely shipped, and price is really affordable. Recently I ordered the same lenses together with my friends order, which is a nice way to lower your shipping price, and again everything went well again.

I would really recommend this site as well as these lenses, they look great!

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

California
2 reviews
4 helpful votes
Follow sarah m.
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Their customer service is very poor. I had made a mistake on my order and contacted them right after I realized it(which was one to two days after) It took them two to three days to respond telling me they already shipped it. It took them another about another week to show me my tracking number. I tried contacting them again asking them about returning and it took them almost five days to respond. They didn't even respond to the first email I sent before the five days passed. I emailed them twice after, then I finally got a response. I haven't received my package yet so I can't review the lenses. But all I have to say is that their customer service is horrible. Not to mention, they don't even tell you when your package has been shipped. You have to log onto your account to see if it has or not.

Date of experience: May 23, 2014
Pinky P. PinkyParadise Rep
over a year old

Dear Sarah, We are sorry to hear your review about our service and apologize for all of the inconvenience caused. Perhaps you can email us here at info@pinkyparadise.com and we can do something about this even this issue happened long time but its better than nothing. Thank You.

Colorado
1 review
0 helpful votes
Follow Wiveline J.
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Great!
January 27, 2020

Pinky paradise is great. Recent order (Order#*******) I never have trouble ordering or receiving my contacts. They always have the color I want in stock. Never an issue ordering contacts off of Pinky Paradise.

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Illinois
1 review
0 helpful votes
Follow Kimberly J.
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Order number *******... I absolutely love pinky paradise contact lenses. I haven't ordered in a while do an eye infection which is clearing up but I will be ordering again soon. I ordered the princess pinky hazel lenses and they brought so much attention to my eyes I get so many people asking me if they are my real eyes. These lenses inhances my beauty to the max!

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

Michigan
1 review
0 helpful votes
Follow Shelby R.
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Amazing company
January 27, 2020

This company is very organized at what they do, the products are on point and the customer service is very well maintained and they answer every question possible. The shipping part is very easy to track your package. And I keep coming back and always will. I tell all my friends.

Date of experience: January 27, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks you so much for this encouraging review ♥︎

Canada
1 review
7 helpful votes
Follow Julie H.
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I don't question the authenticity of their products; however, their customer service is poor. An error was made on the shipping address, so my order ended up halfway across the country and is currently stranded there.

I contacted pinkyparadise regarding the possibility that they authorize FedEx (the shipper) to reroute the package to my correct address, but they have not responded to either my emails or FedEx reps who have been trying to contact them. In a few days, FedEx will return the package back to pinkyparadise and I will request for a refund and never order from them again.

Date of experience: January 18, 2014
Michigan
1 review
0 helpful votes
Follow Joo L.
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Best online lens site!
January 12, 2019

Order #: *******
Pinkylens offers so many types of lens for all different types of occasions. It never disappoints. They are also very prompt with shipping which is very important for me because I am impatient. Their customer service is also reliable. I love navigating through their site because it is easy to access and also PINK is my favorite color ;)

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

GB
1 review
0 helpful votes
Follow Brooke F.
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Perfect!
January 26, 2020

I ordered from PinkyParadise for the first time in 2019 and I have to say I adore their lenses! They're so comfortable and I am definitely planning on ordering again once I have the money. The customer service was amazing!
Order #: *******

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks you so much for this encouraging review ♥︎

Brazil
1 review
0 helpful votes
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Best place ever!
January 28, 2020

I received a gift from a friend and they bought me lenses from Pinky Paradise. Apparently, it was super duper quick and quality is unmatched. I'm ordering now and so far the service and promotions have been great.

Date of experience: January 28, 2020
Pinky P. PinkyParadise Rep
over a year old

We are so happy that we meet your expectations and thank you so much for your continued support! ♥︎

Ohio
1 review
6 helpful votes
Follow Mari K.
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I was pretty skeptical about this website but I had read quite a few positive reviews so I decided to try it. However, I ordered the G&G Shinny Aqua (known as Puffy 3 tone) more than a month ago (11/29/14) and when I check my parcel status it says it was accepted in Germany on December 5th and has not changed since... It is now almost the new year and I still have not received my package nor know anything about where it is. Extremely upset and not even sure if I will receive my package. I'm normally a patient person but I've never had to wait THIS long for a package from overseas. Very disappointed. Follow your instincts, save your money, don't buy from this site.

Date of experience: December 31, 2014
Pinky P. PinkyParadise Rep
over a year old

Dear Mari, Kindly be noted that sometimes international shipment is subject to the clearance process in which might caused sort of delay in delivery. You are advise to email us at enquiry@pinkyparadise.com and we will try our best to solve the situation. Seeking your cooperation and understanding in this matter. Thank You.

Utah
1 review
0 helpful votes
Follow Jessica R.
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Affordable and QUALITY
January 27, 2020
Updated review

I have terrible eyesight, but love costumes and cosplays! It was difficult to find prescription sclera contacts that didn't cost a fortune. PinkyParadise was the least expensive and had great reviews - Turns out they were totally correct! My scleras came in great condition, and work perfectly. Thanks for helping me win 3 costume contests this Halloween!
Order # *******

Date of experience: January 27, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks you so much for this encouraging review ♥︎


Low price, great product!
January 27, 2020
Previous review

I have terrible eyesight, but love costumes and cosplays! It was difficult to find prescription sclera contacts that didn't charge a fortune. PinkyParadise was the cheapest and had great reviews - Turns out they were totally correct! My scleras came in great condition, and work perfectly. Thanks for helping me win 3 costume contests this Halloween!
Order # 784593

Date of experience: January 27, 2020

Overview

PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.

service
34
value
32
shipping
34
returns
20
quality
32
This company responds to reviews on average within 12 days